Reviews
I purchased a used car at that dealership last weekend.
I purchased a used car at that dealership last weekend. Very satisfied. The best experience was with the sales person who worked with me - Andrew Wilburn. He was exceptional, very patient with me and delivered exactly what I wanted. I would recommend him to anyone else. Thank you , Andrew!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with us, George! We’ll be sure to pass along your kind words to Andrew. We hope to see you again at Performance Lexus Northern Kentucky!
My Sales Guy Serigne Lam was helpful, informative, and
My Sales Guy Serigne Lam was helpful, informative, and not pushy at all. He was a big reason why I bought my new vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mike, we are thrilled to hear that Serigne was so helpful and informative! Enjoy your new vehicle, and thank you for choosing Performance Lexus Northern Kentucky.
I literally bought the cheapest vehicle on their lot and
I literally bought the cheapest vehicle on their lot and was treated no different than if I had bought the most expensive. I have never had such an amazing car buying experience! I will definitely purchase another in the future from them!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Jenn, we're happy to hear that you had such a positive experience at Performance Lexus Northern Kentucky! Our team is committed to providing exceptional service no matter the purchase. We look forward to seeing you again in the future!
🌟🌟🌟🌟🌟 An Experience Worth Celebrating – Every Time!
🌟🌟🌟🌟🌟 An Experience Worth Celebrating – Every Time! My wife and I recently brought in her 2025 NX 350 for a scheduled service, and once again, Austin Burlew delivered nothing short of top-tier professionalism. He is one of the finest Service Advisors we’ve ever had the pleasure of working with—courteous, knowledgeable, and genuinely attentive. Every interaction with him feels intentional and valued. The atmosphere at Performance Lexus of Northern Kentucky continues to be unmatched. The entire staff consistently makes us feel like family, not just customers. A special shoutout to Justin Lyman, whose unexpected compliment on my white beard made my day! (And to think I almost shaved it down last week!) We were thrilled to also see Mr. Lam—truly our "Salesman of the Decade!" He asked about the car, the job, even the family. It felt less like a dealership visit and more like a family reunion. Thank you, Performance Lexus of NKY, for always going the extra mile. You’ve set the gold standard in both service and hospitality. — Anthony Badewa
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Anthony, thank you for sharing such a glowing review! We're happy to hear that Austin and the entire team at Performance Lexus Northern Kentucky made your visit feel like a family reunion. We appreciate your kind words and look forward to welcoming you back in the future!
We had a great experience with this dealership and our
We had a great experience with this dealership and our salesperson, Andrew. Andrew kept in contact with us the entire time to let us know the status of our vehicle. He was always available for questions and responded quickly. 10/10 customer service. Highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Marissa, we're delighted to hear that Andrew provided you with excellent service at Performance Lexus Northern Kentucky. Thank you for recommending us and sharing your positive experience!
Andrew was very helpful, and a man of his word.
Andrew was very helpful, and a man of his word. Car was delivered in the condition I was promised it would be.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to hear that Andrew delivered on his promises and provided you with a great experience at Performance Lexus Northern Kentucky. Enjoy your new car!
Deal not completed but salesman Pate Faulkner has been
Deal not completed but salesman Pate Faulkner has been very responsive to most questions. Hope to conclude deal with him
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Gary, we're glad to hear that Pate has been responsive and helpful during your experience with Performance Lexus Northern Kentucky. We hope everything goes smoothly as you work towards finalizing the deal!
Andrew was great, he made sure everything was good and
Andrew was great, he made sure everything was good and clean. He gave as an excellent price on the car and kept everything transparent with us.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to hear that Andrew provided a transparent and satisfying experience at Performance Lexus Northern Kentucky, Emily. Thank you for sharing your positive feedback, and enjoy your new car!
Worked with Andrew to purchase a used Lexus.
Worked with Andrew to purchase a used Lexus. He was patient with showing me cars and stayed within my budget. Made it a pleasant experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to hear that Andrew made your car-buying experience pleasant at Performance Lexus Northern Kentucky. It's great to know he was patient and attentive to your budget needs. Enjoy the ride!
Andrew and Beth are the best.
Andrew and Beth are the best. We purchased from out of state. They put a ton of time and work into this and we would buy from them again
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to hear that Andrew and Beth provided such excellent service for your out-of-state purchase at Performance Lexus Northern Kentucky! Thank you for the kind words, and we look forward to assisting you again in the future.