Bachman Volkswagen

They do an amazing job; above and beyond service. Wonderful experience and and very easy to work with.

I recently bought a Chevy Colorado from Bachman Volkswagen. The entire experience was fast, easy and professional. They even got me a better interest rate than expected!! If you need a car, make sure you talk to Ed over here. He’s great!!

i really enjoyed my time at bachman , Ed talked us through the whole process and was super friendly and knowledgeable on any questions or concerns we had. would highly recommend !!

Very helpful the whole team. From the time I try to buy a car. The seller was very helpful and honest with every questions that I have. The service team are very helpful and outstanding great job to them. I recommended anyone who need to buy a car go to them and buy a car.

When it was time to purchase a car for my oldest daughter, a few years ago, I reached out to Carter Hancock at Bachman Auto Group and he could not have been more accommodating to my needs and my schedule. Fast forward to my youngest daughter - I mentioned that I would be in the market for another vehicle and, before I had time to pick up the phone and call Carter, he remembered my daughter's birthday and reached out to me! We ended up purchasing, not just a car for Delilah, but I new (to me) vehicle for me, as well! That is three (3) cars from Carter and not a drop of buyer's remorse. If you are in the market for a new or pre-owned vehicle, you will not find a more knowledgeable person than Carter.

Buying my GTI from Bachman Volkswagen was as simple and straightforward as I could have hoped for. Jake Allgeier was extremely helpful and transparent in answering all my questions. Jake went above and beyond to provide a positive hassle-free experience. Compared to other dealerships I've bought cars from, it's clear that Bachman Volkswagen takes pride in their customer service. I will definitely be back to purchase another car from Jake when the time comes.

Called dealership inquiring about a K5 spoke with Josh who confirmed car was still available and answered all my questions. Set up for me to meet with a Jake that afternoon. Jake did a great job, went out of his way to make sure car was clean and detailed. Jake was very Personable.

I’m from Indianapolis but while spending a weekend in Louisville, I had an issue with my Volkswagen golf. I had it towed to Bachman on Sunday, leaving an explanation of what had occurred. I received a response early Monday morning and continued to receive updates on the progress of the service required. Issue was corrected quickly and I was able to pick up my car a day later. Very pleased with the professionalism and courtesy and efficient work of their service department. When car shopping in the future, and based on this positive experience with their service department, I would feel comfortable purchasing a vehicle from them.

Fantastic car buying experience with Carter Hancock and the Bachman Automotive Team. From keeping us posted on availability of vehicle, having vehicle ready for test drive, carfax already printed out and straight forward negotiation. Carter is a wonderful person who is both knowledgeable about Volkswagen and adds a nice personal touch to the whole experience. This is now our 3rd car we’ve bought from Bachman with Carter as our salesperson. If we ever need a 4th - no doubt where I’m going. Thank you Carter and Bachman team.

I came in with an interest in a specific car. It was in perfect condition, so the test ride was brief. There was not much wiggle room on the price, and there were a couple processing fees that seemed on the high side. Nonetheless, I walked out with the vehicle I wanted at a price that I thought was fair, but not a “great deal“.