Passport INFINITI of Alexandria

4.7 out of 5 4.7
Rectangle 48
Sales 9:00 AM - 7:00 PM
Service 8:00 AM - 4:00 PM

Passport INFINITI of Alexandria Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 7:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since November 2002

Passport INFINITI of Alexandria offers many automotive products and services to our Alexandria, VA area customers. From

...

quality new INFINITI vehicles to used cars we know anyone looking for a vehicle in Alexandria, VA will likely find what they want at our dealership. We carry a comprehensive line of INFINITI vehicles, including Q50, G37, M37, QX30, QX50, QX60 and QX80 making us a good choice as your INFINITI car dealer. Our services include trusted INFINITI car repair, original INFINITI parts, and financing to help our customers purchase the car of their dreams. Call or come visit. We look forward to helping you with your automotive needs.

"The PASSPORT Edge - See how much more you get!"

Service

Oil, Filter Change

$49.95

Tire Rotation

$26

Air Filter Replacement

$53.79

Wiper Blade Replacement

$35

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.7 out of 5 4.7
196 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    September 17, 2020

    I went for an oil change and left with a new car. This is my 2nd car from the same dealer. Excellent customer service, Glenda Olmeda was very helpful and... answered all my questions. Brian GM was amazing and he knows how to make a deal. One more person, the great Mike (finance manager), he is an expert. Thank you PASSPORT INFINITI of Alexandria.

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    Came in for service or repair
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  • 5.0 out of 5
    September 8, 2020

    My Service Rep was great!! He listens and provided assistance that I need. Great Customer Service Rep provided great customer service. He is a rising... star***

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  • June 8, 2020

    all contact was by phone and on line. Valet picked up and dropped off my car at my house. Bill was submitted and paid electronically. Car was returned... as promised and I did not have to leave my home.

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    Dealer Response

    Great to hear, thank you so much for sharing!

  • 5.0 out of 5
    August 23, 2020

    I love this place they make you feel like Your family the service manager Chris is the best he’s a man of his word and he makes you want to deal with his... service center and his service center only.

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  • 5.0 out of 5
    July 24, 2020

    Love service at this location. Just price at all dealers is crazy but purchased two cars's from this location. The staff is awesome with purchase and service.

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    Came in for service or repair
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  • 5.0 out of 5
    June 15, 2020

    I will go back here again because of the excellent customer service and high quality vehicles from Drew, Customer Service Rep. The wait time was excellent... and the lounge was a comfortable environment. I was working while I waited and did not encounter a problem using the WiFi. I have another dealer closer to home, however I prefer this dealership.

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    Dealer Response

    Thanks so much for sharing, so glad we can be a convenient location for your INFINITI service needs!

  • 5.0 out of 5
    May 7, 2020

    Friendly knowledgeable staff! Betty was such a great help! Thank you everyone I love my new Q50! I will definitely recommend Passport Infiniti in Alexandria!

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    Shopped for a new car
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    Dealer Response

    Thanks so much for the kind review!

  • 5.0 out of 5
    March 30, 2020

    I called an made and appointment with Gary and when I arrived I explained to him what needed to be done and to look at a few other things with my Q70.... He didn't miss anything, I didn't wait long, and I was out the door and ready to hit the road!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thanks! appreciate the review!

  • 5.0 out of 5
    March 16, 2020

    After driving from PA for 3 1/2 hours on Friday to another dealer to the surprise that the car that I was interested in purchasing was not as advertised,... my cousin found the car we were looking for online that very same night, so we decided to stay at a local hotel and drove the 35miles to Alexandria the very next morning. Must say I was not only pleased to find the car, but the professionalism and attention to customer service was like no other. The purchase process was smooth and without any pressure. From test driving the car to signing the finance papers it was all a breeze. We left with the car we came to purchase, a full tank of gas and a big smile. I will like to thank the entire team that helped us, Mr. Forrest Smith, Mr. Brian Dileo and Mr. Zamir Safi for their attention and allowing this experience to have been a very pleasant one. Hope to do business again in the near future. Thank you.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Congrats on the new car, Graciani! We're thrilled to hear that you enjoyed your time with us here at Passport INFINITI!

  • 5.0 out of 5
    March 13, 2020

    My experience with Passport Infinity of Alexandria was exceptional. I had decided to buy a different car from another dealership. I test drove the car... and made my pick. It went downhill from there. Keep in mind that I’m a woman in my 60s that is well paid with a very high credit score. The manager from the other dealership tried to “wow” me with three pages of math (that was wrong, BTW), then he tried bullying and intimidation. I have not been “mansplained” like that in over 30 years. Finally, I told the manager to give me my car keys back; I was done. I left the dealership and went to Passport Infinity the next day. To say that my experience there was the polar opposite of the other dealership would be an understatement! I was greeted by Joe Valdovinos, an ultimate professional salesman. From the General Manager, Brian Dileo, to the credit manager, Mike Ip, I was treated professionally and courteously. They actually made buying a car fun! If you have ever experienced the horror that can be buying a car, I strongly recommend you go to Passport Infinity of Alexandria. You will be treated with the upmost respect. Joe and Passport Infinity of Alexandria have a client for life!

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    Dealer Response

    Thank you for giving us the opportunity to work with you and help you find your perfect vehicle. We're sorry to hear about your previous experience, b...ut thrilled to hear that you enjoyed your time with us.

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