Reviews
Buying a car at Audi Dallas was such a positive...
Buying a car at Audi Dallas was such a positive experience for us from beginning to end. Our salesperson, Jaramy LaLonde, was outstanding throughout the process and was very thorough in showing us the features of the car and following up for questions afterward. I would highly recommend asking for Jaramy as she is a gem of a person. She's so professional with the process and yet makes you feel at ease and has a kind and caring personality and is interested in the customer being happy, which is so opposite of most of my past car-buying experiences. How refreshing! The dealership looks great, very clean and roomy, and they have a customer-friendly environment. If you're in the DFW area, definitely shop there first! I know I sound like an ad, but I was truly THAT happy with the experience. We worked with Ricardo in the finance department, and he was great, too.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Tam50, thank you for sharing praise regarding working with Jaramy in sales and Ricardo in finance! We're pleased she exuded professionalism and was caring. We appreciate your business and we look forward to serving you additionally when the time comes. Enjoy the new car. Thanks again!
My car broke down after repair. Bad service. No updates...
My car broke down after repair. Bad service. No updates on what's happening to your car. I requested for a couple of repairs which was not done. Poor communication.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Homer, apologies that your service experience did not go as smoothly as planned. We are passing your feedback along to our senior management for review and want to provide you direct contact to our Service Director, Daniel McClure at daniel.mcclure@audidallas.com or 214.561.1850 if you need to speak to management. We look forward to getting this turned around and providing improved experiences moving forward. Best wishes!
Great dealership, they really try to get you into the car...
Great dealership, they really try to get you into the car you want and willing to work with you. Everyone there is nice and doesn’t try to upsell you
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
AUSTINP, thank you for sharing kind words regarding working with Jeff! We're pleased your experience with us was 5-star and we look forward to serving you additionally next time. Thanks again!
Convenient and fast service scheduling. The Audi Dallas...
Convenient and fast service scheduling. The Audi Dallas team does a great job at making sure you’re being taken care of from the moment you arrive to the moment you drive off the lot.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ncantu, we appreciate your 5-stars and noting our convenient scheduling. Thank you for taking a moment to share praise regarding our customer service. See you next time. Thanks again!
I really appreciate working with the team at Audi Dallas....
I really appreciate working with the team at Audi Dallas. Jaramy LaLonde and Thomas Hornsby were great at explaining my options and pros and cons. After I sold my car privately everyone moved quickly to get both deals so that I was in my new car the next day. Highly recommend!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Becky, thank you for sharing 5-stars and noting your experience with Jaramy and Thomas! We appreciate your endorsement. Let us know when we may serve you additionally! Best wishes!
They are good in understanding customers need, not too...
They are good in understanding customers need, not too pushy , very good in giving deals and gives customer satisfaction for sure when closing the deal.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Pratima, we appreciate your 5-stars and mention of a non-pushy experience. Thank you for taking a moment to share praise and tag Stephen, Drew and Brett! Enjoy your new car. See you next time. Thanks again!
Great experience. Excellent service. Very though in...
Great experience. Excellent service. Very though in showing me the car. Could not have been any better. Highly recommend both the salesperson and the car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
LSETLIFF, thank you for sharing 5-stars and noting your experience with Jeff, Drew and Randi! We appreciate your endorsement. Let us know when we may serve you additionally! Thanks again!
I traded in an Audi A4 for this beautiful TT. Jaramy...
I traded in an Audi A4 for this beautiful TT. Jaramy LeLonde made the deal easy, professional, pain free! In the past couple of days, I’ve called with a couple of questions. She immediately returned my calls and thoroughly answered my questions. Very satisfying experience!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Pegostrander63, we appreciate your 5-stars and mention of working with Jaramy. Congrats on your TT! Thank you for taking a moment to share praise. See you next time. Thanks again!
We had a great experience with Jeff and Audi Dallas....
We had a great experience with Jeff and Audi Dallas. Jeff was very helpful, responsive and knowledgeable. He took great care of us and found us the car we wanted. Thank you Jeff & Audi Dallas.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Stephanie52, we appreciate your 5-stars and mention of working with Jeff. Congrats on your new ride! Thank you for taking a moment to share praise. See you next time. Thanks again!
It was an overall good experience. I was able to get in...
It was an overall good experience. I was able to get in and out of there in quickly manner and Jeff took care of everything
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
ADSJ.1326, thank you for noting your time working with Jeff! Congrats on the new ride. Thanks for shopping with us. See yo next time. Thanks again!