Reviews
Great job!
Matt is the best! Eric is great also!!! Thank you guys!!! I will be back for the next one! Truly love my new Tahoe! Thanks again
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Sincerely, The New Smyrna Chevrolet Team
Just cancelled my truck purchase due to bait and switch
I just cancelled the purchase of a new truck after getting a call from the sales person telling me that he wrote up the wrong VIN number and my truck will cost $2000 more. I asked them to give me the truck we looked at and discussed in detail for the agreed upon price and they refused. Not very honorable to deal with and I will NOT return.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
We appreciate you bringing this to our attention. Please contact us directly as soon as possible so that we can discuss what happened and come to a resolution together. Thank you, and we look forward to hearing from you soon. Sincerely, The New Smyrna Chevrolet Team
Anna S
Just bought a dodge from this dealership Matt was my sells man and he was great he went over and above he rates a+++ for me I would recommend him to my family and friends hi was awesome
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The New Smyrna Chevrolet Team
New cars
Great customer service and were willing to go above and beyond when we ran Into some snags during the buying process. Would recommend to friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, The New Smyrna Chevrolet Team
Awesome
I have used this dealearship several times Matt Schaffer is my go to sales rep customer service is a+++ always on top of things he knows just what I need I traded 2008 Infiniti loved that car for 2016 Cadillac ats love this car he knew just what I need thanks again Matt your service is outstanding !!!!!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The New Smyrna Chevrolet Team
Great place to buy a car
This dealership offered the best price than any other dealer we checked with. The process of buying the car was the best I ever had. I would 100% buy my next car from Matt at New Smyrna Beach Chevrolet.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for this excellent feedback and your very kind recommendation of our dealership. We are happy to hear that the team worked hard enough to make your purchase completely painless. Sincerely, the New Smyrna Chevrolet Team
Super helpful
He saw my interest on a Subaru brz amd since the first day he’s been in touch with me trying to help me to find the best alternatives for me and always super honest. Great job Jean
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Adriel, thank you for the feedback! We are happy to hear about your positive experience at New Smyrna Chevrolet, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, the New Smyrna Chevrolet Team
Terrible Experience
I had an absolutely terrible experience buying a car here Bought a car, signed a contract, and 2 days later they wanted me to sign a new contract which increased my monthly payment. This is clearly a breach of contract. When I spoke with the sales manager regarding this matter, he was the most condescending person I have ever dealt with. I have never been treated like that by anyone. I will be contacting the majority owner of this dealership, who owns multiple dealerships around the country, Mr. T as well as the minority owner Mr. H.; in addition to contacting BBB. I expect this matter to be taken care of, and if not, my next contact will be with a lawyer. For your own financial safety, stay clear of this joke of a dealership, and their unprofessionalism!!!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Justin, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we're ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The New Smyrna Chevrolet Team
Great Experience
This dealership went above and beyond to ensure i was able to purchase a vehicle. In addition, any questions or concerns I had was handled directly and efficiently by the Sales Manager.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Justin, thanks for this marvelous review and congratulations on your new vehicle! We are so pleased that we were able to provide you with such exceptional service. Enjoy your new car! Sincerely, the New Smyrna Chevrolet Team
Rick Guilbeaux
You fixed the problem that another dealership had looked at 2 times. Your Tec. knew what the problem was right away. I still have reservations over my buying experience though.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The New Smyrna Chevrolet Team