Reviews
Write a reviewSatisfied Repeat Customer
Mike Mitchell of Leith Acura in Cary could not have been better in helping me decide which Acura was best suited for my needs. Knowing I really liked the RDX that I previously drove and thinking I might need something larger he helped me compare the RDX with the MDX. He noted the features that were different between the cars and allowed me to get in each to see how I felt behind the wheel. Eventually after deciding on the MDX, alot of time and care was taken in demonstrating the features of the car I was not familiar with such as the compass, GPS system. the touch screen settings, and lane departure warnings. I really appreciated all the patience and information given and know that if I still had questions all I needed to do was call. Everyone in the dealership was friendly and helpful. All in all Mike and the dealership team did a great job and I feel sure I will return again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Best car-buying experience I have ever had!!
Needed to find the perfect car for my daughter - was looking for the best combination of quality, safety and value. Never expected to find all three until I met Kerry Leeburn at Leith Acura in Cary, NC. He listened to my needs first, then helped me explore my options until we found the PERFECT car for her - and within our budget! I highly recommend working with Kerry when you are in the market for a car. Best car-buying experience I have ever had!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Very pleased with 2nd purchase
The buying experience was efficient and without hassle. Most was completed while we were still overseas, saving me valuable time. Bill Moore was great to work with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great customer service
Thanks Dwayne Thomas...I really enjoy my car...great customer service
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
All around spectacular experience!
Kerry Leeburn and Dwayne Thomas were all stars for me. They went above and beyond my expectations, not to mention gave me a great price on a lease. They really do care and even met with me at my office so i didn't have to come to the dealership to finish up paperwork. They both made things very easy, convenient, and fast to get into my new Acura that I just love! Will certainly be looking there for my next car and recommend anyone interested in a new car to them, thanks guys!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Awesome experience
I had been looking diligently for an acura for well over a month, especially around the greensboro area. However I dealt with several dealers with minimal success and poor salesmanship. This caused me to broaden my search and a couple cars at leith caught my eye. Kerry contacted me within 20 minutes of my inquiry asking if I'd like to test drive a car. Upon arrival to the dealership, I dealt with both brad and Kerry who were phenomenal. There was no pressure and they were such a help in determining which car was right, at what price, and how to make it happen. When looking for a car in the future, this will be the first place I go.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great customer service at Leith Acura!
I leased my 2011 MDX at Leith Acura a few years ago and had a great experience at that time. We recently moved to Indianapolis, so when my lease was up this July, I contacted the local dealership to move into a 2014 MDX. Although I was no longer working with Leith directly, I still received wonderful customer service from this dealership. Kerry Leeburn gave me valuable advice and an honest opinion, which I am very grateful for. I wish we lived closer, as this is a dealership that builds relationships with its customers and treats them as they would their own family.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Buying Acura MDX
I have not bought a new car in years and was hesitant with reading online horror stories and comments. I made the visit to Leith Acura in Cary, and was amazed about the visit from start to visit. My sales representative was Ian McPherson and he was knowledgable, kind, and in no way expecting an answer to buy a car at that minute. I left with prices in mind, used the USAA auto circle and he informed me that Leith Acura would be able to able to match if not beat the price of other dealers. After doing some do diligence...Ian was correct, and signed the deal a few days afterwards. Upon pick up the vehicle, Leith Acura and Ian was outstanding from start to end. They provided me with options, picked me up from my day off an hour away, and showed me all the features, service team, and any other issues or concerns that I may need after the purchase. I serve in the military at Ft.Bragg, NC and will buy another Acura in the future from Leith Acura and highly recommend Ian McPherson as your sales advisor.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
2012 MDX
I had an excellent experience buying a 2012 MDX there just last week. Bill Riley is an awesome sales specialists and I would highly recommend this dealership to anyone who asks.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
2014 MDX
We just bought a new 2014 MDX from Leith Acura. Mike Mitchel helped us pick out the car and all the options my wife wanted. The process went very smooth without the typical hard sales tactics many dealerships use. Mike did a great job delivering the car and going over all the options. I would highly recommend Mike and Leith Acura.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase