Reviews
Jeremy was very helpful and kept me apprised of the build
Jeremy was very helpful and kept me apprised of the build and delivery process of my new Honda Pilot. It was a pleasant experience and I was very pleased with the customer care Jeremy provided.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Heath, we're delighted to hear that Jeremy showed you the way we do business. I'll be sure to share your comments with Jeremy and the rest of the team. We appreciate your business and hope you enjoy your Honda Pilot!
Great dealership!
Great dealership!! My experience from day one when I purchase my Honda HR V and the service department customer service was great, I would recommend to my friends and family Vann York for their new car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for placing your trust in our Vann York Honda team. Words cannot express how grateful we are for your glowing comments. Congrats on your new HRV!
You’re welcome !
Service was unsatisfactory again on 2020CRV.
Service was unsatisfactory again on 2020CRV. Auto dimming headlights have never worked. 3times they have said it was fixed. Service woman 2 times bad experience dealing with her. Just not happy with results with her service on my vehicle.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Hi there, thank you for providing your feedback and letting us know about this concern. We apologize for any inconvenience or miscommunication on our part and we would be happy to discuss your concerns further. Feel free to reach out to us at 336-821-2045. Thank you.
Needed to turn in my 2020 lease and Jeremy was a great
Needed to turn in my 2020 lease and Jeremy was a great asset if finding my new vehicle. I wanted something with more comfort than my CRV and affordable to my budget since my husband and I are on fixed incomes. Leased a 2022 Honda Pilot AWD SPORT model. It was just what we were looking for. Jeremy was knowledge and friendly Here was on spot with all the help we could have asked for. Pick up of vehicle was flawless and Jeremy was right there with all the answers to our questions and very helpful with setting up our driving experience and answered all our questions about the features of the Pilot. Made sure we had his phone number in case we had more questions. Made our experience very enjoyable.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Kabobb, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Jeremy is just as you describe; very knowledgeable, friendly and will always take the time to answer all of your questions. I'll be sure to share your awesome comments with Jeremy and the rest of the team. We hope you enjoy your new 2022 Honda Pilot AWD Sport for many years to come!
Our salesman Curtis Johnson was GREAT!
Our salesman Curtis Johnson was GREAT! Very pleasant buying experience! If you’re going to buy a Honda go see Curtis Johnson at Vann York.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This is fantastic to hear! It was our pleasure to take care of you! Curtis will be elated to hear you had a pleasant buying experience.
Honda is the best automobile for dependability and style,
Honda is the best automobile for dependability and style, and Vann York High Point is the most inviting dealership to visit, especially for finding my particular model of choice. The sales force is exemplary, of which Kathy Fulton stepped forward for me. She anticipated my questions about the vehicle I chose—the HR-V—and patiently took me through the phases of introducing features and qualities. She let me test drive it twice, and become familiar with its newest options for driver convenience and comfort. The experience was pleasant and gave me confidence that purchasing this vehicle was the best decision for me. Then the team of financial people did an excellent job on getting the paperwork done in fast order. In a reasonable time I signed on several dotted lines, and drove away in my HR-V, happy having dealt with a truly dedicated group of Honda employees at Vann York. Thank you so much!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Our Vann York Honda Team thanks you for taking the time to leave us your review! We are so happy to hear that you had the best possible outcome with Kathy. Keeping our customers informed every step of the way along with anticipating and answering your questions. I will be sure to share your comments with Kathy and the rest of the Vann York Honda Team. Thank you for the recommendations. We appreciate your awesome recommendations. Enjoy your new HR-V!
Kathy was very helpful, she called me as soon as my
Kathy was very helpful, she called me as soon as my vehicle arrived, she was very courteous and professional.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Betsy, we appreciate your business! Making sure that you are satisfied with the outcome is our main objective!
Very satisfied
This dealership was awesome!
This dealership was awesome!! My salesman, Jeremy was super helpful and great to work with. Thanks Jeremy! And Lasonza in finance was so patient and not pushy at all. Best car buying experience I've ever had!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the wonderful review about our dealership, Tom. We appreciate your kind words and praise for the way Jeremy and LaFonza took care of you. I'll be sure to share your comments with our Vann York Honda team. We are always here to assist you with your automotive needs! We can't wait to see you again!
Beautiful new facility, friendly staff, quick but
Beautiful new facility, friendly staff, quick but accurate service. Kasi is the BEST! He always takes great care of me. I wouldn’t even consider going anywhere else. 5 star service!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We couldn't agree more, we are happy you are enjoying the new facility. I'll pass on your comments to Kasi and the rest of the team. Your continued loyalty and patronage are greatly appreciated!
Had a super service this weekend!
Had a super service this weekend!! Thanks Steve and Jason! Greg York did an awesome job with the new facility! Looking to buy a new car soon from them!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Our entire team at Vann York Honda always work hard for our customers to ensure the best possible experience. I'll be sure to share your comments with Steve, Jason, and the rest of the team. It pleases me to know you are always made to feel welcomed and appreciated. Thank you for sharing!