Skip to main content

Leith Acura of Cary

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (383 reviews)
2022 state dealer award
View 15 awards
2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (383 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Leith Acura of Cary from DealerRater.

Want to share your experience with this dealership?

Write a review

Airbag recall upsell

I went to Leith Acura to get my airbags replaced. Unfortunately I think that Leith Acura perceived this as an upsell opportunity. They told me that battery was really really low. That did not seem right to me as I just had my battery replaced last year. So I declined the offer and had Advance Auto Parts test my battery. They tested it right in front of me and it showed that the battery was fine. I also had someone else look at it and again the battery was fine. A week later Leith sent me an email asking for feedback. I responded and shared my concerns. Leith never responded back.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 3.0
  • Quality of repair 3.0
  • Overall facilities 3.0
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

My Certified MDX

I came in looking for an Acura TSX and I met with a rep named Matt Johnson. He convinced me that a MDX would fit my needs better than the RDX. I ended buying the RDX and am incredibly happy with my purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

MY NEW RDX

I was out looking for a new car, never really thought that the Acura RDX was a good option till I met with a young man over at leith Acura named Matt. He did a amazing job explaining how everything worked and how it fit my lifestyle! I also spoke with the financial guy named Luigi who has the best customer service when it comes to cars.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Superior service from Matt Johnson !

Thanks to Matt Johnson for his tireless efforts to help me find a car for my daughter! He went above a beyond and we were only buying a small used car. From the level of service you would have thought I was buying the most expensive car at the dealership! Would definitely suggest asking for Matt when you walk in the door at Leith!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great Experience!

Wasn't planning on buying a new car anytime soon, but someone ran into me and totaled my car. The stress of buying a new car when you're used to not having a car payment is no joke. Matt Johnson at Leith Acura put my mind at ease. Great experience in an otherwise crappy situation. If you're looking into getting a new vehicle I highly suggest going to see him!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Brandon & Irene Bowditch

Eddie Close helped us like we were grade school friends catching up. He was attentive, detailed with the car's specs, and ensured that our requests were relayed when negotiations began. We didn't get the typical 'overselling' and loved how he handled discussing our budget and what we wanted. Once we knew we were finalizing the purchase Eddie took us to the 'finance guy' Luigi and he was just as great as Eddie. We didn't finance through the dealership but we didn't ever feel like we got any lesser service because of that. These guys were wonderful. My husband and I couldn't have asked for a better car buying experience! Fantastic job at Leith Acura, we are happy customers and we have a car salesman/friend for life!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Acura review

The buying process was professional and fair. Kia was our salesperson. He made the purchase a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Excellent Experience!

Thank you Leith Acura for an excellent buying experience. The process was easy and smooth and the sales staff very knowledgeable and helpful. I felt the whole team went the extra mile to make our buying experience great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Leith Acura Cary-Matt Johnson

I usually buy Hondas for my family & I when looking for a new/reliable vehicle, but we decided to go up to Acura this time. I met with a young man named Matt who made the experience of purchasing my new RDX seamless and enjoyable. I also met with Luigi who was one of the nicest finance managers I've ever met. If you're in the market for an Acura make sure you go see one of these guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Brad Rogers is fantastic!

Brad Rogers at Leith Acura was incredibly helpful as I navigated the car purchasing process. He answered all of my questions and helped me research. Highly recommended.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No