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Southern States Mazda

(486 reviews)
Visit Southern States Mazda
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–3:30pm
Sunday Closed Closed

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New (919) 348-4807 (919) 348-4807
Used (919) 926-7531 (919) 926-7531
Service (919) 899-0803 (919) 899-0803

Inventory

See all 308 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since January 2023.
Come visit us at Southern States Hyundai your local Raleigh Hyundai dealer. Our staff is ready to help you purchase or lease your next vehicle. When you visit our car dealership in the Raleigh area expect the superior customer service that you deserve. With years of experience and training the Southern States team will get you into the Hyundai vehicle that is right for you. Southern States Automotive has been in business since 1986. The Southern States team is committed to excellence and making your car-buying experiences a positive one!
Pleasing You is What We Do!

Service center

Phone number (919) 899-0803

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–3:30pm
Sunday
Closed

Meet our employees

Reviews

(486 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Southern States Mazda from DealerRater.

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Easy to purchase from. Made it easy Great service. So helpful with my questions. Fair price

Easy to purchase from. Made it easy Great service. So helpful with my questions. Fair price

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Knowing that purchasing your new CX-50 felt effortless is rewarding. We’re glad we could assist with your questions and that you found our pricing fair.

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He worked with us and got us a vehicle we loved and close to the right price. Very friendly, not pushy, my type of car salesman

He worked with us and got us a vehicle we loved and close to the right price. Very friendly, not pushy, my type of car salesman

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Your note about our friendly, no-pressure sales style means a lot to our team. We’re pleased we could help you find a used Mazda CX-90 you love at a price close to what you wanted.

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The people made the transaction work efficiently. I have delt with Southern States over the years and found them to be mostly as straight forward as a dealership is known to be. 2 issues: Their web site listed a $1000.00 bonus on the vehicle. The detail not shown indicating that this was NOT available if I took advantage of the zero APR loan. They did compensate another way however. This needs to be stated clearly on their web site. The finance guy needs to tone down the fear mongering of not getting the extended warranty. He made us question the reliability if the vehicle with horror stories of how he personally used the warranty on his own vehicle dozens of times. Maybe I should have bought a Honda or Toyota because they might be more reliable. I know that dealers buy a warranty from a third party and mark it up and sell it to unsuspecting customers, this is commonly known so please stop the pressure tactics.

The people made the transaction work efficiently. I have delt with Southern States over the years and found them to be mostly as straight forward as a dealership is known to be. 2 issues: Their web site listed a $1000.00 bonus on the vehicle. The detail not shown indicating that this was NOT available if I took advantage of the zero APR loan. They did compensate another way however. This needs to be stated clearly on their web site. The finance guy needs to tone down the fear mongering of not getting the extended warranty. He made us question the reliability if the vehicle with horror stories of how he personally used the warranty on his own vehicle dozens of times. Maybe I should have bought a Honda or Toyota because they might be more reliable. I know that dealers buy a warranty from a third party and mark it up and sell it to unsuspecting customers, this is commonly known so please stop the pressure tactics.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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He's excellent Carlos is quick, established, knowledgeable, he communicates everything in a way you can easily understand making him excellent

He's excellent Carlos is quick, established, knowledgeable, he communicates everything in a way you can easily understand making him excellent

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Knowing you found the purchase process quick and clear means a lot to our team. We’re thrilled you’re enjoying your new Mazda3!

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Ben was really helpful and knowledgeable. I am happy with the trade and the car

Ben was really helpful and knowledgeable. I am happy with the trade and the car

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Our team enjoyed assisting you through your Mazda3 purchase. We’re delighted Ben could share his expertise and that you’re happy with both your trade and new Mazda3.

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Ben and the entire sales team provided a seamless sales experience. He was professional and transparent with lease options and special offers on the Mazda 3. The Finance Mgr (Garland) handled the lease transaction professionally and the entire sales team at Southern States Mazda made the delivery process easy

Ben and the entire sales team provided a seamless sales experience. He was professional and transparent with lease options and special offers on the Mazda 3. The Finance Mgr (Garland) handled the lease transaction professionally and the entire sales team at Southern States Mazda made the delivery process easy

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Our sales team enjoyed providing a seamless experience with your Mazda3 purchase. Ben is glad you appreciated his transparent guidance on special offers, and our finance manager is pleased the transaction was straightforward. Thank you for the five-star rating and for choosing our dealership.

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We wanted to get in and out quickly with no hassles . So it went well

We wanted to get in and out quickly with no hassles . So it went well

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re glad your Mazda CX-5 purchase was quick and hassle-free. We appreciate you choosing our dealership.

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They were great! Honest, communicative, thoughtful, kind and very patient The transaction was seamless and easy and the team was accommodating

They were great! Honest, communicative, thoughtful, kind and very patient The transaction was seamless and easy and the team was accommodating

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Knowing that the lease process for your Mazda CX-5 felt effortless and straightforward means a lot to our team. We’re glad our transparent communication and genuine care made your experience comfortable.

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They were very helpful and pleasant people. Also very patient and took time to make sure everything was good.

They were very helpful and pleasant people. Also very patient and took time to make sure everything was good.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Our team enjoyed guiding you through the purchase of your new Mazda CX-30. Knowing you felt supported by our patience and attention to detail means a lot to us.

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The whole experience of buying my CX-5 was relaxed and comfortable. My salesperson, Brandy, was personable and knowledgeable about the vehicle.

The whole experience of buying my CX-5 was relaxed and comfortable. My salesperson, Brandy, was personable and knowledgeable about the vehicle.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re happy the purchase of your Mazda CX-5 felt stress-free and easy. Knowing that Brandy’s friendly approach and expertise enhanced your experience means a lot to our team. Enjoy every mile in your Mazda CX-5.

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