Reviews
Such an easy process.
Such an easy process. James took the time to call me back and gave me very good feedback on the process of selling my car. Plan to use him when we buy a car next summer.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
NO, JUST NO
When I saw the listing for the car it said it said 20,000 miles on it. This was a lie, when I finally traveled 3 hours to get there (I don't live in Mass) the millage was over 40,000. The dealership apologized, but did not offer to reduce the price. I believe this is pretty much shady and possibly a scam since I had multiple phone calls with them prior about this vehicle. The brakes were also squeaky but the dealership said it was because they were new brakes. Nonetheless, I traveled a super long way, and really wanted the car. I bought it anyway... Before 30 days was over, the brakes did not stop squeaking, I was concerned and I brought it to a service center near me. They had to replace the brakes which I had to pay for, even though, legally the dealership it supposed to. I called the dealership and they were very nasty and said rudely said you should've brought it to us and accused me of lying and tried to foreshadow the brakes were fine. "We're not going to compensate for that." They were 3 hours away, and that is a six hour drive. Legally, the brakes should not have been faulty in the first place, but they were. As a business owner myself, I find it incredibly distasteful that a business would take such advantage of a person so carelessly. It is clear to me, this company thinks it's ok to do this since I am not the first and probably not the last person they do this to.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
You know you've had a great experience when you want to
You know you've had a great experience when you want to buy flowers or chocolate (or both) for Steve Cirino at S&E Auto. This was our first time purchasing a vehicle, in a very long time, and it was our first time at S&E Auto Sales. It could have been so stressful, but it wasn't. Steve is THE best. The. Best. Super helpful and professional, but more than that, he is a friendly, standup kind of guy. The real deal. Ask for Steve Cirino. You will not be disappointed. I should note that Adam Violo in financing was also a pleasure to work with. We had such a great, relaxed experience that we'll be taking our car back to S&E Auto for all routine scheduled maintenance.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience!
S&E Auto was top notch! Steve went above and beyond. The process was absolutely painless. So quick and professional. I felt like family by the end of the whole process! I would recommend Steve to anyone who is looking for a vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Spectacular customer respect and service.
Spectacular customer respect and service. Exceptional service department. I have bought 4 cars from S and E auto and my son purchased his current vehicle from them. I wouldn’t go anywhere else. I give them my highest recommendation.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I used S&E Auto Sales for my 2018 Chev Colorado truck...
I used S&E Auto Sales for my 2018 Chev Colorado truck that I purchased because they had a great selection of newer vehicles. They are a local and the sales team was very professional. I mostly dealt with Adam Violo from my test drive to final transactions. He was excellent to work with, no pressure and got me a great finance rate. I would highly recommend this dealership. Bill Ritchie.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very efficient no pressure to buy. Friendly and...
Very efficient no pressure to buy. Friendly and knowledgable. I would highly recommend to all
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very accommodating to my needs. Took the time to show me...
Very accommodating to my needs. Took the time to show me multiple cars and test drive too. All the staff are friendly and willing to help. Made buying a car very easy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very helpful and makes the car process simple and to the...
Very helpful and makes the car process simple and to the point. Would recommend
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great service with good quality people. The staff has...
Great service with good quality people. The staff has full knowledge of their inventory and was happy to help you at all times.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car