New 877-883-2308
Used 866-615-7381 Email Dealer
Service 877-739-6961

Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.6
Average based on 71 reviews.
  • Great Service! RT is the best!

    I always have a great experience when I take my car in for service at Castle Buick. RT is a wonderful service advisor. He's always polite, knowled...

    Dealer Response

    Hi Kelly, thank you for the compliments about LT and our service department! We are very happy to hear that you love the free oil changes and car ...


    Show Full Review

    I always have a great experience when I take my car in for service at Castle Buick. RT is a wonderful service advisor. He's always polite, knowledgeable, experienced and makes sure my car gets the service it needs. The customer waiting area is clean and comfortable. They offer free coffee, donuts and use of their iPads. I also love the free oil change and car wash! Thank you!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Kelly, thank you for the compliments about LT and our service department! We are very happy to hear that you love the free oil changes and car washes for life program. Thanks again for choosing Castle!


    Hide Full Review
  • Great service

    I bought 3 years ago a used Infiniti g37 ,I forgot to write a review , I still believe that they are one of the best in their field a good custo...

    Dealer Response

    Hi Ahmad, thank you for the kind review of our store! We are so happy that your experience was so positive that you recommend us to your family & ...


    Show Full Review

    I bought 3 years ago a used Infiniti g37 ,I forgot to write a review , I still believe that they are one of the best in their field a good customer service and they provided me with carfax and free oil change and the best of all it was good extended warranty , I always recommend this dealer to my family and my friends. Thanks again guys

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Ahmad, thank you for the kind review of our store! We are so happy that your experience was so positive that you recommend us to your family & friends. Thanks again for choosing Castle!


    Hide Full Review
  • Car purchase

    i like being able to look for cars on the internet . You can see what there is in stock before going to dealership. So the idea of knowing what th...

    Dealer Response

    Hi, thank you for the kind words about our store. We strive to be transparent & upfront about everything so we are happy to hear that all of our s...


    Show Full Review

    i like being able to look for cars on the internet . You can see what there is in stock before going to dealership. So the idea of knowing what the price will be and looking at that car. This dealership had a very pleasant salesman and staff they were all easy to deal with.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi, thank you for the kind words about our store. We strive to be transparent & upfront about everything so we are happy to hear that all of our staff was easy to deal with. We hope you enjoy your new car & want to thank you again for choosing Castle!


    Hide Full Review
  • I'll be back

    Friendly, informed staff, from porters, to Ms. Roman (Sales), to Mr. Genna (management). It was worth the travel time.

    Dealer Response

    Hi Joe, thank you for the compliments about our staff & dealership! We are happy to hear it was worth the time for you to stop into our store. Tha...


    Show Full Review

    Friendly, informed staff, from porters, to Ms. Roman (Sales), to Mr. Genna (management). It was worth the travel time.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Joe, thank you for the compliments about our staff & dealership! We are happy to hear it was worth the time for you to stop into our store. Thanks again for choosing Castle!


    Hide Full Review
  • Great Service

    I was taken care of fast and with a polite manner. I couldn't ask for better service.

    Dealer Response

    Hi Vivian, thank you for the 5 star review! We are glad to hear that you were taken care of in a fast & polite manner. We strive to deliver great ...


    Show Full Review

    I was taken care of fast and with a polite manner. I couldn't ask for better service.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Vivian, thank you for the 5 star review! We are glad to hear that you were taken care of in a fast & polite manner. We strive to deliver great service each & every time you visit. Thanks again for choosing Castle!


    Hide Full Review
  • Free oil change and car wash - love this place!

    Bought my car here and have no regrets. The car has been running great for years now. If i ever win the lotto I will definitely buy a Buick!!

    Dealer Response

    Hi Robert, thank you for the compliments about our dealership! We are happy to hear that we are your first choice for a new car when the time come...


    Show Full Review

    Bought my car here and have no regrets. The car has been running great for years now. If i ever win the lotto I will definitely buy a Buick!!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Robert, thank you for the compliments about our dealership! We are happy to hear that we are your first choice for a new car when the time comes. Thanks again for choosing Castle!


    Hide Full Review
  • Service Experience at Castle GMC

    Once again, Joe Genna and his crew at Castle went above and beyond to make my maintenance appointment a great experience. Oil change, tire rotatio...

    Dealer Response

    Hi WDH, thank you for taking the time to leave us such great compliments about Joe Genna & our dealership staff! We are very happy to hear that ev...


    Show Full Review

    Once again, Joe Genna and his crew at Castle went above and beyond to make my maintenance appointment a great experience. Oil change, tire rotation and complimentary car wash. When they discovered an additional problem with my car, they were quick to offer me a loaner for a few hours while they solved the situation. Flawless work and follow up by the maintenance people who performed the work. I've purchased two cars in a year, and have been greatly appreciative of Joe and his people. Everyone says hello to you, and seem to mean it - what a novel idea for a sales/service company.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi WDH, thank you for taking the time to leave us such great compliments about Joe Genna & our dealership staff! We are very happy to hear that everyone was friendly & delivered an exceptional experience for you in our store. Thank you again for choosing Castle!


    Hide Full Review
  • Service at Castle Buick

    AJ Jurado is the Service Advisor that helped me. He was courteous, considerate, and very helpful. I came in for an oil change and basic check up. ...

    Dealer Response

    Hi Mary, thank you for the kind words about AJ & our service department. We are very happy to hear that they helped you save money and provided yo...


    Show Full Review

    AJ Jurado is the Service Advisor that helped me. He was courteous, considerate, and very helpful. I came in for an oil change and basic check up. I also had a tire that had a slow leak. He had the technician find it and plug it . This saved me an extra cost that I was fearing would mean a new tire. They reassured me that my tires were in good condition and would not need replacement for quite a while. Although I purchased my car at a different dealership, I didn't know about Castle at the time, I would definitely come to Castle when it's time to buy again.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Mary, thank you for the kind words about AJ & our service department. We are very happy to hear that they helped you save money and provided you with great service. We greatly appreciate your recommendation of our dealership!


    Hide Full Review
  • Purchasing Vehicle

    I enjoyed working with Tom Riggos. I told him what kind of vehicle I was looking for and he found the exact color I wanted. He was very accommodat...

    Dealer Response

    Hi Tonia, thank you for the compliments about Tom & our dealership! We are very happy to hear that Tom took good care of you and helped you find t...


    Show Full Review

    I enjoyed working with Tom Riggos. I told him what kind of vehicle I was looking for and he found the exact color I wanted. He was very accommodating to me. He came in on his off day to ensure everything was the way I expected. I would recommend Castle Buick GMC to all my friends and family.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Tonia, thank you for the compliments about Tom & our dealership! We are very happy to hear that Tom took good care of you and helped you find the vehicle you were looking for. Thank you for the personal recommendation & for choosing Castle!


    Hide Full Review
  • Love, love, love my new Encore!

    I had never leased a car before, nor indeed bought anything but a used car before. But after a year of sharing our one family car with my son (and...

    Dealer Response

    Hi Meg, we are so happy that Maricruz could help you find the car you were looking for and guide you through the buying process. We greatly apprec...


    Show Full Review

    I had never leased a car before, nor indeed bought anything but a used car before. But after a year of sharing our one family car with my son (and walking many more miles and taking many more buses and cabs than I ever wanted to), I started looking. Spent 3 months visiting car dealerships that made my skin crawl. Ugh. Ugh. Ugh. How can these people stand themselves? Then I walked into the Castle Buick dealership a mile and a half from my home and met the gentle, calm, truthful Maricruz Roman. Why did I never ask for a female car salesperson before? My daughter watched Cartoon Network and ate snacks in Castle's kids' room while I did the paperwork with Maricruz and was out of there in a couple of hours with a great lease deal. No surprises or tricks. She even drove the Buick home to my house for me so I get our family car back home. Wah hoo! I love my little SUV. Maricruz invited me to come back to ask her questions about the features and technology, and I plan to do this, since she is a completely normal person and doesn't freak me out the way car salesmen do. And hey, it's closer than the neighborhood grocery store.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Meg, we are so happy that Maricruz could help you find the car you were looking for and guide you through the buying process. We greatly appreciate you taking the time to leave us compliments about Maricruz and are glad she went out of her way to ensure your satisfaction. Thank you again for choosing Castle & we hope you enjoy your new SUV!


    Hide Full Review