McGrath Honda of St. Charles

I purchased my Honda Civic from McGrath in 2001. I have had service on my car with this same dealer since. I have always been pleased big time with the service, the service writers,and the care taken to make sure my Honda is in great shape.The dealership is always comfortable and clean. The workers are pleasant and helpful. Virginia Kobak Batavia, IL

Our family just purchased our second new car in the last four months. I traded in my 2005 Oddessy for a beautiful CRV. My son purchased his very first new car (Civic) upon graduation from college. In both instances the sales and finance staff were able to accommodate our specific needs. I especially appreciate the extra time they took to ensure my son understood the entire process. I highly recommend Mike Pompilio in sales.

I came in looking to trade my 2014 Toyota 4Runner with low miles in excellent condition for a new Odyssey. As I walked in the door I was approached by the general manager who proceeded to told me I couldn't trade in my 4Runner at McGrath Honda because they only sell Hondas. This despite the fact that right now there's a Ford Explorer for sale sitting right next to their sign along the road. I'm really not sure why the GM thought I was wasting his time. His sales person never got back to me on pricing like he said would either. I had bought a Civic from them previously and this apparently didn't matter to them either. Basically they blew me off from the moment I walked in the door. The dealership itself is small and they didn't appear to have much to choose from compared to other dealers.