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Vann York Toyota

(1,533 reviews)
Visit Vann York Toyota
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2024 consumer dealer award
View 4 awards
2024 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2015 consumer dealer award
New (336) 497-3966 (336) 497-3966
Used (336) 904-2430 (336) 904-2430
Service (336) 497-3968 (336) 497-3968

Reviews

(1,533 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Vann York Toyota from DealerRater.

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salesman was very professional and helpful.

salesman was very professional and helpful. dealership had a good selection of automobiles in the price range I was looking for

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're grateful to know that your experience with us was professional and helpful. I'll be sure to share this feedback with our entire Vann York Toyota team!

Had a good experience at the dealership thanks will tell

Had a good experience at the dealership thanks will tell my friends about the dealership

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that we have lived up to your expectations. I'll be sure to share your comments with our Vann York Toyota team!

Vann York Team handled my vehicle request with ease.

Vann York Team handled my vehicle request with ease. Purchased my second vehicle this year.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for giving us an opportunity to help you with your second purchase this year. We greatly appreciate your loyalty and look forward to taking care of you for many years to come.

It was a great experience as far as buying a car , I got

It was a great experience as far as buying a car , I got a great deal and was in and out in a few minutes.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for this short but sweet review of your purchase experience. We appreciate your business!

Very professional, answered all of my questions and

Very professional, answered all of my questions and concerns. Went above and beyond to satisfy me with my car purchase.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving us this review, Shay! Our Vann York Toyota team always be here to answer all your questions and concerns. Thank you for your business!

Absolutely amazing.

Absolutely amazing. Charles and the team made the impossible happen for us. Couldn't be more grateful for him and his advice.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Ashley, we are glad to know that your experience with Charles exceeded your expectations. I will be sure to share this review with him and the rest of our Vann York Toyota team!

My service was very courteous and professional.

My service was very courteous and professional. I was greeted by Tilochan Bhatta and served quickly, and did not have to wait. He was knowledgeable about what was in stock and attentive to my needs. As an older lady with mobility issues, I wanted a moderately priced compact SUV. He showed me a 2013 Nissan Rogue which is clean and very comfortable for me. Thanks TB!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We would just like to say thank you for choosing Vann York Toyota for your automotive needs. We appreciate your flattering comments about your experience with TB. We greatly appreciate your recommendations and will be here to assist in the future!

Charles Martin was extremely helpful and knowledgeable.

Charles Martin was extremely helpful and knowledgeable. We appreciated that he came in on his day off to allow us to get the car on the day that was best for us

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

Thank you for this excellent review! Pleased to hear you are satisfied with Charles and his work ethic. Let us know if there is anything else we can assist you with!

Really easy process to trade and purchase our new (to us)

Really easy process to trade and purchase our new (to us) Highlander. In particular, my wife and I would like to specifically acknowledge Kelvin A. - who really was just a joy to work with. Clear communication, not pushy, thorough and just a joy to talk to and work with. Marcus in finance was also really fun to hang out with for a while, when finalizing everything. My wife specifically mentioned having a poor prior experience at Vann York many years ago - she was pleasantly surprised and particularly complimentary, especially of Kelvin.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Justin, as anyone can see, we are dedicated to our customers and will do everything we can to ensure we meet your needs and expectations. We love to hear how happy you are with your Highlander purchase. I'll be sharing your feedback with Kelvin and Marcus along with the rest of the Vann York Toyota Team. We appreciate your awesome recommendations!

The dealership is roomy inside and I didn't feel too much

The dealership is roomy inside and I didn't feel too much pressure. Edwin welcomed me right away and we were able to look at the desired vehicle quickly.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Our goal is to merge honesty and affordability while providing the best customer service. It is fantastic to hear Edwin was welcoming and timely during your visit. I’ll be sure to share this with the team!