Auburn Volkswagen

4.6 out of 5 4.6
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 6:00 PM

Auburn Volkswagen Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 7:00 PM

Sunday

10:00 AM - 6:00 PM

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since November 2017

Our core purpose at Auburn Volkswagen is to deliver an experience in each relationship with our team members, customers and community that exceeds all expectations, in order to become the premier Volkswagen dealership in the Northwest and the entire United States.

...



Finding the car of your dreams can be difficult...At Auburn Volkswagen, we'd like to make it easy for you!

Whether you're looking for a New Volkswagen, Certified Pre-Owned Volkswagen or Pre-Owned Car let Auburn Volkswagen help you. If you don't see the vehicle you want in our inventory please let us know, so we can help find the car of your dreams.

"Makin' lives better 1 VW at a time"

Service

Oil, Filter Change

$46.99 and up*

Multi-Point Inspection

Complimentary

Car Wash

Complimentary

Brake Replacement

$139.99 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.6 out of 5 4.6
14 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    September 3, 2019

    If I wanted poor service, I wouldn't take my car to the dealership. I went in for a routine oil change and was immediately concerned when two people at... the front desk disagreed about how to CHECK to see if my oil was low. Really? Also, my tire pressure light was on, and both the technician and customer service assured me, even in the print out report, that the tire pressure had been serviced. Before I left, since I was already receiving very poor service, I checked the pressure myself. It was indeed still low and the light was still on. When I complained to Rodney in customer service, he insisted that my check was incorrect. So I watched as they inflated my tires and saw that even their own tool confirmed it was low. When I went back and told Rodney this, he showed absolutely no concern and didn't even apologize for blaming me, the CUSTOMER. Barely glanced up from his computer. A dealership that is blatantly dishonest about what services were actually performed on a vehicle speaks volumes about how much they care about their customers. I was appalled! I also needed one of my runtime bulbs replaced and it took two technicians 10 minutes before they said they couldn't replace it without putting it back on the lift. I got in my car and drove away. Never again.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Heidi, We value your concerns and will make every effort to use this review to help as a training tool and improve our customer service. Eric Treute...r Used Car Manager

  • 5.0 out of 5
    June 8, 2019

    I’ve been a long term customer of Auburn VW. They have treated me and both of my car purchases very well! My service experiences have all been stellar.... Even for those rare issue that pop up. This last visit involved my sunroof leaking. They were able to get me in, replace the damaged component quickly and get me in/out fast. The team there listens closely and provides awesome follow-up service. Regular services are also a breeze. Auburn VW is worth the business. If you are ready to buy, look for Spencer Van Geisen. He will make your car buying experience a blast!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Monty, We appreciate you continued business and are proud to be able to provide the service you expect. Will also pass this on to Spencer for a job ...well done. Thanks

  • November 20, 2018

    I just purchase my vw tiguan a week ago, Auburn vw staff was so nice, they have a great customer service. I'll recommend it to my friends......

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hanz, Thank you for your review and we appreciate your business. Enjoy your new Tiguan

  • 5.0 out of 5
    May 9, 2019

    I live in Alaska. I bought a nice VW from Auburn two years ago. This month, I saw a good deal on another VW on Auburn's website. Salesman Jack Dorn secured... a low price for me and quickly arranged for shipping the VW to me in Alaska. Thankfully, there were no "add-ons", hidden costs, or offers for this or that. No surprises. I liked that.

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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Tom, Thank you for the great review. We appreciate your business and look forward to working with you in the future.

  • 5.0 out of 5
    July 14, 2018

    I was looking for a used car and saw a car of interest in line. They contacted me immediately and invited me to stop by for a test drive. Upon arriving... customer service was excellent and no high pressure sales. No pressure and despite the fact we did not but would definitely go back if they had the used car I was looking for. Great dealership!

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Justin, Thank you for shopping with us. We appreciate you as a customer and hope in the future we can help you find that used car you are looking fo...r.

  • 4.0 out of 5
    December 27, 2016

    I Was shopping for a car for my son and although I didn't buy it from this dealership, I will most likely come back for my next purchase assuming they... have the vehicle I'm looking for.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 21, 2016

    wow, these guys were just great. I have spent hours in dealerships buying cars over the years. I liked that I could do most everything on-line with them... and show up for test drive and final paperwork. They were very relaxed in their process. No hammering by sales manager or any games, all straight forward and easy. I simply told them what I wanted for my trade, where I wanted my new payment and they did it ! Many thanks Brad . Vic Porter Puyallup. WA

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 11, 2015

    I had an amazing experience this past weekend becoming a Jetta owner. My salesman, Jack, was very helpful and made me feel like he had my best interest... in mind through the entire process. I've already been recommending him to my friends who may be thinking about a new car. I have purchased other cars in my past, but never have I had such a man of integrity work with me in making a decision that would be best for me!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 28, 2014

    Found a used SUV that I wanted and everyone was very helpful and service center was great and solving a problem I had..

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 13, 2014

    Spencer made our car buying experience a delightful and relaxing! Spencer is the greatest¿¿¿¿¿We will be coming back for years to come.....Here is ¿¿¿¿¿Stars... for u spencer.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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