Bachman Volkswagen

4.8 out of 5 4.8
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:30 AM - 6:00 PM

Bachman Volkswagen Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

Closed

Sunday

Closed

Special Offers

Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
See all Special Offers

About Our Dealership

Dealer on Cars.com since November 2000

Bachman Volkswagen is a recipient of the VW Gold Pin elite dealership award, acknowledging outstanding performance, cust

...

omer service, representation of the VW brand and community involvement. Come visit us at the corner of I-64 and Hurstbourne Parkway and see why Bachman makes the Difference!

"Bachman Makes The Difference!"

Service

Tire Rotation

$21.95

Wheel Balance

$42.95

Oil, Filter Change

$69.95

Fuel Filter Replacement

$99

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
270 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    July 18, 2020

    After shopping at several car lots and companies, we are so excited and glad we chose this company to buy from! As a police officers wife , I am beyond... grateful at the treatment we received from all staff. My husband was treated with respect and honor! Something that wasn’t recognized at other places! This was most certainly a game changer for our family! Staff are very respectful and knowledgeable! We will be giving our business to them from here on out! Ed was an amazing salesman!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Terri and Johnny, thank you for the kind words and the 5 star review! We are happy to help with all of your vehicle needs!

  • 5.0 out of 5
    July 8, 2020

    Leased vw atlas. Drew was my guide thru this process. I’m 73 and have never experienced a more satisfying experience with a car dealer. He simply got what... I wanted at a price I wanted. All people involved made u feel as if they knew u and wanted u to be totally satisfied. Anyone that asks where got this vehicle, Bachman is my answer and see drew and his gang

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Les, thank you for leaving us a 5 star review! We are happy to help with all of your vehicle needs!

  • 5.0 out of 5
    July 7, 2020

    Shawn was extremely nice, and worked with us on all aspects on which car would be best for our family. Very thorough with every detail, and process! Highly... recommend working with him!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    March 21, 2020

    I encountered a poor purchase experience at Bachman Volkswagen in Louisville, KY. There were two key issues I encountered. The first was the salesman... lied. He offered me $200 for my car. When I said the figure was way too low explaining for example a tire I recently purchased for the car cost that much he explained that the reason was this was sight unseen and when I brought it in he definitely would be able to offer me more if all parts were intact. They were but when we arrived at the dealership and the car was reviewed and I inquired as to the additional amount he said nothing. When I asked if he could at least pay for the gas in the car he said no. I didn’t press the point at the time because my wife has heart issues and wanted to finish, even if Bachman had lied and cheated us on the trade in value. Next issue was once purchased we found an issue with a body imperfection and issue with the car starting under certain circumstances. We called the service center line at Bachman to report this issue on 3/3 and was transferred to voice mail. The call was not returned as of 3/20. When I called Bachman Volkswagen to report these issues, Service did call me back and apologize for not returning my call for 2 ½ weeks offering to set up service next Monday. However, the Sales Manager would only offer to provide me $200 if I provided a receipt for the tire. I explained the tire was purely an example this would not make up for the lie the salesman had told me and the realistic wholesale value of the car. My expectation was they would try to make right the salesman’s promise of a reasonable offer. They explained that wasn’t going to happen and hung up on me. For an organization that claims they are transparent, honest, with the customer’s best interests at heart, Bachman Volkswagen failed miserably on all counts. This customer saw absolutely no evidence of that. To say I am horribly disappointed is an understatement. To say I’ll never consider Bachman for any future purchases is an accurate statement.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?
  • 2.0 out of 5
    February 13, 2020

    I was told they could help me with buying a used car even know my credit was not the best I am in the process of rebuilding my credit and they made me... believe that they would be able to help me with getting me in to an SUV so I filled out an credit application for them to tell me that I needed to come up with 5,000$ or a strong co-signer on a 9,000$ dollar SUV if I was able to come up with 5,000$ I would just find me a car for that much I was able to come up with 1,000$ to put down I wish I could find a co-signer but I don't have any family my mother was my only family and she had passed away last September so if you are trying to rebuild your credit don't wast your time here on trying they will make you feel like they could help you and then crush it I have went to other car lots that were able to help me but didn't find anything I liked and qas approved for 15,000$ but I am really wanting a Ford Edge Sport because that is what I had but it was totaled a few months ago and got paid off but only got a 1,000 after loan was paid off so the moral of the story is if you are trying to rebuild your credit don't come here unless you have more than half of the money they are asking for the vehicle or a Strong Co-signer.

    3.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Joseph, thank you for bringing this to our attention. We want to help everyone that we can and sometimes certain situations are out of our control. I ...want to learn more about your situation with us. Please reach out to me so we can set up a call. Sincerely,Henry Allen - General Sales Manager - henrya@bachmanautogroup.com

  • 5.0 out of 5
    February 4, 2020

    Excellent service from the sales and finance teams. The whole process of buying a car was totally painless! I would recommend them to anyone looking for... a new or used car.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Brandon, thank you for your kind words about our store! We are happy to see you have had such a great experience with us. If there is anything we can ...help with please reach out. Sincerely, Jason Zoeller.

  • 1.0 out of 5
    January 8, 2020

    Not an honest dealer. They were asking market value for a car that needed 5 grand worth of repairs. Said price was negotiable. They wouldn’t even budge... a few hundred dollars. Waste of time and not worth it

    3.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Joe, we appreciate you working with us here at Bachman. I would appreciate the opportunity to speak with you about your experience. Please reach out t...o me so we can set up a call. Sincerely, Mark Townsley, Director of Business Developement, mtownsley@bachmanautogroup.com

  • 5.0 out of 5
    January 8, 2020

    Austin was very helpful and very informative about the cars. Everyone working there made the car buying process very smooth. The selection of VW's is the... best in town consistantly.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to write us a review! We are happy to see you had a great experience with us here at Bachman. If there are any questions... I can help you with, please reach out to me. Sincerely, Mark Townsley, Director of Business Development, mtownsley@bachmanautogroup.com

  • 5.0 out of 5
    November 5, 2019

    It was a very pleasant experience my salesperson Austin was very understanding and worked with every step of the way. I never felt pressured or rushed.... It actually felt like someone cared about my situation outside of the fact that it was a business transaction. That's all you can really ask for right, genuine human sympathy? So yes I highly recommend if you want or need a car and some human interaction without feeling like another "sale" Bachman is the destination.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Chandler, thanks for the 5 star review! It is great to hear that you had such a positive experience with Austin. It sounds like he served you well. We... hope you enjoy your new car. If there is anything else you need from us, feel free to contact me directly. Sincerely, Henry Allen - General Sales Manager - henrya@bachmanautogroup.com

  • 5.0 out of 5
    October 21, 2019

    We entered Bachman VW and ran into Les first thing. I knew what we were looking at, my credit options and vehicle trade in values and without telling him... what those were he met and even exceeded the optimal deal I had in mind. No false deals, no haggling or inflated or deflated offers, just a solid deal. I could not be happier with my purchase. Do yourself a favor and give Les at Bachman VW a call for any of your vehicle purchase needs.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Joshua, thanks for the 5 star review. We appreciate your recommendation. It is no surprise to me that Les took such good care of you. I am happy to he...ar that you had such a good experience at our dealership. If you need anything else from us, you are welcome to reach out to me. Sincerely, Henry Allen - General Sales Manager -henrya@bachmanautogroup.com

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