Pecheles Ford Toyota

Reviews

4.8 out of 5 4.8
266 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    July 25, 2018

    I bought my Rav 4 in Feb and have loved it! But I just got a new phone and I couldn't sink the bluetooth with my new iphone. Well William Perkins... was wonderful! Thank you William! When I went in, he said no problem and got it all set up! It was an easy thing to do but not for me. Again great customer service! thank you!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 2, 2018

    The experience that I had with Ford, Pecheles, Toyota of Washington, NC was great. They didn't rush to service my car, it was done in a timely manner and... I was satisfied with the results of it.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Cherelle Daniels, thank you for leaving such a great review and high star rating. At Pecheles Ford Toyota, we value our customers and we look forward ...to seeing you on your next visit. Take care!

  • 5.0 out of 5
    April 24, 2018

    30,000 miles service. Was completed in excellent time, plus did the N.C. state inspection. Great job. Love my RAV4 and am happy to have a dealer as good... as Pecheles-Ford-Toyota dealership.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Edward, thank you for your wonderful response to the quality of service our Staff provides! If there is anything else we can do to assist you, please ...let us know! Take care!

  • 5.0 out of 5
    April 21, 2018

    Waited for the car, service was very quick. The work was excellent as usual. They want 25 words so here are three more Ben was great!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 19, 2018

    My wife and I took our 2004 LIncoln Town Car into Pecheles in Washington for service, and Ben was our service contact. He was professional and courteous... and listened carefully to our concerns. We were very impressed with how patient he was with us, and how detailed he explained things to us so that we could understand. Our vehicle needed a part, then it needed another part to finish the job, and he was sympathetic to our concerns. We appreciated his candor and advice, and totally trusted him with our car. We will recommend Pecheles to our friends and neighbors. Our experience was excellent.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 18, 2018

    Very pleased with the customer service I received at Pecheles Toyota in Washington, NC. They are very prompt upon arrival and very accommodating. John... Kelly is a top-notch Service Manager.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 16, 2018

    Originally bought the van from Tyler at Pecheles Toyota and had an amazing experience. From start to finish on recent maintenance and repair, I received... excellent, proactive customer service. The staff was super friendly, took time to explain the repair process, under promised and over delivered, and followed through on everything they said they would do. The service and sales staff were incredible. Interacted with Ben Rhyne on the service team who took great care of me. Highly recommend the team at Pecheles Toyota.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your kind comments and recommendation of our team here at Pecheles Ford Toyota! We appreciate your business and we hope to see y...ou here again in the future! Safe travels!

  • 5.0 out of 5
    April 13, 2018

    Traded my 2015 in on a 2018 Ford Escape. Everyone I encountered was very helpful. Ben was my salesman very nice and polite. Did not make me feel like just... a sale for him. Highly recommend!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Cindy, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Please let us know if there is ever anyth...ing else we can do for you! Safe travels!

  • 5.0 out of 5
    April 13, 2018

    Excellent as always (especially since they’ve taken Fox News off as the default TV channel!). Ben always takes good care of me and I ask for him specifically... every time I need service. Ben and Pecheles have never let me down!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jack, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! It means so much to us to h...ave earned your trust in our business! We hope to see you again in the future! Take care!

  • 5.0 out of 5
    April 10, 2018

    Loved Pecheles of Washington. It was a awesome experience. The employees were great. And took great care of us. Thank You for all y'all done for us.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews