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Bachman Volkswagen

(514 reviews)
Visit Bachman Volkswagen
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
New (855) 356-7470 (855) 356-7470
Used (502) 434-5429 (502) 434-5429
Service (502) 434-5291 (502) 434-5291

Inventory

See all 209 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since November 2000.
Bachman Volkswagen works hard to be your top choice Volkswagen dealership in Louisville! Family owned and operated since 1985 Steve and Teresa Bachman are well known in the Louisville and Southern Indiana area for their dedication to excellence and focus on employee and customer satisfaction. They consistently carry the largest selection of new VW models and a huge pre-owned inventory as well. For sales service or parts Bachman Volkswagen would love the opportunity to serve you and your family for years to come! Come see why Bachman Makes the Difference!
Bachman Makes The Difference!

Service center

Phone number (502) 434-5291

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
Closed
Sunday
Closed

Reviews

(514 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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They do an amazing job; above and beyond service.

They do an amazing job; above and beyond service. Wonderful experience and and very easy to work with.

They do an amazing job; above and beyond service.

They do an amazing job; above and beyond service. Wonderful experience and and very easy to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your 5-star review! I am glad you had a great experience with our team; we are happy to help with your future vehicle needs! Sincerely, Mark Alcorn - Chevrolet Service Manager

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I recently bought a Chevy Colorado from Bachman

I recently bought a Chevy Colorado from Bachman Volkswagen. The entire experience was fast, easy and professional. They even got me a better interest rate than expected!! If you need a car, make sure you talk to Ed over here. He’s great!!

I recently bought a Chevy Colorado from Bachman

I recently bought a Chevy Colorado from Bachman Volkswagen. The entire experience was fast, easy and professional. They even got me a better interest rate than expected!! If you need a car, make sure you talk to Ed over here. He’s great!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Jeff, thank you for your 5-star review! I am glad you had a great experience with Ed and our team; we are happy to help with your future vehicle needs! Sincerely, Henry Allen - General Sales Manager

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i really enjoyed my time at bachman , Ed talked us

i really enjoyed my time at bachman , Ed talked us through the whole process and was super friendly and knowledgeable on any questions or concerns we had. would highly recommend !!

i really enjoyed my time at bachman , Ed talked us

i really enjoyed my time at bachman , Ed talked us through the whole process and was super friendly and knowledgeable on any questions or concerns we had. would highly recommend !!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your 5-star review! I'm glad you had a wonderful experience with Ed and our team. We are happy to help with your future vehicle needs! Sincerely, Henry Allen - General Sales Manager

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Very helpful the whole team.

Very helpful the whole team. From the time I try to buy a car. The seller was very helpful and honest with every questions that I have. The service team are very helpful and outstanding great job to them. I recommended anyone who need to buy a car go to them and buy a car.

Very helpful the whole team.

Very helpful the whole team. From the time I try to buy a car. The seller was very helpful and honest with every questions that I have. The service team are very helpful and outstanding great job to them. I recommended anyone who need to buy a car go to them and buy a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your 5-star review! I'm glad you had a wonderful experience with our team. We are happy to help with your future vehicle needs! Sincerely, Derryl Edwards - Service Manager

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When it was time to purchase a car for my oldest

When it was time to purchase a car for my oldest daughter, a few years ago, I reached out to Carter Hancock at Bachman Auto Group and he could not have been more accommodating to my needs and my schedule. Fast forward to my youngest daughter - I mentioned that I would be in the market for another vehicle and, before I had time to pick up the phone and call Carter, he remembered my daughter's birthday and reached out to me! We ended up purchasing, not just a car for Delilah, but I new (to me) vehicle for me, as well! That is three (3) cars from Carter and not a drop of buyer's remorse. If you are in the market for a new or pre-owned vehicle, you will not find a more knowledgeable person than Carter.

When it was time to purchase a car for my oldest

When it was time to purchase a car for my oldest daughter, a few years ago, I reached out to Carter Hancock at Bachman Auto Group and he could not have been more accommodating to my needs and my schedule. Fast forward to my youngest daughter - I mentioned that I would be in the market for another vehicle and, before I had time to pick up the phone and call Carter, he remembered my daughter's birthday and reached out to me! We ended up purchasing, not just a car for Delilah, but I new (to me) vehicle for me, as well! That is three (3) cars from Carter and not a drop of buyer's remorse. If you are in the market for a new or pre-owned vehicle, you will not find a more knowledgeable person than Carter.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave a review & for your continued business. With so many choices, we are grateful you chose us again. We are certainly lucky to have great people like Carter Hancock representing Bachman Volkswagen and demonstrating how Bachman Makes A Difference!

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Buying my GTI from Bachman Volkswagen was as simple and

Buying my GTI from Bachman Volkswagen was as simple and straightforward as I could have hoped for. Jake Allgeier was extremely helpful and transparent in answering all my questions. Jake went above and beyond to provide a positive hassle-free experience. Compared to other dealerships I've bought cars from, it's clear that Bachman Volkswagen takes pride in their customer service. I will definitely be back to purchase another car from Jake when the time comes.

Buying my GTI from Bachman Volkswagen was as simple and

Buying my GTI from Bachman Volkswagen was as simple and straightforward as I could have hoped for. Jake Allgeier was extremely helpful and transparent in answering all my questions. Jake went above and beyond to provide a positive hassle-free experience. Compared to other dealerships I've bought cars from, it's clear that Bachman Volkswagen takes pride in their customer service. I will definitely be back to purchase another car from Jake when the time comes.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're thrilled to hear about your positive experience purchasing your GTI! Jake's dedication to transparency and excellent customer service is commendable. We're glad to have provided you with a hassle-free buying experience, and we look forward to assisting you with your future car purchases. Thank you for choosing us!

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Called dealership inquiring about a K5 spoke with Josh

Called dealership inquiring about a K5 spoke with Josh who confirmed car was still available and answered all my questions. Set up for me to meet with a Jake that afternoon. Jake did a great job, went out of his way to make sure car was clean and detailed. Jake was very Personable.

Called dealership inquiring about a K5 spoke with Josh

Called dealership inquiring about a K5 spoke with Josh who confirmed car was still available and answered all my questions. Set up for me to meet with a Jake that afternoon. Jake did a great job, went out of his way to make sure car was clean and detailed. Jake was very Personable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Paul, thank you for your 5-star review! I'm glad you had a wonderful experience with Jake and our team. We are happy to help with your future vehicle needs! Sincerely, Henry Allen - General Sales Manager

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I’m from Indianapolis but while spending a weekend in

I’m from Indianapolis but while spending a weekend in Louisville, I had an issue with my Volkswagen golf. I had it towed to Bachman on Sunday, leaving an explanation of what had occurred. I received a response early Monday morning and continued to receive updates on the progress of the service required. Issue was corrected quickly and I was able to pick up my car a day later. Very pleased with the professionalism and courtesy and efficient work of their service department. When car shopping in the future, and based on this positive experience with their service department, I would feel comfortable purchasing a vehicle from them.

I’m from Indianapolis but while spending a weekend in

I’m from Indianapolis but while spending a weekend in Louisville, I had an issue with my Volkswagen golf. I had it towed to Bachman on Sunday, leaving an explanation of what had occurred. I received a response early Monday morning and continued to receive updates on the progress of the service required. Issue was corrected quickly and I was able to pick up my car a day later. Very pleased with the professionalism and courtesy and efficient work of their service department. When car shopping in the future, and based on this positive experience with their service department, I would feel comfortable purchasing a vehicle from them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're glad to have provided you with prompt and efficient service for your Volkswagen Golf during your weekend in Louisville. It's fantastic to hear that our service department's professionalism, courtesy, and efficiency left a positive impression. Thank you for considering us for your future car shopping needs, and we look forward to assisting you whenever you're ready. Safe travels!

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Fantastic car buying experience with Carter Hancock and

Fantastic car buying experience with Carter Hancock and the Bachman Automotive Team. From keeping us posted on availability of vehicle, having vehicle ready for test drive, carfax already printed out and straight forward negotiation. Carter is a wonderful person who is both knowledgeable about Volkswagen and adds a nice personal touch to the whole experience. This is now our 3rd car we’ve bought from Bachman with Carter as our salesperson. If we ever need a 4th - no doubt where I’m going. Thank you Carter and Bachman team.

Fantastic car buying experience with Carter Hancock and

Fantastic car buying experience with Carter Hancock and the Bachman Automotive Team. From keeping us posted on availability of vehicle, having vehicle ready for test drive, carfax already printed out and straight forward negotiation. Carter is a wonderful person who is both knowledgeable about Volkswagen and adds a nice personal touch to the whole experience. This is now our 3rd car we’ve bought from Bachman with Carter as our salesperson. If we ever need a 4th - no doubt where I’m going. Thank you Carter and Bachman team.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We're thrilled to hear about your fantastic car buying experience with Carter Hancock and the Bachman Automotive Team! It's wonderful that Carter provided excellent service, from keeping you informed about vehicle availability to facilitating a smooth test drive and negotiation process. We're grateful for your continued loyalty, and we look forward to assisting you with your future automotive needs. Thank you for choosing Bachman!

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I came in with an interest in a specific car.

I came in with an interest in a specific car. It was in perfect condition, so the test ride was brief. There was not much wiggle room on the price, and there were a couple processing fees that seemed on the high side. Nonetheless, I walked out with the vehicle I wanted at a price that I thought was fair, but not a “great deal“.

I came in with an interest in a specific car.

I came in with an interest in a specific car. It was in perfect condition, so the test ride was brief. There was not much wiggle room on the price, and there were a couple processing fees that seemed on the high side. Nonetheless, I walked out with the vehicle I wanted at a price that I thought was fair, but not a “great deal“.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review and rating. So glad we were able to set you up with the vehicle you were looking for. Bachman makes the difference!

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