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Do not recommend
I sold a car to Honda West 3 months ago and have still not received payment. I was told 2-3 weeks for title to clear and then I could pick up a check. Dealer has blamed Hyundai for not releasing title and covid delays, but 3 months is just ridiculous. It has also been over 3 weeks since I've received any communication from the dealership. Would not recommend doing business here.
Robert, we strive for 100% satisfaction, and we regret to find out that this was not the case. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (800) 249-9504.
Karla is very helpful and knowledgeable, it was good to have service rep. like her. Thank you.
Excellent work all way round communication top notch!!
In the beginning everything was well showing me different types of cars I was already preapproved with my own bank. The car had squeaky brakes and car felt jerky right away I drove it for a week until I took it to the dealer the first response was well that?s what happens when you buy used cars which wasn?t answer that I was expecting, finally talk to the manager Brian which reassured me that he would personally look at the car drive it around he did say that they replace the brake pads still waiting on the receipt of the work that was completed. This wasn?t the first Honda I have purchased here so I?m very familiar with them, thanks Brian for addressing my concerns.
Hi Maria V thank you for taking the time to leave us your honest feedback. Thank you for leaving feedback. Please reach out to us at (800) 249-9504 so we may identify ways to improve your experience.
Always have had the BEST experience at Honda West! CJ is an EXCEPTIONAL employee, I wouldn?t recommend another dealership and will always purchase my vehicles from Honda West (Sahara) Las Vegas
Kimberly Brady, we're glad you had such a wonderful experience with us! We do hope we can be of assistance in the future. Take care!
Davad was great ! From the beginning he knew our expectations and knew exactly what we wanted ! He went above and beyond for us. He made sure we left happy with the vehicle we choose and a great payment price !
Indira Mejia, we are so happy to read such a great review about Honda West! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Amazing place and amazing people. Yosbel helped us with our car purchase and it was a wonderful experience! I love my CRV!
Donnabelle Logan, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!
Service at Honda West Las Vegas NV
Very good overall experience. All work was done in a timely fashion and to my satisfaction.
Hi N/a N/a! We're so happy we were able to help you out! Please let us know if there is anything else we can do for you; we are more than happy to help!
Please check on Karla services she is the best of the best. She treats everyone as family like no other.
Jan Santos, we really appreciate your feedback! Thank you so much again for your feedback! We hope you have a great day!
Always great service. I bought my CRV here in 2017.
Donna Y, we really appreciate your feedback! We look forward to your next visit! Take care!