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Easterns Automotive Group of Baltimore

(6,093 reviews)
Visit Easterns Automotive Group of Baltimore
Sales hours: 10:00am to 8:00pm
View all hours
Sales
Monday 10:00am–8:00pm
Tuesday 10:00am–8:00pm
Wednesday 10:00am–8:00pm
Thursday 10:00am–8:00pm
Friday 10:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday 11:00am–5:00pm
2021 state dealer award
View 11 awards
2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
(866) 852-6047 (866) 852-6047

Reviews

(6,093 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Easterns Automotive Group of Baltimore from DealerRater.

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The staff here were extremely professional, and might I...

The staff here were extremely professional, and might I add helpful. The office was clean and comfortable, and the dealers had my best interest at heart.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

lynettebrown – We’re happy to hear our sales staff was able to help you! Enjoy the vehicle!

Everyone was very nice and helpful. Excellent customer...

Everyone was very nice and helpful. Excellent customer service and we walked out with a car which was truly amazing. When you are ready to buy a car, I would highly recommend Eastern Motors.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

gbramsey56 – Thank you for the great review!

Unbelievably good deal, Richard and Lamont were...

Unbelievably good deal, Richard and Lamont were incredible and worked hard to find the BEST DEAL for me! I will refer ALL potential customers to Richard Freeman and Lamont Gore at Easterns Automotive! I have never been treated so well and so efficiently at a car dealership befor!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

mikemuff – We appreciate your business and hope you enjoy the vehicle!

Thankful to Easterns high quality customer service and...

Thankful to Easterns high quality customer service and business practices, and more grateful for vehicle purchased. The entire team were friendly, making my car buying experience optimal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

Derekaj1121 – Thank you for leaving us a great review! We hope you recommend us to your family and friends!

This guys was very genuine and honest. He valued my time...

This guys was very genuine and honest. He valued my time and tried his very best to make sure I got the car I wanted!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Shydiasnow1 – Thank you for leaving us a great review! We hope you recommend us to your family and friends!

Anthony was great. The whole team was great and Anthony...

Anthony was great. The whole team was great and Anthony made sure I left in a car. He also worked hard until he found a deal that was for me. I would buy a car there anytime.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

jds89ps – Thank you for leaving us a great review! We hope you recommend us to your family and friends!

The best car buying experience I have ever had by Mr. Jun...

The best car buying experience I have ever had by Mr. Jun Park and the managers of Easterns in Baltimore. I want to recommend anybody that is looking for a car to my man, Jun Park. He was a true professional who made the process fast, easy and hassle-free. Thanks Easterns for my 3rd vehicle! Always coming through, I appreciate it y'all. Junius Sanders Jr.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

junsand76 – We will let Joon know he’s doing a great job! Enjoy the vehicle!

When I first walked in, very welcoming company. They did...

When I first walked in, very welcoming company. They did everything I asked and were very helpful. The best place to buy a car would be Eastern Motors. I would recommend Eastern Motors to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

dlee314– Thank you for purchasing a vehicle from us!

I am inexperienced about cars and buying cars. THe staff...

I am inexperienced about cars and buying cars. THe staff made me feel welcome and was very helpful with me. The process was long but the staff remained friendly and helpful the entire time keeping me up to date with the process. I also received followup calls after my purchase to make sure I was still happy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

sjanyszek – We appreciate your business and hope you are enjoying the vehicle!

Irving is a fantastic salesperson. He was very...

Irving is a fantastic salesperson. He was very professional and handled all needs of me. Due to him being a salesperson for this dealership, I will continue to be a customer and will recommend all of my family and friends to Easterns. He should be commended for his professionalism.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Wardsfan86 – We’ll let Irving know he’s doing a great job and we appreciate your business!