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Honda West

(1,302 reviews)
Visit Honda West
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–6:00pm
Tuesday 9:00am–9:00pm 7:30am–6:00pm
Wednesday 9:00am–9:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–6:00pm
Friday 9:00am–9:00pm 7:30am–6:00pm
Saturday 9:00am–9:00pm 8:00am–4:00pm
Sunday Closed Closed
2022 state dealer award
View 8 awards
2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (833) 867-0486 (833) 867-0486
Used (855) 349-9107 (855) 349-9107
Service (833) 867-0293 (833) 867-0293

Reviews

(1,302 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Honda West from DealerRater.

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AMAZING!!!!!!

What an amazing experience! Went to multiple dealerships and was not always treated right. Came to Honda West in Las Vegas, NV and worked with Chris Arrocena who went out of his way to make our car buying experience stress free! If we had a question regarding anything about the car deal and he did not know the answer, he went above and beyond to get the accurate answer. Everyone that we dealt with at Honda West was wonderful. I would deal with Honda West again anytime!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Honda Pilot Purchase

We highly recommend Honda West! Shaun was extremely friendly and accommodating. He spent the time to address our concerns. Gordon was great as well. We are new Honda fans!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Superior Customer Service

I went to so many dealers in town and none of them wanted to help me, that is until i approched a salesman named Shaun Smith at Honda West This young man was very cheerful, patient and most of all respectful. Even though i know i can be difficult, Shaun handled every question with ease and patience. If you want a car, i highly recomend Shaun of Honda West, Thank you Shaun!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Accord Buyer

This dealeship has been absoulutely wonderful. Extremely knowlegeable sales person Carlos Avila . Willing to work around monthly payment which is important since I am on a fixed income. The car has everything and more that I need and my sales person Carlos has taken the time to show me every feature. I highly recommend this dealership and Carlos.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Buying a Car

Carlos, my salesman at the Honda West Dealer really treated me right. He made sure I got a great deal on a new car. He made sure I left the car dealership happy. And I am very happy with my new Honda Civic!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Trudy is Easy to Work With

I have been buying Hondas for at least the last 20 years. Working with Trudy Cabillon was a pleasure. She was very easy to work with and made the buying experience very pleasant, quick and easy. I would definetly do business with her and Honda West again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Customer service experience

We had shopped around for a used Honda Odyssey and deal with many sales person, including in this dealership. This dealership do offer a fair price for the vehicle we are looking for. Our first 2 visits here was not as pleasant as our 3rd. We did not know what "True Price" means to this dealership so we walk out did not purchase the vehicle until our 3rd visit. Trudy graciously explained how True Price works, although we didn't get the price we were hoping for she handled our purchase stress free. It was a great experience with her.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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honda west salesman- carlos avila

We recently purchased a brand new vehicle at Honda west from salesman, Carlos Avila.He came Highly recommended by a co-worker.Carlos Avila was excellent in every aspect of his job.He knew the product and was able to answer each and every question.He was pleasant, friendly,knowledgeable and a pleasure to deal with. We have never had such a great experience and as a result, less than a month later, we are back to buy a second car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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My new Car!

Carlos Avila was very prompt to help. He answered all my questions about the car I was interested, he was very knowlegdable of different cars throughout the lot. Thank you Honda West!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Service from sales associate

I just bought a honda pilot from this dealer and had the nicest experience from a sales associate she was there for us to help on our deal and came through for us she is greatly appreciated by our family and I had a great expierience and hope to do bussiness again in the near future with Trudy Cabillion she is truly an awesome person and if you are looking to buy a new car I highly recommened this dealer and especially this sales associate! awesome team Honda West!! also thanks to everyone that was involved in our buying process it was an honor doing bussiness and thanks for having the car that i love :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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