Reviews
I had a wonderful experience with Honda West. My salesperson Kenny W met my needs without the run around.
I had a wonderful experience with Honda West. My salesperson Kenny W met my needs without the run around.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind words. We're glad Kenny took good care of you and made the process straightforward.
Shianne is a wonderful salesperson. Kind, professional, intuitive. She represents Honda very well. She was a pleasure to work with. Ed was efficient and informative.
Shianne is a wonderful salesperson. Kind, professional, intuitive. She represents Honda very well. She was a pleasure to work with. Ed was efficient and informative.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
It's great to hear the whole experience came together so well for you, from start to finish. We'll be sure to pass your kind words along to the team.
I bought a 2026 Honda Accord SE two weeks ago. The car turned out to not to my wife’s liking. Danielle and Shianne put me into a 2025 CRV-L. My wife loves it. They worked the deal so it was not much extra cost. Shianne is an excellent sales person and I enjoyed our banter. Thanks to them both!
I bought a 2026 Honda Accord SE two weeks ago. The car turned out to not to my wife’s liking. Danielle and Shianne put me into a 2025 CRV-L. My wife loves it. They worked the deal so it was not much extra cost. Shianne is an excellent sales person and I enjoyed our banter. Thanks to them both!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
It's great to hear that Danielle and Shianne were able to find the right fit for you and your wife. We'll be sure to pass along your kind words to them both.
Had an excellant experience leasing a new car here. Francisco Alvarez, the sales consutant was fantastic to work with. The entire process was smooth and transparent. Highly recommend this dealership.
Had an excellant experience leasing a new car here. Francisco Alvarez, the sales consutant was fantastic to work with. The entire process was smooth and transparent. Highly recommend this dealership.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind words and recommendation. We're glad Francisco and the team made the process a smooth one.
The staff was friendly, helpful, efficient, knowledgeable, especially my sales agent, Randy Patterson, financial agent, Wei Zhang and front desk, Caden. Overall a great experience
The staff was friendly, helpful, efficient, knowledgeable, especially my sales agent, Randy Patterson, financial agent, Wei Zhang and front desk, Caden. Overall a great experience
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the kind words about Randy, Wei, and Caden. We're glad the team made your visit a great one and hope to see you again at Honda West.
Went in looking to trade in my lease for another car. Francisco Alvarez helped us get a new CRV hybrid for the price I was looking for. He was not pushy or over selling like other salesman do. He was honest and straight to the point. Would definitely buy another car from him!
Went in looking to trade in my lease for another car. Francisco Alvarez helped us get a new CRV hybrid for the price I was looking for. He was not pushy or over selling like other salesman do. He was honest and straight to the point. Would definitely buy another car from him!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Francisco sounds like exactly the kind of consultant we want representing Honda West, and we appreciate you taking the time to share this. We hope to see you again when you're ready for your next vehicle.
Kristine was an awesome sales person who listened to my input and exceeded my expectations by providing me with options, test drives, and a super deal to enable me to lease the car of my dreams - a Pacific Blue 2026 Honda Prologue - thank you!
Kristine was an awesome sales person who listened to my input and exceeded my expectations by providing me with options, test drives, and a super deal to enable me to lease the car of my dreams - a Pacific Blue 2026 Honda Prologue - thank you!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Kristine is a great example of what we strive for, and we're glad the experience reflected that. Enjoy the new Honda!
This is my dealership since I moved to Vegas. Outstanding Sales department. We just purchased our 4th car from Kenny aka The Dream, Always an experience with the team there because you feel like family. Jimmy the financial guy and the other staff was professional. Great job on replacing my wife's car that was unfortunately totaled. Looking forward to bringing the cars in for Service. The service department also the best in Vegas.
This is my dealership since I moved to Vegas. Outstanding Sales department. We just purchased our 4th car from Kenny aka The Dream, Always an experience with the team there because you feel like family. Jimmy the financial guy and the other staff was professional. Great job on replacing my wife's car that was unfortunately totaled. Looking forward to bringing the cars in for Service. The service department also the best in Vegas.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Four cars and counting, that kind of loyalty means a great deal to us, and we're glad Kenny, Jimmy, and the rest of the team have made you feel at home each time. We look forward to taking care of you in service and whenever you're ready for the next one.
The staff was friendly, though a bit pushy. The advertised car was not yet available and wouldn't be for another week. Since we needed to buy a vehicle before leaving for our vacation, this timeframe did not work for us.
The staff was friendly, though a bit pushy. The advertised car was not yet available and wouldn't be for another week. Since we needed to buy a vehicle before leaving for our vacation, this timeframe did not work for us.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 3.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
We'd like the opportunity to discuss this with you. Please reach out to us at (800) 249-9504 at your earliest convenience to discuss how we can turn your experience into a positive one.
Dealing with Honda West was the easiest, most straightforward, and no-gimmicks experience I have ever had in buying a new vehicle. I am a business owner (President and CEO, PowerPolymer Solutions, LLC) and work a ton of hours; I don’t have time to deal with trying to uncover hidden dealer fees and add-ons, misdirections, or inconsistencies that we all fear when thinking about the buying-a-new-car experience. I began my discussions with Honda West’s sales team entirely online (Mirna was absolutely phenomenal, punctual, and always very thorough and detail-oriented) and then via texting. Their online sales team is also available after normal business hours. I then finished my discussions with Jilmar (who was equally incredible to work with, professional, and extremely quick to respond) with a couple of easy phone calls and texting to tidy things up, and I was literally done. At the end of this hassle-free experience, I got an incredible deal, experienced no stress, and didn’t miss a beat with my business as I was able to continue working my hours while I simply sent / replied to texts to/ from Mirna or Jilmar at my convenience. When I finally went in to complete my purchase in-person, their finance team (Bolun) was equally kind, affable, professional, and easy to work with. The financial figures were exactly as I had agreed with the sales team (Mirna and Jilmar); Bolun had the paperwork ready to sign; and after I did my walk-around the vehicle to check everything out, I was driving off with my brand new Honda Civic Sport Hybrid Sedan (at 50 mph and 200 horsepower).
Dealing with Honda West was the easiest, most straightforward, and no-gimmicks experience I have ever had in buying a new vehicle. I am a business owner (President and CEO, PowerPolymer Solutions, LLC) and work a ton of hours; I don’t have time to deal with trying to uncover hidden dealer fees and add-ons, misdirections, or inconsistencies that we all fear when thinking about the buying-a-new-car experience. I began my discussions with Honda West’s sales team entirely online (Mirna was absolutely phenomenal, punctual, and always very thorough and detail-oriented) and then via texting. Their online sales team is also available after normal business hours. I then finished my discussions with Jilmar (who was equally incredible to work with, professional, and extremely quick to respond) with a couple of easy phone calls and texting to tidy things up, and I was literally done. At the end of this hassle-free experience, I got an incredible deal, experienced no stress, and didn’t miss a beat with my business as I was able to continue working my hours while I simply sent / replied to texts to/ from Mirna or Jilmar at my convenience. When I finally went in to complete my purchase in-person, their finance team (Bolun) was equally kind, affable, professional, and easy to work with. The financial figures were exactly as I had agreed with the sales team (Mirna and Jilmar); Bolun had the paperwork ready to sign; and after I did my walk-around the vehicle to check everything out, I was driving off with my brand new Honda Civic Sport Hybrid Sedan (at 50 mph and 200 horsepower).
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Tom! We're glad our team could provide such a seamless experience that worked with your busy schedule. We appreciate you choosing Honda West and taking the time to share your experience.