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Easterns Automotive Group of Baltimore

(6,033 reviews)
Visit Easterns Automotive Group of Baltimore
Sales hours: 9:00am to 8:00pm
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Sales
Monday 10:00am–8:00pm
Tuesday 10:00am–8:00pm
Wednesday 10:00am–8:00pm
Thursday 10:00am–8:00pm
Friday 10:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday 11:00am–5:00pm
2021 state dealer award
View 11 awards
2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
(866) 852-6047 (866) 852-6047

Reviews

(6,033 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Easterns Automotive Group of Baltimore from DealerRater.

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Ok everyone was very friendly had me laughing though out

Ok everyone was very friendly had me laughing though out the wait for the car to arrive

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Really good service, they answered all my questions and I

Really good service, they answered all my questions and I liked that because I was getting my first car and they made the purchase pleasant and fast

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great service, fast and answered all questions we had as

Great service, fast and answered all questions we had as well as lead us step by step

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent!

Excellent!!! Mr Cortez Mitchell went above and beyond to help put me into the best possible car. He did an amazing job obtaining not only a loan but also insurance. This is in a great location between Reisterstown Road Plaza and Northern Parkway. I am very grateful for everything the team has done for me. Thank You Easterns!!! Tammy K Hart

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I receive some amazing customer service from eastern

I receive some amazing customer service from eastern motors would highly recommend any of my friends or family to these guys

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

This was an amazing experience.

This was an amazing experience. Life sometimes throws you curve balls I’m happy I met Justin Wells and his team Saturday! I was able to get in a new car I’m beyond ecstatic! Justin went above and beyond to assure I was in a vehicle and I couldn’t be more satisfied I’ll recommend this team to anyone looking for a vehicle they are amazing ! THANK YOU FELLAS !!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I would first like to send a gigantic “THANK YOU” to the

I would first like to send a gigantic “THANK YOU” to the whole team. I was greeted with the utmost respect from the door! My entire visit was unexpectedly, successfully completed with the best possible results! Thank you especially to Mr. Leonard Taylor. There should be a little bit of YOU in every car salesman! This guy incorporated my credit with my wants and needs with so much understanding and patience. You can tell he has a passion for what he does! I left with a car that I am proud to say I wanted and needed. Mr. Taylor even charged my phone as we waited on a couple of loose ends to tighten. My whole transition into my new car was a breeze. I would recommend this store and Mr. Taylor to anyone interested!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The car salesman was very nice and knowledgeable.

The car salesman was very nice and knowledgeable. I will definitely recommend Easterns to others.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I appreciated the friendly staff and that the price was

I appreciated the friendly staff and that the price was exactly what was advertised without huge markups. I would come back for another car in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Lovely service and my first time to see this place,good

Lovely service and my first time to see this place,good customer service with patients

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.