Reviews
im still waiting for my refund on my account. so i
finance department not up to my standards. still waiting for them to call me back on cancelation of maint. contract its been over 3 months and still waiting for my money to get credited to my account. called twice. and called Honda finical and they have no paperwork yet. called dealer and they tell me person in charge will call me still waiting.
- Customer service 1.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi there, I would like to get some more details about your experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (800) 249-9504. We look forward to hearing from you.
AUTO PURCHASE
GREAT EXPERIENCE WELL TRAINED STAFF WILL DO IT AGAIN
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Mario Vasquez
My sales rep was Sam Song, he was very cutious and helpful. He was very respectful and friendly. My wife and I had a great experience at Honda West.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Mario, thank you so much for your positive comments about Honda West! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Excellent Salesmanship
The Salesman was knowledgeable. The process went smoothly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Barbara, we really appreciate your positive review! We hope to see you soon!
Great Service
Very happy with the service. I
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Honda West
Honda West - Jilmar Sales Agent
I had a great experience buying my first car. Excellent service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Jenica, thank you so much for your positive comments about Honda West! We hope to see you soon!
Car dealer experience
Dealer was extremely understanding and helpful with all my questions and needs for the car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Veronica Villa, we are so happy to read such a great review about Honda West! We hope to see you soon!
Quality experience
I purchased a 2022 Honda Civic EX and couldn't have been happier with the process. Bryan Jimenez, the salesperson, was wonderful to deal with, straightforward and helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate your positive review about your recent experience with us! We hope to see you soon!
CRV EX 2022
Bryan Jimenez at Honda west is the BEST!!!!! I?ll definitely recommend him to everyone!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Leila Nader
I am a loyal Honda buyer and I get my new cars from Honda West. I feel that I get treated like family plus I do not have to negotiate a final price they often make me a deal I can not refuse. I am a happy camper.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Leila Nader, your wonderful feedback and rating mean a lot to us. We hope to be of service to you again in the future. Best wishes, Honda West