Reviews
If dishonesty was a dirty toilet this place would be a
If dishonesty was a dirty toilet this place would be a gas station restroom. They don't deserve one star, they are absolute xxxxxxxx.
If dishonesty was a dirty toilet this place would be a
If dishonesty was a dirty toilet this place would be a gas station restroom. They don't deserve one star, they are absolute xxxxxxxx.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Devon was really helpful and very informative during my
Devon was really helpful and very informative during my vehicle service. I am very pleased with the fast turnaround. Thank you so much!
Devon was really helpful and very informative during my
Devon was really helpful and very informative during my vehicle service. I am very pleased with the fast turnaround. Thank you so much!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Mr.Q was great helped me get the car I wanted for a great
Mr.Q was great helped me get the car I wanted for a great price
Mr.Q was great helped me get the car I wanted for a great
Mr.Q was great helped me get the car I wanted for a great price
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your feedback on your recent visit to Findlay Honda Henderson. It's great to hear that we were able to assist you and that you had such a positive experience.
This is a follow up to my review last month.
This is a follow up to my review last month. Service manager called me to see what happened. I explained my review and told him I was also experiencing several issues I did not have prior to service there. He said he would take care of it and send me a check for the 50 dollars I was overcharge. Agreement was since he was off the next day, as soon as we got off the phone he would to text me his contact info, he had called from the main honda line so I did not have his number. I was to text back what time would be there. Several days later he texted me and ask what happened. I said you never texted me your contact info, I did not even know his name. He turned it around on me and said he was sorry I misunderstood. That is not what happened but even if it did, trying to blame the customer you already screwed over is not the correct response from a "manager". Anyway, I told him I would get back to him when I could bring the car in but mail me my $50 dollar check. I finally got it 9 days later, 20 miles to go 9 days. I replaced the missing parts myself. Made an appointment next week at Honda west. This dealer use to have good service but now the techs and manger are both a disappointment to say the least. They only contact you when you leave bad reviews. BTW I bought this car here so I know what I am talking about. I will take my business elsewhere.
This is a follow up to my review last month.
This is a follow up to my review last month. Service manager called me to see what happened. I explained my review and told him I was also experiencing several issues I did not have prior to service there. He said he would take care of it and send me a check for the 50 dollars I was overcharge. Agreement was since he was off the next day, as soon as we got off the phone he would to text me his contact info, he had called from the main honda line so I did not have his number. I was to text back what time would be there. Several days later he texted me and ask what happened. I said you never texted me your contact info, I did not even know his name. He turned it around on me and said he was sorry I misunderstood. That is not what happened but even if it did, trying to blame the customer you already screwed over is not the correct response from a "manager". Anyway, I told him I would get back to him when I could bring the car in but mail me my $50 dollar check. I finally got it 9 days later, 20 miles to go 9 days. I replaced the missing parts myself. Made an appointment next week at Honda west. This dealer use to have good service but now the techs and manger are both a disappointment to say the least. They only contact you when you leave bad reviews. BTW I bought this car here so I know what I am talking about. I will take my business elsewhere.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Been leasing my last three vehicles from this dealership
Been leasing my last three vehicles from this dealership and the last vehicle I purchased was in June which was the new Prologue. Every single time my experience was stellar and smooth! Everyone was very nice and easy to work with. I worked with Q and he has been the best! He made the experience as easy as it gets and got me exactly what I wanted. I would definitely recommend him 10/10! Thank you.
Been leasing my last three vehicles from this dealership
Been leasing my last three vehicles from this dealership and the last vehicle I purchased was in June which was the new Prologue. Every single time my experience was stellar and smooth! Everyone was very nice and easy to work with. I worked with Q and he has been the best! He made the experience as easy as it gets and got me exactly what I wanted. I would definitely recommend him 10/10! Thank you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
From start to finish I had the best experience at this
From start to finish I had the best experience at this dealer. First Renee Clemente was my salesperson and he was so professional and kind. He made sure to go above and beyond to make me happy. Secondly, Kaseem Harris was so patient and professional he helped make my car look perfect. I had the best experience getting my Honda Accord Sport thanks to all these people and especially Mr. Q Askari! He was not only professional and knowledgeable, but also so funny and incredibly accommodating. He made the entire process smooth, stress-free, and actually enjoyable. He truly went above and beyond to make sure I got exactly what I wanted. If you’re looking for someone who genuinely cares and makes the experience memorable, he’s your guy! Highly recommend! I am so happy 10/10 stars for this dealer!
From start to finish I had the best experience at this
From start to finish I had the best experience at this dealer. First Renee Clemente was my salesperson and he was so professional and kind. He made sure to go above and beyond to make me happy. Secondly, Kaseem Harris was so patient and professional he helped make my car look perfect. I had the best experience getting my Honda Accord Sport thanks to all these people and especially Mr. Q Askari! He was not only professional and knowledgeable, but also so funny and incredibly accommodating. He made the entire process smooth, stress-free, and actually enjoyable. He truly went above and beyond to make sure I got exactly what I wanted. If you’re looking for someone who genuinely cares and makes the experience memorable, he’s your guy! Highly recommend! I am so happy 10/10 stars for this dealer!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
Probably my worst experience buying a vehicle.
Probably my worst experience buying a vehicle. Everyone was friendly but not as professional. I was asked what was I there if was not going to buy a car that day, but did end up purchasing a vehicle after 6 hours of being there. Giving 2 start because they did help me with my trade in and helped with the repairs after purchase. Ended up purchasing a vehicle that I didn't go see. When as questions about the numbers just told me that it was the number I wanted anyways so what is it. Very pushy with the warranty and just wanted to run credit I feel. Unprofessional when signing, he was on his phone most of the time and when asked about the pricing for warranty he just flipped the paper. Asked who financed me and couldn't give me and answer. Been 3 weeks and still don't who finance me. The only positive about this was the service manager. He was able to repair the damage the car had that was agreed on upon purchasing. Will definitely not be buying another vehicle at this dealership again the only reason I will go back is for service for the next 2 years because it was supposedly "included" with the vehicle but actually charged.
Probably my worst experience buying a vehicle.
Probably my worst experience buying a vehicle. Everyone was friendly but not as professional. I was asked what was I there if was not going to buy a car that day, but did end up purchasing a vehicle after 6 hours of being there. Giving 2 start because they did help me with my trade in and helped with the repairs after purchase. Ended up purchasing a vehicle that I didn't go see. When as questions about the numbers just told me that it was the number I wanted anyways so what is it. Very pushy with the warranty and just wanted to run credit I feel. Unprofessional when signing, he was on his phone most of the time and when asked about the pricing for warranty he just flipped the paper. Asked who financed me and couldn't give me and answer. Been 3 weeks and still don't who finance me. The only positive about this was the service manager. He was able to repair the damage the car had that was agreed on upon purchasing. Will definitely not be buying another vehicle at this dealership again the only reason I will go back is for service for the next 2 years because it was supposedly "included" with the vehicle but actually charged.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.
On July 2, 2025, I visited Findlay Honda of Las Vegas for
On July 2, 2025, I visited Findlay Honda of Las Vegas for an oil change while in town for an extended trip. My service advisor, Fernando, was courteous, professional, and addressed my concerns thoroughly — which I appreciated. However, the individual who drove my vehicle was anything but professional. I personally watched as he jumped into my car and sped off at an excessive rate. He drove to a distant area of the lot, rolling the windows up while still moving, and — without coming to a complete stop — shifted abruptly from reverse into drive. Realizing I was a wait customer, he then floored the accelerator around the corner and came to a sudden, jarring stop in the other parking section. This kind of reckless behavior is completely unacceptable. The individual's short-sleeve polo shirt contained no Honda branding - no one provided the employee's name. With two Hondas, a Porsche, and a Lexus in our household, this is the first time we’ve ever felt compelled to write a negative review for a dealership. Due to this experience, I will not return to Findlay Honda on future visits to Las Vegas.
On July 2, 2025, I visited Findlay Honda of Las Vegas for
On July 2, 2025, I visited Findlay Honda of Las Vegas for an oil change while in town for an extended trip. My service advisor, Fernando, was courteous, professional, and addressed my concerns thoroughly — which I appreciated. However, the individual who drove my vehicle was anything but professional. I personally watched as he jumped into my car and sped off at an excessive rate. He drove to a distant area of the lot, rolling the windows up while still moving, and — without coming to a complete stop — shifted abruptly from reverse into drive. Realizing I was a wait customer, he then floored the accelerator around the corner and came to a sudden, jarring stop in the other parking section. This kind of reckless behavior is completely unacceptable. The individual's short-sleeve polo shirt contained no Honda branding - no one provided the employee's name. With two Hondas, a Porsche, and a Lexus in our household, this is the first time we’ve ever felt compelled to write a negative review for a dealership. Due to this experience, I will not return to Findlay Honda on future visits to Las Vegas.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Rob, providing a positive experience is our top priority, and we apologize that we fell short here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.
Darnel did an amazing job assisting me with my lease.
Darnel did an amazing job assisting me with my lease. I definitely am going to recommend my family and friends to go to him for any car purchases. He is very detailed and took the time to explain my options to me.
Darnel did an amazing job assisting me with my lease.
Darnel did an amazing job assisting me with my lease. I definitely am going to recommend my family and friends to go to him for any car purchases. He is very detailed and took the time to explain my options to me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.
Andrew Tolentino did an excellant job.
Andrew Tolentino did an excellant job. He is a keeper pay him well and keep him he is very good.
Andrew Tolentino did an excellant job.
Andrew Tolentino did an excellant job. He is a keeper pay him well and keep him he is very good.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.