Pecheles Ford Toyota

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
268 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    December 28, 2018

    In the last few months my wife and I have both bought new Fords from Pecheles Ford in Washington North Carolina. We are known for trading for a new... vehicle every year, to do this we travel to a lot of dealerships from Raleigh to the coast. Pecheles Ford beat every other dealerships price hands down without having to play one dealership against another. Keith Vacca is the Sales Manager, if you will give him the opportunity he will earn your business. He will team you up with a Salesperson and if a deal is possible they will make it happen. Ben Hardy was our Salesman and he was great to work with. Don’t overlook this small town dealership! Tell Keith Tim sent you, I promise you they will do everything possible to earn your business. On both occasions before leaving the dealership the owner, Brian Pecheles, came over and met with us to make sure we were satisfied. Awesome folks at Pecheles Ford, give them the opportunity and you won’t be disappointed.

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    Shopped for a new car
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  • 5.0 out of 5
    October 26, 2018

    Sales Representative was very helpful, and Friendly. Was introduced to a friendly staff members. Knowledge of vehicle information was excellent. Thank... you Ben Hardy for your service.

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    Shopped for a new car
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  • 5.0 out of 5
    July 25, 2018

    I bought my Rav 4 in Feb and have loved it! But I just got a new phone and I couldn't sink the bluetooth with my new iphone. Well William Perkins was... wonderful! Thank you William! When I went in, he said no problem and got it all set up! It was an easy thing to do but not for me. Again great customer service! thank you!

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    Shopped for a new car
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  • 5.0 out of 5
    May 2, 2018

    The experience that I had with Ford, Pecheles, Toyota of Washington, NC was great. They didn't rush to service my car, it was done in a timely manner and... I was satisfied with the results of it.

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    Came in for service or repair
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    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Cherelle Daniels, thank you for leaving such a great review and high star rating. At Pecheles Ford Toyota, we value our customers and we look forward ...to seeing you on your next visit. Take care!

  • 5.0 out of 5
    April 24, 2018

    30,000 miles service. Was completed in excellent time, plus did the N.C. state inspection. Great job. Love my RAV4 and am happy to have a dealer as good... as Pecheles-Ford-Toyota dealership.

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    Came in for service or repair
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    Dealer Response

    Edward, thank you for your wonderful response to the quality of service our Staff provides! If there is anything else we can do to assist you, please ...let us know! Take care!

  • 5.0 out of 5
    April 21, 2018

    Waited for the car, service was very quick. The work was excellent as usual. They want 25 words so here are three more Ben was great!

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  • 5.0 out of 5
    April 19, 2018

    My wife and I took our 2004 LIncoln Town Car into Pecheles in Washington for service, and Ben was our service contact. He was professional and courteous... and listened carefully to our concerns. We were very impressed with how patient he was with us, and how detailed he explained things to us so that we could understand. Our vehicle needed a part, then it needed another part to finish the job, and he was sympathetic to our concerns. We appreciated his candor and advice, and totally trusted him with our car. We will recommend Pecheles to our friends and neighbors. Our experience was excellent.

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    Came in for service or repair
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  • 5.0 out of 5
    April 18, 2018

    Very pleased with the customer service I received at Pecheles Toyota in Washington, NC. They are very prompt upon arrival and very accommodating. John... Kelly is a top-notch Service Manager.

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  • 5.0 out of 5
    April 16, 2018

    Originally bought the van from Tyler at Pecheles Toyota and had an amazing experience. From start to finish on recent maintenance and repair, I received... excellent, proactive customer service. The staff was super friendly, took time to explain the repair process, under promised and over delivered, and followed through on everything they said they would do. The service and sales staff were incredible. Interacted with Ben Rhyne on the service team who took great care of me. Highly recommend the team at Pecheles Toyota.

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    Dealer Response

    Thank you so much for your kind comments and recommendation of our team here at Pecheles Ford Toyota! We appreciate your business and we hope to see y...ou here again in the future! Safe travels!

  • 5.0 out of 5
    April 13, 2018

    Traded my 2015 in on a 2018 Ford Escape. Everyone I encountered was very helpful. Ben was my salesman very nice and polite. Did not make me feel like just... a sale for him. Highly recommend!

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    Shopped for a new car
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    Dealer Response

    Cindy, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Please let us know if there is ever anyth...ing else we can do for you! Safe travels!

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