Reviews
I never thought I would purchase a used car sight unseen,...
I never thought I would purchase a used car sight unseen, much less undriven. After talking to Greg Reantillo on the phone, I did just that! His telephone explanation while he walked around the car made me feel not only at ease, but so comfortable with what he was saying that we closed the deal. He then delivered the vehicle with more than I expected including new tires (nitrogen filled) and a year's worth of roadside assistance. The only flaw was that a second key was not available even though he thought it was. Kudos to Greg. I really enjoyed not having to make a trip to the dealership. In fact, due to distance and my wife's health, it was the only way I could buy the car. Well done, Vann York Toyota!
WOW!!!!! Thank you for placing your trust in us during your most recent purchase. We want to ensure our customers experience is efficient and painless at every interaction all while keeping our customers and employees safe. Words cannot express how grateful we are for your glowing comments. Simply put, it was our pleasure to assist you with one of our virtual car buying experiences. I'll be sure to share the feedback with Greg and the rest of the team.
This was the easiest and least stressful car purchase I...
This was the easiest and least stressful car purchase I have ever made. Right from the start Mike was relaxed, friendly, and made me feel very welcomed. He offered me water and coke while we were talking. He was very knowledgeable about the car I was interested in and really felt like he was there to get me the best deal possible. He never once pressured me into any decisions which I appreciated. To top it all off he even took an hour out of his day to personally deliver my new car to me. I won't deal with any other sales person from now on. Mike is the man! When Mike got me the deal I was happy with...Luis found my financing that was better than the current promotion that Toyota was running. He too was relaxed and friendly. There was no pressure to buy anything other than what I came in for. Overall this was a great buying experience. I will be back!
Brad, we put a great amount of care and time into each appointment as we know the importance of being understanding and not pushy with our customers! We are happy to hear that Mike and Luis were able to represent a relaxed, friendly, professional and efficient. Thank you for visit us because you like the way we build relationships that last. We are thrilled to hear of your feedback. We appreciate your recommendations!
We recently bought a used Highlander and were very...
We recently bought a used Highlander and were very pleased with the entire experience. I did a lot of the initial research online and was easily able to comparison shop availability and pricing of multiple car dealers. Vann York's website is informative and easy to navigate. Before we went to the dealership, I had several questions that were promptly answered by our salesman, Charles Martin, and the used car manager, Joseph Bristow. At the dealership itself, everything went smoothly and quickly. We looked at several cars and our questions, again, were answered without any pressure to push us into anything that we didn't want.
Peter, thanks for the wonderful review. We appreciate you taking time to leave the feedback of your experience with Charles and Joseph. We completely understand that car buying can be a little freighting. Knowing that we made you feel comfortable with the process and answered all of your questions and concerns has made our day. We hope you enjoy many miles in your new vehicle. We appreciate the recommendations and look forward to your next visit!
The sales consultant and I had much in common. We grew...
The sales consultant and I had much in common. We grew up near one another. We attended the same primary schools and had almost the same teachers. Our conversation helped pass the time away waiting the financial person to complete the tasks.
Thank you for the High Star Review. It was a pleasure for Fred to assist you with your most recent car buying experiences. Your satisfaction is always very rewarding for us to hear. It has made our entire week knowing that Fred made your visit down memory lane such a pleasant one. We hope to see you again soon. Until then, take care!
Good experience, great customer service, excellent deal,...
Good experience, great customer service, excellent deal, knowledgeable staff, happy with our new vehicle
We always appreciate any feedback we receive. Fred works to ensure that each guest is happy with the way we do business here at Vann York Toyota! Thank you for business and your recommendations! That means a lot to us!
Took my 2019 Camry in for regular check up and annual...
Took my 2019 Camry in for regular check up and annual inspection. Mike Reid, my sales person, came over to say "Hi and was there anything he could help with." Since I had to wait for my car in the shop, I asked if they had any used Avalons with low milage on the lot. I was missing my 2000 Avalon that I traded for the 2019 Camry. Mike quickly found two for my perusal, and the second, a 2019 Avalon Hybrid, was a keeper!!! Yay Mike!!!
It was our pleasure to take of you! Thank you for working with Mike during the purchase of your 2019 Avalon Hybrid. Mike is just as you describe, responsive, respectful of your time and willing to work hard to ensure for a smooth transaction. Please let us know if there is anything else we can help with.
As soon as we pulled up we were greeted and that made...
As soon as we pulled up we were greeted and that made myself and my wife feel special.
Thanks for your feedback as well as your kind comments about the welcome you received from our team. We truly value your business!
I dealt with Mr. Charles Martin who could not have been...
I dealt with Mr. Charles Martin who could not have been more patient, kind, and helpful. He made a very stressful situation very pleasant ‼️
Patient, kind, and helpful is what we want to hear when describing the way we do business. I'll be sure to share your awesome feedback with Charles and the rest of our team.
Caring about my needs and worked as a professional to...
Caring about my needs and worked as a professional to accomplish our goals.
Thanks for quality over quantity... Great Job Eric Springs
We are so happy to hear this from you! Thank you for taking the time to share this review and for choosing Vann York Honda! I'll be sure to share your comments with Eric and the rest of the team!
Courteous, fast service from when I entered the door...
Courteous, fast service from when I entered the door until I left the door. Will definitely be my service dealer.
Thanks so much for your business, Bobbie. Courteous, fast service from the time you talked in to the time your service is complete. Looking forward to your next visit!
Thank you for all you did to make my lease buyout a good experience for me. Your employees are the best.