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Audi Dallas

(2,709 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 9:00am to 4:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 9:00am–4:00pm
Sunday Closed Closed
2024 state dealer award
View 16 awards
2024 state dealer award 2023 state dealer award 2021 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(2,709 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Audi Dallas from DealerRater.

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Mike Redd rocks at Audi Dallas!!

We bought our Q7 from Audi Dallas after going through all the dealers in DFW. The one reason for that was getting to meet the amazing Michael Redd! Mike is truly one of a kind salesman and an awesome human being. He listened to all our queries, explained all the cars options and worked out a deal for us. More than everything , his patience and compassion are exemplary and our friendship continues post the purchase of the car. So if you guys are looking to visit Audi dallas, ask for The man , Mike Redd!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Praveen, congrats on your Q7! We sure appreciate your feedback and mention of Michael. We're so pleased to hear the experience was 5-star and look forward to seeing you in the service drive when the time comes. Thanks again!

Very efficient and smooth transaction.

This was a great experience they were very efficient and it was a smooth transaction. It was a pleasure to work with Annabella.and Brett. True professionals in every way.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the kind note! We are pleased you enjoyed your experience with Annabella and Brett and we hope to have the opportunity of serving you again in the future! Thanks again and have a great week!

Easy and effecient

Always a great experience at Audi dallas' service department. Jordan Windham is a star! They are always quick and always provide a great Audi loaner car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Thanks for the five star feedback! We're glad you enjoyed your experience with Jordan and we'll pass along the kinds words to him. Thanks again and have a great rest of your week!

Best Service Department ever!

I've bought three Audi's from Audi Dallas because of my favorite salesman Don, and my new favorite serviceman, Issac. They are the best in metroplex!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thanks for the five star feedback! We'll pass along that you enjoyed your experience to Don and Isaac. Enjoy your new Audi!

Exceptional service

Audi Dallas is and always has been exceptional. Any time I need service they are prompt courteous, professional, and treat me like I am important to them. I would reccomend the dealership to any and everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

AJ, Thanks for the kind note! We're pleased you had a positive experience with us and letting us know about your experience with George and Cassie! We look forward to being able to serve you again in the future!

Service as it should be

We llve much closer to another dealership, but will always drive here as long as Jordan is here to provide the great service that he does. he had his team do a great job and will go to great lengths to make sure you are happy. No one likes to bring their car in for service, but he almost makes it pleasurable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thanks for the feedback! We're pleased you made the trip out here just to see us! We'll let Jordan know you enjoyed his service and look forward to seeing you next time!

Audi Dallas

Professional,organized, communicated timely and they did all the work requested and no surprises when time to pay. One reason this is my 3rd Audi.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for the feedback! We're pleased you had a positive experience and choose to continue being apart of the Audi family. We look forward to seeing you next time!

Audi Dallas worked with me on the pricing for a new battery

Once again Audi Dallas has given very good customer service. I highly recommend service advisor Eric Muniz. He gave very competitive pricing on my new battery.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thanks for taking the time to stop by and provide feedback regarding Erik! We're pleased you had a 5-star experience with us and look forward to serving you again next time! Thanks again.

Very professional

Great customer service Enjoy the new technology to communicate work completed. Very professional and ontime work Friendly customer service and helpful through the process of work done

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Meredith, thanks for taking the time to provide feedback! We're glad you enjoyed your experience with us and look forward to seeing you next time!

Audi Dallas

Great, easy visit for my Audi, getting a tire with a nail in it changed out! Jordan is great, he is very helpful, friendly, and attentive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for taking the time to provide feedback! We're glad you enjoyed your experience with us and will let Jordan know you were pleased with his service!