Reviews
Finally the car of my dreams & in my budget
After looking and waiting for over 4 years the car I wanted came up at Terrabonne Ford. It's 51 miles away but well worth the drive. I spoke to Katie on the phone and eventually met her at the dealership she could not have been more helpful or personable she really went to bat for me! The price was affordable they were Fair on the trade in the whole process was made very easy. I can be a hard customer to please but I highly recommend Terrebonne Ford they made my wishes come true!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Ford F-150
Sales Manager Jeff Walters was beyond accommodating and made the buying experience amazing
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Cullen, it is great to read such wonderful comments about your recent experience with Jeff! Thank you so much for being one of our valued guests and we look forward to your next visit!
Service checkup for my 2011 FORD Explorer...
I got in on a short notice and they as usual took care of my needs immediately... thanks
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Repair work
I was very please with the work and service that I received , very friendly and knowledgeable on the vehicles and it was really nice to receive a check up call within a couple days of picking up my vehicle and getting it home . Thanks Amanda
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service on B2300 Mazda at Terrebonne Ford>
Always take my vehicle on the appointet time and complete repairs in a short amount of time!!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Howard, it sounds like you had a pleasant experience with us! Your low star-rating has us concerned that there was something more we could have done to make your experience better. If this was the case, please reach out to us at (985) 876-5100 at your earliest convenience so we can understand how we can better serve you moving forward. We sincerely value your business and hope to be of service to you again in the future. Take care!
F-150
Everyone was helpful and caring. You all did a very good job
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Routine service
Routine 86000 mile service that included oil and filter change & tire rotation.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mustang
I usually don?t answer surveys. But I must say, Amanda went above and beyond to take care of me and my car. She helped me from the beginning of my service until the end.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service
Terrebonne Lincoln always provides top notch and friendly service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Colleen, thank you for your wonderful response to the quality of service our Staff provides! At Terrebonne Ford Lincoln, we value our customers and we look forward to seeing you on your next visit. Take care!
Owner
Job was done correctly and in time I was told it would take.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Roy, we're pleased to hear everything was completed to your satisfaction! We hope you continue to choose Terrebonne Ford Lincoln for all your vehicle needs! Take care!