Bachman Volkswagen

Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:30 AM - 6:00 PM

Bachman Volkswagen Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

9:00 AM - 2:00 PM

Sunday

Closed

Special Offers

Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
See all Special Offers

About Our Dealership

Dealer on Cars.com since November 2000

Bachman Volkswagen is a recipient of the VW Gold Pin elite dealership award, acknowledging outstanding performance, cust

...

omer service, representation of the VW brand and community involvement. Come visit us at the corner of I-64 and Hurstbourne Parkway and see why Bachman makes the Difference!

"Bachman Makes The Difference!"

Service

Tire Rotation

$21.95

Wheel Balance

$42.95

Oil, Filter Change

$69.95

Fuel Filter Replacement

$99

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.6 out of 5 4.6
235 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    October 17, 2018

    Took our 2013 PAssat into the delaeship to get an oil change and rotation. They sent a quote listing other repairs they recommended to be done and we advised... them that we wanted to get another quote. After we picked up the car the alignment was much further off and there are weird sounds coming from under the car. I tried to call and the phones were down apparently so I emailed Roy Will at the dealership and asked him to call me on my cell to discuss the issues. He sent me a text back saying the phones were down. I tried to call the number he texted me from and it is a text only number. I sent him another email asking him to call me from his own cell phone and I haven't heard anything back. This is over 24 hours now and no call or return email. It is a shame.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Tim! Thanks for reaching out to us. I understand you've been in communication with our service manager. I spoke with her and she is looking fo...rward to your call today. If there are any additional concerns or issues, please reach out to me. Sincerely, Mark Townsley - Director of Business Development, mtownsley@bachmanautogroup.com

  • 5.0 out of 5
    September 19, 2018

    John and Ryan were super helpful in setting me up with an amazing car, and throughly explaining the process and payments that came with it. Truly satisfying... experience and I give a thumbs up to both of those gentlemen.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for leaving us a review! Glad to hear you had a such a great experience with our team. If there is anything else we can do for you, please let ...us know. Thanks again! Sincerely, Mark Townsley - Director of Business Development, mtownsley@bachmanautogroup.com

  • 5.0 out of 5
    September 18, 2018

    Found car online and walked into dealership to immediate help. Very smooth and easy process, no pressure to buy. Highly recommend this dealership to anyone... looking for certified pre owned or used car. Drew was great��

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for leaving us a review! Glad to hear you had a such a great experience with our team. If there is anything else we can do for you, please let ...us know. Thanks again! Sincerely, Mark Townsley - Director of Business Development, mtownsley@bachmanautogroup.com

  • 5.0 out of 5
    September 18, 2018

    Salesperson Tom was great and didn’t pressure us at all!!

    5.0 out of 5
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    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for leaving us a review! Glad to hear you had a such a great experience with our team. If there is anything else we can do for you, please let ...us know. Thanks again! Sincerely, Mark Townsley - Director of Business Development, mtownsley@bachmanautogroup.com

  • 1.0 out of 5
    September 11, 2018

    I found the vehicle I was interested in online arrived at the dealership. I walked the lot found the vehicle and took a picture of the stock number. I... entered the lobby to find 4 people standing around looking at their cell phones I had to approach the receptionist and ask for assistance. A sales person came out shortly after and assisted me he showed me the vehicle and then appraised my trade which is a 22 year old Acura that ran and drove well. I knew it was not worth much but the appraisal amount was laughable. I was prepared to pay cash for the vehicle as long as reasonable price could be reached. They came back with a full sticker price offer on their car and were not willing to negotiate further. I feel like I was unfairly judged because the vehicle I arrived in. In all honesty I could purchase a new car cash I just choose not to. I guess they have never heard of don’t judge a book by its cover. I will never patronize a Bachman dealership again.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for bringing this to our attention. I have forwarded your information and review over to our managers. If there are any additional concerns,... please let us know. Sincerely, Mark Townsley - Director of Business Development, mtownsley@bachmanautogroup.com

  • 5.0 out of 5
    September 10, 2018

    Overall I'd say my experience with Bachman was pretty good. In general, I find the whole car buying experience a little frustrating, but the folks... at Bachman made it as painless as I think it can be. I wouldn't say that I got a screaming good deal on my car, but I did a lot of research beforehand and I know that it was very much in line with the market value. I would describe the price as fair and equitable. I had looked at a couple of cars there a few times about a year apart, and in both cases the salespeople I worked with were very accommodating and didn't try to pressure me into anything, which I appreciated. In particular, I ended up buying from Carter, and he was extremely easy to work with and was able to fulfill every request for various pieces of information that I had (I'm a careful shopper) in a prompt and helpful manner. He was also pleasant to chat with while we were waiting for the finance guys during the purchase process. In short, the car shopping process has changed over the past few decades, and, thanks to the internet, dealers just can't get away with a lot of the silliness they did in years past. While there are dealers that still try to play the old games, Bachman seems to have moved past that and operates in a fair and straightforward manner, and that's something I can appreciate.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for leaving us a review! Glad to hear you had a such a great experience with our team. If there is anything else we can do for you, please let ...us know. Thanks again! Sincerely, Mark Townsley - Director of Business Development, mtownsley@bachmanautogroup.com

  • 5.0 out of 5
    August 29, 2018

    Always a great experience at Bachman Volkswagen! Thanks to Carter for taking care of us. This is my 6th Volkswagen and I am hooked! Always great service.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for leaving us a review! Glad to hear you had a such a great experience with our team. If there is anything else we can do for you, please let ...us know. Thanks again! Sincerely, Mark Townsley - Director of Business Development, mtownsley@bachmanautogroup.com

  • 5.0 out of 5
    June 25, 2018

    Charles Ogle at Bachman VW has handled my last two leases. He always finds a way to get me in a nice car at a price I can afford. He is so nice to talk... to and definitely the most transparent and kind car salesman I’ve ever met. The entire team at VW make sure you know they are there for you, it’s really refreshing. I can’t recommend Charles and Bachman VW enough.

    5.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Lisa! So glad to hear you had a great experience with Charles and the rest of our team. We consider ourselves pretty lucky to have him. If there is... anything more we can do for you, please let us know. Sincerely, Mark Townsley - Director of Business Development, mtownsley@bachmanautogroup.com.

  • 5.0 out of 5
    May 30, 2018

    Les in sales and Ryan in finance made the car buying process a great experience. They were both professional and very personable. In the days leading up... to our purchase, Les routinely made himself available to talk on the phone, and did not hesitate to go above and beyond to answer our questions. We live 3 hours away, and had a limited window of time to make our purchase. Les worked around our schedule and was ready to start the process when we arrived. Ryan thoroughly explained the ins and outs of the warranty coverage, service options and optional Bachman protections. He was able to create a customized package of coverage that met our needs, and that flexibility left us feeling empowered in our purchase. If you are in the market for a VW and live anywhere near Louisville, at least check out Bachman. You will not get a better deal elsewhere.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Justin, Thanks so much for the kind words. Glad you could make the trip and that Les and Ryan were able to get you the vehicle you needed. Enjoy th...e new VW and please let us know if we can do anything more. Thanks again! Sincerely, Mark Townsley - Director of Business Development, mtownsley@bachmanautogroup.com

  • 5.0 out of 5
    May 29, 2018

    Tom Kennedy helped me out. He was courteous, patient, knowledgeable, easy going. The dealership was well stocked, clean and comfortable. They walked me... through the process and helped me out every step of the way. The car was immaculate inside and out, as was the others I test drove and their extended hours worked out with my job.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Andrew! Glad to hear you had such a great experience. Tom is a great and valuable member of our team. If there is anything more we can do, please l...et us know. Thanks again! Sincerely, Mark Townsley - Director of Business Development, mtownsley@bachmanautogroup.com

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