Southern States Mazda

3.0 out of 5 (3.0) 10 reviews

Dealer on Cars.com since February 2018

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Today's Hours

Sales 9:00 AM - 8:00 PM
Service 7:30 AM - 6:00 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 8:00 PM
Sat 9:00 AM - 7:00 PM
Sun Closed
Mon 7:30 AM - 6:00 PM
Tue 7:30 AM - 6:00 PM
Wed 7:30 AM - 6:00 PM
Thu 7:30 AM - 6:00 PM
Fri 7:30 AM - 6:00 PM
Sat 8:00 AM - 5:00 PM
Sun Closed

Reviews

3.0 out of 5 3.0
10 lifetime reviews.
  • 5.0 out of 5
    March 27, 2018

    Amy Langdon provided excellent service on all levels in my leasing a 2017 Mazds 6 . She was attentive to every detail; provided stellar service on all... levels in a personalized manner; and I leased a great vehicle. Amy is well versed in all details and has outstanding people skills. I had gone in to get information for re-leasing in the future, and I re-leased because of the great service and deal for a great car. I have leased with Southern States two times and have received excellent service both times. In addition, I have received excellent service in the Service Department. The Service Manager has consistently provided excellent service and is very considerate and makes sure that all my needs are met in every way every time I take my car in for service. Furthermore, Alex, the General Manager and Chris in Finance made my experience a great one, and I am very appreciative. I would highly recommend Southern States Mazda to others, since I have had and have great service and consideration consistently. Again, Amy's skills, ability to communicate; and her knowledge base make her a great asset to the company.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • 1.0 out of 5
    November 6, 2017

    Never go to this person(Mike Ramaglia) if you visit this place. Bought a car and see a major scratch and asked complimentary, he was so rude.

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    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • 1.0 out of 5
    September 9, 2015

    I had a noise going over bumps since I got the car. I dropped it at the dealer on 6/29/2015 and just picked it up today 9/9/2015. In all the time the ...had the car they finally were able to figure out that the noise was coming from the hood. Great??? They "fixed the hood" meaning they raised it up about 5/8 of an inch in the front so it looks like it is not closed properly. Now, they refuse to realign the hood saying "you wanted us to get the noise out and we did". Now they want to send me to their body shop to pay to get the hood aligned properly. I love the car but won't buy another since the local dealership treated me so shoddily. FAIL!!

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    Not Applicable
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

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Service Reviews

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RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Special Offers

This dealership offers 41 Offers on 3 Models

About Our Dealership

Dealer on Cars.com since February 2018

Come visit us at Southern States Hyundai, your local Raleigh Hyundai dealer. Our staff is ready to help you purchase or lease your next vehicle. When you visit our car dealership in the Raleigh area, expect the superior customer service that you deserve. With years of experience and training the Southern States team will get you into the Hyundai vehicle that is right for you. Southern States Automotive has been in business since 1986. The Southern States team is committed to excellence and making your car-buying experiences a positive one!

"Pleasing You is What We Do!"
Southern States Mazda
2511 Wake Forest Rd Raleigh, NC 27608
New (919) 985-7182
Used (919) 747-4705
Service (919) 825-3873
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