Reviews
The staff was friendly, though a bit pushy. The advertised car was not yet available and wouldn't be for another week. Since we needed to buy a vehicle before leaving for our vacation, this timeframe did not work for us.
The staff was friendly, though a bit pushy. The advertised car was not yet available and wouldn't be for another week. Since we needed to buy a vehicle before leaving for our vacation, this timeframe did not work for us.
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- Overall experience
- 3.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
We'd like the opportunity to discuss this with you. Please reach out to us at (800) 249-9504 at your earliest convenience to discuss how we can turn your experience into a positive one.
Friendly fast efficient the lease process was very easy and they made me a great deal.. my repairs on my trade in lease were erased from my responsibility
Friendly fast efficient the lease process was very easy and they made me a great deal.. my repairs on my trade in lease were erased from my responsibility
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your positive review! We strive to provide excellent service for our customers. We appreciate your business and hope to see you again soon!
Salesman Isaac Gil very knowledgeable, patient friendly, helpful , he should definitely deserve more than 10 Rating,I am almost every 2-3 years ,this time making me feel very comfortable
Salesman Isaac Gil very knowledgeable, patient friendly, helpful , he should definitely deserve more than 10 Rating,I am almost every 2-3 years ,this time making me feel very comfortable
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate your kind words and are grateful for your business. Looking forward to assisting you again in the future!
We had just left a Toyota dealership and I was already dreading coming here based off that experience alone. I?ve never been able to recall feeling at ease in any car buying experience? until we met Marcus. You know when you can already feel the pressure, slight aggression and desperation to make a sale from a salesperson from the first hello? Marcus was the opposite. The most stress I felt was when my husband was explaining things to me and negotiating lol and I think Marcus could tell because he always offered to explain everything further for me that really helped me understand everything. Usually, I?d be the invisible wife on the sidelines, but Marcus really made me feel included in the decision making. And the manager Wei was very direct, but so funny! He actually sold me a car years ago and I remembered him! Great team and experience overall and can?t recommend enough! Lesson learned: only lease/purchase vehicles from a Jabbawockee (he used to dance with them for context lol). Will be referring all my friends and family to you guys for sure!
We had just left a Toyota dealership and I was already dreading coming here based off that experience alone. I?ve never been able to recall feeling at ease in any car buying experience? until we met Marcus. You know when you can already feel the pressure, slight aggression and desperation to make a sale from a salesperson from the first hello? Marcus was the opposite. The most stress I felt was when my husband was explaining things to me and negotiating lol and I think Marcus could tell because he always offered to explain everything further for me that really helped me understand everything. Usually, I?d be the invisible wife on the sidelines, but Marcus really made me feel included in the decision making. And the manager Wei was very direct, but so funny! He actually sold me a car years ago and I remembered him! Great team and experience overall and can?t recommend enough! Lesson learned: only lease/purchase vehicles from a Jabbawockee (he used to dance with them for context lol). Will be referring all my friends and family to you guys for sure!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
recently purchased a Honda and I couldn?t be happier with both the vehicle and the buying experience. From start to finish, Marcus and Javier made the process smooth, professional, and stress-free.
recently purchased a Honda and I couldn?t be happier with both the vehicle and the buying experience. From start to finish, Marcus and Javier made the process smooth, professional, and stress-free.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the positive review! We’re proud to have earned your satisfaction and hope to see you back soon.
My 2013 Toyota Tacoma was approaching 150,000 miles, and I was ready for a new vehicle. I used AI to help me learn; very helpful ! I initially was interested in an SUV like the RAV4, but after test driving, it wasn't for me. I was used to my Tacoma and I cut my favorites to a Tacoma or a Honda Ridgeline truck. I made an appointment at Honda West, and Marcus was assigned to me. He was able to compare detailed issues related to my two final choices. He not only knows his own products, he certainly genuinely knows about the competition. He was also very patient with me as I was weighing trading in my 2013 Tacoma, or selling it to CarMax. Marcus gave me 'offer' numbers ($) for each possibility, helping me with my final decision. I was very pleased with the other Honda West employees with whom I worked. Very friendly and competent and helpful.
My 2013 Toyota Tacoma was approaching 150,000 miles, and I was ready for a new vehicle. I used AI to help me learn; very helpful ! I initially was interested in an SUV like the RAV4, but after test driving, it wasn't for me. I was used to my Tacoma and I cut my favorites to a Tacoma or a Honda Ridgeline truck. I made an appointment at Honda West, and Marcus was assigned to me. He was able to compare detailed issues related to my two final choices. He not only knows his own products, he certainly genuinely knows about the competition. He was also very patient with me as I was weighing trading in my 2013 Tacoma, or selling it to CarMax. Marcus gave me 'offer' numbers ($) for each possibility, helping me with my final decision. I was very pleased with the other Honda West employees with whom I worked. Very friendly and competent and helpful.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Your satisfaction is our priority, and we’re so glad to hear we delivered. Thanks for sharing your experience with us!
This is my second vehicle purchase with Marcus. He is amazing, goes above and beyond. Truly an asset to the industry. He makes you feel like family. He makes the entire process quick and easy.
This is my second vehicle purchase with Marcus. He is amazing, goes above and beyond. Truly an asset to the industry. He makes you feel like family. He makes the entire process quick and easy.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Your satisfaction is our priority, and we’re so glad to hear we delivered. Thanks for sharing your experience with us!
Marcus, The break dancer, just sold me my used 2019 , the car is spectacular. Marcus is not like any other sales man, he goes the distance and makes sure you’re driving off with a smile 😊. Thank you again Honda West!
Marcus, The break dancer, just sold me my used 2019 , the car is spectacular. Marcus is not like any other sales man, he goes the distance and makes sure you’re driving off with a smile 😊. Thank you again Honda West!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Your satisfaction is our priority, and we’re so glad to hear we delivered. Thanks for sharing your experience with us!
Great interaction with the salesman and we got a great deal on a new vehicle! Payed attention to our needs and offered us the best choice.
Great interaction with the salesman and we got a great deal on a new vehicle! Payed attention to our needs and offered us the best choice.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We’re delighted to know you had a great experience with us. Thank you for your support and trust!
Amazing .. what an experience this sales person was very decent and very normal not pushing just dealing with a customer the way it should b I?m Glad I have him .. thank u
Amazing .. what an experience this sales person was very decent and very normal not pushing just dealing with a customer the way it should b I?m Glad I have him .. thank u
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the positive review! We’re proud to have earned your satisfaction and hope to see you back soon.