Reviews
Enjoying my new Chevy Malibu
Bryan Matthews was great to work with. I love my new car.
- Customer service 4.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Shawn, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you so much again for your feedback! We hope you have a great day!
In July, I purchased a new 2022 Chevrolet 3500 truck from
In July, I purchased a new 2022 Chevrolet 3500 truck from Terry Labonte Chevrolet in Greensboro NC. My credit score is approximately 800, so I was confident I was going to get an excellent interest rate by a single lender. Which is why I instructed the finance office to only shoot my credit to one lender. (I don’t like multiple inquires on my credit report). The finance Officer informs me that it was company policy to run ALL credit apps thru Ally Financial first. He said that although Ally may not give the lowest rate, it is Terry Labonte’s policy that every credit app goes to them…. Then if I like, I can choose another lender. I remember wishing I had just gotten a pre-approval at my bank. But I was confident the rate should come in around 2 - 3 percent. I was stunned when it came back at over 5%!! My credit is excellent!! (over 800) My debt to income ratio is around 20%! The finance Officer then offered to run my app thru another lender of my choosing. I declined! Again, I don’t need an additional inquiry! I signed the documents and decided to just pay this truck off within a year or less. People, in my opinion, this is a sham and a Monopoly! A dealer should never make an “under the table” agreement like this with a sole lender! There has got to be some law against this! It was this and a few other unethical things this dealership has exhibited that has helped me decide to take my business elsewhere! Each and every one of those things were clear indications that this dealership places profit over people.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
We appreciate your feedback, as we are always looking for ways to improve.
I love my new 2023 Chevrolet Suburban.
I love my new 2023 Chevrolet Suburban. I got a great deal and Bryan was easy to work with.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Meredith, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Terry Labonte Chevrolet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I had a great experience with james in sales he took care
I had a great experience with james in sales he took care of me and got me a great deal!!! i Couldnt be happier.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jimjamdawg, we're so glad that we were able to go above and beyond your expectations! Thanks again for taking the time to leave us this information about your recent visit. Take care!
I love my Chevy Spark.
I love my Chevy Spark. I will definitely be back to see Marvin again for my next vehicle
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jlcghs87, we really appreciate your feedback! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Love my Mini Cooper.
Love my Mini Cooper. Thank you Marvin for helping me with this purchase and making it easy
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Dpsmom70, it's experiences like yours that really keep us motivated! We're looking forward to your next visit with us!
Terry Labonte Chevrolet in Greensboro, North Carolina, is
Terry Labonte Chevrolet in Greensboro, North Carolina, is a great place to purchase a vehicle. Jason Luebke was very knowledgeable and friendly! Will defiantly return!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Number10, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Thank you Katelynn for getting me in my car!
Thank you Katelynn for getting me in my car! I appreciate everything you did for me
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Katelynngerena, we are so pleased you enjoyed your visit to Terry Labonte Chevrolet! If you have any further questions, please give us a call. We're always happy to help!
The purchase of my new Chevrolet Suburban was very easy.
The purchase of my new Chevrolet Suburban was very easy. Marvin Bennett helped me get a great deal
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jlcghs87, thanks for your praise and kind comments about our team. We hope to be of service to you again in the future. Best wishes, Terry Labonte Chevrolet
Sinisa Brkic is very professional, patient and easy to
Sinisa Brkic is very professional, patient and easy to work with. I highly recommend him!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dmellclogistics, it's experiences like yours that really keep us motivated! If you have any further questions, please give us a call. We're always happy to help!