Reviews
Dave Ritter (as other customers have said) is a true
Dave Ritter (as other customers have said) is a true professional—-knowledgeable and honest (can’t say that about many “car dealers employees unfortunately)—-
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Pamela, your feedback means a lot to us! We're glad to hear Dave provided knowledgeable and honest service. Thank you for choosing Fields Volvo Cars Northfield!
The team was very friendly and efficient.
The team was very friendly and efficient. Was able to get my car back to me sooner than anticipated.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks so much, Raymond. We look forward to your next visit to Fields Volvo Cars Northfield!
Fabulous Service - handled quickly and efficiently.
Fabulous Service - handled quickly and efficiently. Car was ready on time - washed and ready to go Communication was excellent
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We’re thrilled to hear you had a seamless experience with our team! Thank you for choosing Fields Volvo Cars Northfield and for sharing your experience. Safe travels!
Fields Volvo provides excellent professional service.
Fields Volvo provides excellent professional service. Dave Ritter always takes the time to talk talk to us and explain exactly what the situation is and what is being done to correct any problems that might come up.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This feedback means the world to us! Thank you for choosing Fields Volvo Cars Northfield and for sharing your experience with Dave.
The service Dave Ritter has always and continues to
The service Dave Ritter has always and continues to provide is outstanding. He is very professional and knowledgeable. He is patient with my questions and does a great job explaining what is going on with my car. If I could give him 10 stars I would.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Your compliments about Dave make our day! Thank you for choosing Fields Volvo Cars Northfield and for sharing your support of his outstanding service.
I have worked with Dave as my service advisor several
I have worked with Dave as my service advisor several times before and each time I continue to be impressed. Dave’s technical expertise enables him to deliver an exceptional customer experience. From the moment I scheduled my appointment, Dave made sure that I was kept informed throughout the process. Highly recommended!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Jeff, thank you for your confidence in Dave and the team! We are grateful to have you as a customer and look forward to welcoming you back to Fields Volvo Northfield next time. Take care!
The service department has a super hero named Dave
The service department has a super hero named Dave Ritter. The attention to details that make my experience so much easier is a constant. Thank you Dave and the whole team.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mary, we are delighted to hear that Dave and the team made such a great impression on you! Thank you for choosing Fields Volvo Cars Northfield and for sharing your kind words. We look forward to welcoming you back next time!
Went in to replace a damaged bumper sensor.
Went in to replace a damaged bumper sensor. Service was great. The speed was Fast and the price was awesome ! My Service Advisor, Dave goes out of his way to see I’m happy, every time. i’ve been completely happy with every repair or maintenance visit. ( 5 Stars )
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Tobin, we're delighted to hear that Dave and the Fields Volvo Cars Northfield team provided you with excellent service! It's great to know you're consistently satisfied with your visits. Thank you for sharing your experience!
Fields Volvo in Northfield is only dealer I go to for any
Fields Volvo in Northfield is only dealer I go to for any problems with my car. Dave Ritter is a very nice person he explaine everything to you and answer your questions. Very nice person.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Vicky, we're delighted to hear that Dave provided you with such excellent service at Fields Volvo Cars Northfield. Thank you for your trust and kind words!
Crystal was very helpful and kept me appraised of cost
Crystal was very helpful and kept me appraised of cost and timing of the repair. All went very well.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Steve, we're glad to hear that Crystal provided helpful assistance here at Fields Volvo Cars Northfield! Thanks for sharing!