Sir Walter Chevrolet

4.5 out of 5 4.5
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:30 AM - 6:00 PM

Sir Walter Chevrolet Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since October 2012

A family owned and operated dealership serving the greater Triangle area since 1928. We treat our customers as we would

...

want to be treated. We commit ourselves to a stress-free purchasing process, with upfront pricing and mutual respect!

"Your Hometown Chevy Dealer - Proudly Serving the Triangle Since 1928!"

Service

Tire Rotation

$19.95 and up*

Wheel Balance

$39.95

Oil, Filter Change

$24.95 and up*

Wheel Alignment (AWD)

$49.45 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.5 out of 5 4.5
195 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    September 6, 2019

    Thank you Steven for the wonderful experience in getting me a new car. Sir Chevrolet is the place to go! Make sure to ask for Steven!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our... goals. Let us know if we can assist you again! Best, Matt Birckhead General Manager mbirckhead@sirwalter.com 919-235-3602

  • 5.0 out of 5
    July 24, 2019

    Steven Lancaster was our salesman and mvp of the evening. He made our experience memberable and pleasant. The closing was quick and simple. Let's say Steven... knighted us the Sir Walter way. We highly recommend Sir Walters to anyone in need of a new or certified vehicle. And we recommend Steven Lancaster for you friendly fast efficient salesman. Raquel and Ronnie porter

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Steven was there to pr...ovide you with such exceptional service! Thank you again and congratulations on your new car. Best, Matt Birckhead General Manager mbirckhead@sirwalter.com 919-235-3602

  • March 23, 2016

    Matt and Lamant were fantastic to work with when we came to get a new car. They were both extremely knowledgeable and explained the main differences between... the two models thoroughly and succinctly. I feel like they gave us an extremely fair price and got us in and out as quickly as possible. We LOVE our new suburban and cannot thank Matt and Lamant enough for putting us in the PERFECT car for our growing family!! We will definitely be back to lease more for many, MANY years to come!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for taking the time to write this review, Rach. Congratulations on your new Suburban and if you have any further needs, do not hesit...ate to come back in for a visit! Best, Sir Walter Chevrolet Team

  • 5.0 out of 5
    June 25, 2019

    Found a great price on a new truck and the dealership honored it. Ahmad was easy to deal with and made the process painless. I was very happy with my... experience.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your great review, Bryant! We're glad to have Ahmad on our team and that we could provide you with a positive experience. If you ever ne...ed anything in the future, please don't hesitate to let us know. Take care! Best, Matt Birckhead General Manager mbirckhead@sirwalter.com 919-235-3602

  • 5.0 out of 5
    June 10, 2019

    Abdul was knowledgeable, kind and patient during the entire process.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Tierra, thanks so much for taking the time to share your feedback with us! Abdul is a valuable member of our team and he will be grateful to read the ...nice comments you left him. If there is anything more that we can do please come back and see us again. Take care! Best, Matt Birckhead General Manager mbirckhead@sirwalter.com 919-235-3602

  • 5.0 out of 5
    June 7, 2019

    Had a great experience overall at Sir Walter Chevrolet buying a Silverado. The customer service provided by Hasani Stapleton during the buying process... was exceptional. He was very patient and always responsive to communication via email and phone calls. Would highly recommend him as a sales representative. The only delay at all in the process was the time it took to see a finance representative, but the entire process was otherwise streamlined and pleasant. Would definitely recommend this dealership.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for taking the time to write this review! Hasani is great with people and focuses on what the customers' needs are. He will be pleas...ed to hear about your positive experience. As the paperwork goes, we try our hardest to process it as thoroughly as possible, and we do appreciate your patience. If you have any questions about your new Chevrolet Silverado, please come back in to visit! Best, Matt Birckhead General Manager mbirckhead@sirwalter.com 919-235-3602

  • 1.0 out of 5
    May 15, 2019

    I went to buy a work truck and found the one I wanted that I thought was priced fairly. When I started the paperwork to purchase a $33,000 silverado I... noticed a $500 charge on the paperwork. When I asked what this charge was for I was informed that it was a charge for not making an appointment to meet with a sales person. I told them that this was a deal breaker and I would not pay such a ridiculous charge. They would not budge and I left and will never return. I can't believe they invented such a stupid policy. Read the fine print when buying from this greedy dealership or better yet go somewhere else to buy your car.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 2 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing this review regarding your experience with us. I'd like to discuss this with you further if you could please contact me at your ...earliest convenience. Best, Matt Birckhead General Manager mbirckhead@sirwalter.com 919-235-3602

  • 1.0 out of 5
    April 20, 2019

    Their sales intake process is highly irregular. I went there with my own financing. I knew the price of their car and I needed to get my car appraised.... They refused to appraise my car without having my payoff (not unreasonable but certainly unnecessary), my dl and insurance information, my registration, etc. None of that information is needed to appraise a car and I have no idea why I was asked for it when and deal was not even on the table. They really need to update their practices. Lastly, I can vouch for the irrelevance of the information because several competitors gave me the deal numbers without any of the requested information with the exception of the payoff. Some of them did not even require me to come in to the store.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to leave us this review. We always aim for 100 percent customer satisfaction, and it is apparent we fell short of this ...goal during your most recent visit. We'd like to do whatever it takes to regain your future business. Please contact me at your earliest convenience so that we can work together to resolve this issue. Sincerely, Matt Birckhead General Manager mbirckhead@sirwalter.com 919-235-3602

  • 5.0 out of 5
    April 18, 2019

    Had Steven L. as the salesman who helped me. He was very transparent with everything. I even walked off the lot, researched everything he told me, and... there wasn’t an ounce of being pulled over. Got a car for a great deal off the lot and am very happy with the purchase so far. One thing I’d say is that the sale took a little long (about 2.5hrs from when I walked in the door) but they were thorough with me. I’d certainly recommend this place!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Alixander, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrill...ed to know Steven went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Best, Matt Birckhead General Manager mbirckhead@sirwalter.com 919-235-3602

  • 5.0 out of 5
    April 16, 2019

    Came in to purchase a car kinda on a surprise visit. Worked with DJ and Reggie who were very helpful. Purchase went pretty easily. Thanks.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fan...tastic customer service from DJ and Reggie. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Best, Matt Birckhead General Manager mbirckhead@sirwalter.com 919-235-3602

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