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Dealers  /   North Riverside, IL  /  Castle Buick GMC

Castle Buick GMC

4.4 out of 5 4.4
639 reviews
7400 W. Cermak North Riverside, IL 60546
Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 9:00 PM

Castle Buick GMC Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 7:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 9:00 PM

Tuesday

7:00 AM - 9:00 PM

Wednesday

7:00 AM - 9:00 PM

Thursday

7:00 AM - 9:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed
Dealer website
Dealer website
New (708) 443-4329
Used (708) 883-9265
Service (708) 443-4050

Inventory

NEW
$41,829 MSRP $48,785
2018 Buick Enclave
  • Exterior Color: Red Quartz Tintcoat
  • Interior Color: Dark Galvanized
  • Transmission: 9-Speed Automatic
  • Drivetrain: FWD
NEW
$69,124 MSRP $79,705
2019 GMC Yukon
  • Exterior Color: White Frost Tricoat
  • Interior Color: Cocoa/Shale
  • Transmission: 10-Speed Automatic
  • Drivetrain: 4WD
NEW
$38,648 MSRP $47,555
2019 GMC Acadia
  • Exterior Color: Ebony Twilight Metallic
  • Interior Color: Jet Black/ Kalahari
  • Transmission: 6-Speed Automatic
  • Drivetrain: AWD
NEW
$46,483 MSRP $55,785
2018 GMC Sierra 1500
  • Exterior Color: Summit White
  • Interior Color: Jet Black
  • Transmission: 8-Speed Automatic
  • Drivetrain: 4WD
NEW
$21,889 MSRP $28,360
2019 Buick Encore
  • Exterior Color: Ebony Twilight Metallic
  • Interior Color: Ebony
  • Transmission: 6-Speed Automatic
  • Drivetrain: AWD
NEW
$43,687 MSRP $52,840
2019 GMC Acadia
  • Exterior Color: White Frost Tricoat
  • Interior Color: Cocoa/ Shale
  • Transmission: 6-Speed Automatic
  • Drivetrain: AWD

Our Employees

(4.8) 45 reviews

Corey Owens

General Sales Manager
(4.7) 71 reviews

Joe Genna
(5.0) 17 reviews

Paul Beckett

Sales
(5.0) 30 reviews

Maricruz Roman

Sales
(5.0) 21 reviews

Tom Riggio

Sales
(4.9) 8 reviews

Evan Moen

Sales
(4.9) 13 reviews

Nubia Canas

Sales
(4.9) 32 reviews

Brandon Rowe

Sales
(4.8) 20 reviews

Jose Roman

Sales Manager
(4.7) 21 reviews

Tito Villalvazo

Sales

 View All Employees
View All Employees

About Our Dealership

Dealer on Cars.com since November 2002

We are proud to be a family owned business for the past 30 years. For that reason we have a greater understanding of our customers. Being able to watch the market evolve, has led us to incorporate the newest technology and attitude to get to the next level. We know your time is valuable. You are sure to receive a quick response to any questions or concerns you might have.

...



We are here to assist you in every way! Not only do we offer the best prices in the Midwest, here at Castle, we strive to be number one in customer service.

"Experience the Castle Difference!!!"

Photos & Videos

2
Photos |
Video

Service

Oil, Filter Change (Premium)

$39.95 and up*

Car Wash

Complimentary

Brake Inspection

Complimentary

Brake Replacement

$99.95 and up*

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.4 out of 5 4.4
639 lifetime reviews. Includes reviews of Castle Buick GMC from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

All Reviews service dept service receive purchase future warranty gap purchase new free maintenance service department close deal purchase great service great salesman loan process professional and courteous
All Reviews service dept service receive purchase future warranty gap purchase new free maintenance service department close deal
All Reviews service dept service receive purchase future warranty gap purchase new free maintenance service department close deal purchase great service great salesman loan process professional and courteous

  • FEATURED REVIEW

    5.0 out of 5
    Great Service! RT is the best!
    by Kelly Deal from Plainfield, IL
    January 21, 2016

    I always have a great experience when I take my car in for service at Castle Buick. RT is a wonderful service advisor. He's always polite, knowledgeable,... experienced and makes sure my car gets the service it needs. The customer waiting area is clean and comfortable. They offer free coffee, donuts and use of their iPads. I also love the free oil change and car wash! Thank you!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Kelly, thank you for the compliments about LT and our service department! We are very happy to hear that you love the free oil changes and car wash...es for life program. Thanks again for choosing Castle!

  • 5.0 out of 5
    Excellent salesmanship
    by masters1880 from DealerRater.com
    January 17, 2019

    The salesman was very knowledgeable about the vehicle and very helpful all the way through. Rudy was also helpful at the end of the process I want more... individual I can't think of his name the overall my experience was very delightful

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us¿¿¿and we agree, Rudy is truly a g...em to have on our team! We count ourselves lucky for customers like you. We look forward to working with you again in the future!

    Worked with:
    Corey Owens

    General Sales Manager

    (4.8) 45 reviews
    Lou Mathews

    Sales

    (4.7) 32 reviews

  • FEATURED REVIEW

    5.0 out of 5
    John Wojcik
    by John Wojcik from North Riverside, Illinois
    May 31, 2018

    I went to Castle Buick North Riverside to meet my daughters and help them buy a car. Tom and Brandon were very helpful, respectful and kind. My daughters... got a great deal on a car and they are very happy. Our experience there was excellent.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    John, we are glad to hear that Tom and Brandon were helpful in getting your daughters into a new car and we appreciate you coming to Castle for your p...urchase! We hope they enjoy it and that you'll let us know of anything else we can do for you.

    Worked with:
    Brandon Rowe

    Sales

    (4.9) 32 reviews
    Tom Hackett

    Floor Manager

    (4.2) 21 reviews
  • 5.0 out of 5
    Very nice Sales person
    by JOYBABYYOU from DealerRater.com
    January 16, 2019

    I had a very good experience and I was very pleased with the purchase and Paul the sales person he was a very good person to deal with I recommend you... to go see him thanks Paul

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your five-star rating and positive experience purchasing a new vehicle with the help of Paul. We look forward to seeing you for any que...stions or service you may need. Congratulations on the new purchase.

    Worked with:
    Joe Genna

    (4.7) 71 reviews
    Paul Beckett

    Sales

    (5.0) 17 reviews
  • 5.0 out of 5
    Amazing!
    by KRAMIREZ_89 from DealerRater.com
    January 16, 2019

    Great customer service. Vey nice location. Location has a kids room. Sales person was very knowledgeable and had excellent customer service. The entire... team was very friendly.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We always want to hear back from our clients and we're glad you and the kids had such a positive experience with us! We sincerely value your business ...and look forward to your next visit!

    Worked with:
    Jose Roman

    Sales Manager

    (4.8) 20 reviews
    Tito Villalvazo

    Sales

    (4.7) 21 reviews
  • 5.0 out of 5
    Warranty work
    by jborowiak from DealerRater.com
    January 15, 2019

    I needed some warranty work on my 2018 Buick Regal GS. I was given a loner car which I had for a week. Castle was waiting for parts. My car was repaired... and returned. I also had the oil changed, wiper blades changed and tires rotated. All under warranty. Nice people and good job.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're glad to hear you and the Buick Regal were taken care of and we appreciate your positive review. It's always a good idea to bundle the work and ...get the blades and oil changed and have the tires rotated. Smart maintenance planning! We look forward to your next visit and wish you happy road trips.

    Worked with:
    Brandon Rowe

    Sales

    (4.9) 32 reviews
    Steven Uginchus

    Service Manager

    (4.1) 9 reviews
  • 5.0 out of 5
    I love it e
    by Leticialagunas@yahoo.com from DealerRater.com
    January 14, 2019

    I love everything no complaints about nothing I had my coffee my phone and the wait feels less than I thought I like the they have popcorn very yummy

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Leticia,We're glad you took the time to come and take care of your vehicle. It's nice to fill the time with coffee topped off with a little popcor...n. We appreciate your positive review and wish you safe travels on the road.

    Worked with:
    Steven Uginchus

    Service Manager

    (4.1) 9 reviews
  • 4.0 out of 5
    Better than before
    by bishop9182002 from DealerRater.com
    January 14, 2019

    Better Service than before Great Service this time tires got rotated and reset button was done and tires had air all the way around very good.

    4.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the kind review while your vehicle was being serviced. We hope you had some time to sit back and enjoy the coffee while your tires were... rotated. We look forward to your next visit!

    Worked with:
    Jose Roman

    Sales Manager

    (4.8) 20 reviews
    Che Bess

    Sales

    (4.2) 21 reviews
  • 5.0 out of 5
    Great customer service
    by ASIA42488 from DealerRater.com
    January 12, 2019

    Paul worked with us to secure an affordable deal, with my not so perfect credit. He helped us secure a god finance deal. Thanks Pual!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're glad to hear Paul was able to find a good fit with a new vehicle and financing. We work diligently to find the right rate so our customers can ...drive off the lot happy and satisfied. Thank you for the positive review!

    Worked with:
    Joe Genna

    (4.7) 71 reviews
    Paul Beckett

    Sales

    (5.0) 17 reviews
  • 5.0 out of 5
    Great service.
    by SHAYSHAY36 from DealerRater.com
    January 12, 2019

    Very good overall experience. I have been doing business with Castle Buick GMC for many years and I have never been disappointed. Have recommended Castle... to family and friends.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your loyalty and confidence in our dealership and vehicles. Our goal is to take care of our customers and to provide the best in servic...e possible. Thank you for your positive review and we look forward to your continued business.

    Worked with:
    Corey Owens

    General Sales Manager

    (4.8) 45 reviews
    Lou Mathews

    Sales

    (4.7) 32 reviews
View More Reviews