Passport Infiniti of Alexandria

I would like to commend both our sales person Jayson Craddock and the sales manager Chris Eader they made this the easiest car transaction in years. We originally came in looking for a new M37 and sitting in the showroom was a slightly used 2012 M that had been driven by a company executive with amazing savings we decided to purchase the car was in like new condition and Jayson spent at least an hour showing us how to use everything in this car. Now here is the real customer service note that everyone should hear we live three hours away from the dealership my husband left his laptop at the dealership in all of the excitement and when we got home and realized we paniked but a phone call to the GM Steve and his offer to meet us halfway between Alexandria and Philadelphia truly shows their commitment to going above and beyond the call of duty when it comes to great customer service .We have already returned for service and will only deal with Passport in the future....Great job!!!!

They take very good care of me without fail every time I come to the facility!

I give 5 stars for all services rendered. The total experience of buying a used vehicle from Passport Infiniti was easy, very friendly, and completely satisfactory. Sam and Mike were excellent. I highly recommend this dealership.