Reviews
Mercedes-Benz
Jay makes sure that her customers get what they're looking for. She's definitely the one you want to check out when you come to Eastern Motors..... She's the best!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for sharing your experience and for giving us 5 stars!
Super Sweet
Jay was so sweet. She took her time to ensure I knew all that she was doing and explained it all to me in depth. Very thorough that young lady. Any questions I had, she made sure it was clear before moving on. The whole process wasn't bad either. Jay ran through her paperwork quickly. The only thing that took long was the finance part. It was LONG but even then, Jay kept checking on me to make sure I was okay. That was good. Miss Jay is great and everyone should go see her!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Well said! Thank you for letting us know that Jay provided you with excellent customer service. The needs of our customers will always be our number one priority!
Top of your game
Jay was so nice and she helps us out so much to find a car that we wanted and always kept a smile on her face.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much, Jamal! We cannot express just how much your kind words are appreciated.
Very nice and very attentive to my needs !
Jay was very helpful and patient. She made sure she did her best with finding the right car. I would recommend this dealership. Best experience
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for sharing your wonderful review!
GABE DIAZ
Gabe Diaz was extremely helpful during my time there. At the moment, I just wanted to get an idea of the type of car I wanted and what would be most comfortable for my daughter and I. He really took the time to go through EVERYTHING for me and he was so patient with me and my millions of questions lol He's really terrific and really knows his stuff, once I am able to purchase a new car, I know EXACTLY where and who I am going to see. Thanks, Gabe. YOU'RE THE MAN.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Kudos to Gabe for providing you with the wonderful customer service that you deserve! You rock, Becca!!!
eastern automotive group baltimore
La'Ron is great sale consultant. Be was very helpful and I just happy that I was able to come here and get a vehicle
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're glad that you came here also! Your business is greatly appreciated!
Awesome attentive honest
I had a wonderful experience buying a car with this young lady, she was very honest an took her time to explain facts about the car I would definitely recommend her.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Nice review! Please do spread the word about Easterns. We love expanding the Easterns family!
easterns is the best
I really thought I wasn’t getting a car but Thanks to the guys at Easternsmotors I’m riding in car today thanks Justin Wells
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Congrats on your car purchase! Glad to know that Justin assisted you. Welcome to the Easterns family!
great work
Justin Wells worked hard and has great service thank you
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
No problem, Roger! Thank you for being a great customer and making our job easy.
Truck
Gabe was very thorough in the transaction details. As well as persistent in following the process from beginning to end. Never at any point was the process rushed.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great news! We'll be glad to share your wonderful review directly with Gabe.