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Pecheles Ford Toyota

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (269 reviews)

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Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (269 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Pecheles Ford Toyota from DealerRater.

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Awesome Service!!

Will Monk, is amazing! We spoke on the phone before I went to the dealership. He helped me to explore my options before making my final decision. I appreciate you making this transition easy for me. Thank You, Will

Awesome Service!!

Will Monk, is amazing! We spoke on the phone before I went to the dealership. He helped me to explore my options before making my final decision. I appreciate you making this transition easy for me. Thank You, Will

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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New Ford F-150

In the last few months my wife and I have both bought new Fords from Pecheles Ford in Washington North Carolina. We are known for trading for a new vehicle every year, to do this we travel to a lot of dealerships from Raleigh to the coast. Pecheles Ford beat every other dealerships price hands down without having to play one dealership against another. Keith Vacca is the Sales Manager, if you will give him the opportunity he will earn your business. He will team you up with a Salesperson and if a deal is possible they will make it happen. Ben Hardy was our Salesman and he was great to work with. Don’t overlook this small town dealership! Tell Keith Tim sent you, I promise you they will do everything possible to earn your business. On both occasions before leaving the dealership the owner, Brian Pecheles, came over and met with us to make sure we were satisfied. Awesome folks at Pecheles Ford, give them the opportunity and you won’t be disappointed.

New Ford F-150

In the last few months my wife and I have both bought new Fords from Pecheles Ford in Washington North Carolina. We are known for trading for a new vehicle every year, to do this we travel to a lot of dealerships from Raleigh to the coast. Pecheles Ford beat every other dealerships price hands down without having to play one dealership against another. Keith Vacca is the Sales Manager, if you will give him the opportunity he will earn your business. He will team you up with a Salesperson and if a deal is possible they will make it happen. Ben Hardy was our Salesman and he was great to work with. Don’t overlook this small town dealership! Tell Keith Tim sent you, I promise you they will do everything possible to earn your business. On both occasions before leaving the dealership the owner, Brian Pecheles, came over and met with us to make sure we were satisfied. Awesome folks at Pecheles Ford, give them the opportunity and you won’t be disappointed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Vehicle shopping at Pecheles of Washington North C

Sales Representative was very helpful, and Friendly. Was introduced to a friendly staff members. Knowledge of vehicle information was excellent. Thank you Ben Hardy for your service.

Vehicle shopping at Pecheles of Washington North C

Sales Representative was very helpful, and Friendly. Was introduced to a friendly staff members. Knowledge of vehicle information was excellent. Thank you Ben Hardy for your service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Toyota Pecheles

I bought my Rav 4 in Feb and have loved it! But I just got a new phone and I couldn't sink the bluetooth with my new iphone. Well William Perkins was wonderful! Thank you William! When I went in, he said no problem and got it all set up! It was an easy thing to do but not for me. Again great customer service! thank you!

Toyota Pecheles

I bought my Rav 4 in Feb and have loved it! But I just got a new phone and I couldn't sink the bluetooth with my new iphone. Well William Perkins was wonderful! Thank you William! When I went in, he said no problem and got it all set up! It was an easy thing to do but not for me. Again great customer service! thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Service

The experience that I had with Ford, Pecheles, Toyota of Washington, NC was great. They didn't rush to service my car, it was done in a timely manner and I was satisfied with the results of it.

Great Service

The experience that I had with Ford, Pecheles, Toyota of Washington, NC was great. They didn't rush to service my car, it was done in a timely manner and I was satisfied with the results of it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Cherelle Daniels, thank you for leaving such a great review and high star rating. At Pecheles Ford Toyota, we value our customers and we look forward to seeing you on your next visit. Take care!

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owner of this 2015 RAV4L

30,000 miles service. Was completed in excellent time, plus did the N.C. state inspection. Great job. Love my RAV4 and am happy to have a dealer as good as Pecheles-Ford-Toyota dealership.

owner of this 2015 RAV4L

30,000 miles service. Was completed in excellent time, plus did the N.C. state inspection. Great job. Love my RAV4 and am happy to have a dealer as good as Pecheles-Ford-Toyota dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Edward, thank you for your wonderful response to the quality of service our Staff provides! If there is anything else we can do to assist you, please let us know! Take care!

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15000 mile RAV4 service

Waited for the car, service was very quick. The work was excellent as usual. They want 25 words so here are three more Ben was great!

15000 mile RAV4 service

Waited for the car, service was very quick. The work was excellent as usual. They want 25 words so here are three more Ben was great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Totally satisfied with our service

My wife and I took our 2004 LIncoln Town Car into Pecheles in Washington for service, and Ben was our service contact. He was professional and courteous and listened carefully to our concerns. We were very impressed with how patient he was with us, and how detailed he explained things to us so that we could understand. Our vehicle needed a part, then it needed another part to finish the job, and he was sympathetic to our concerns. We appreciated his candor and advice, and totally trusted him with our car. We will recommend Pecheles to our friends and neighbors. Our experience was excellent.

Totally satisfied with our service

My wife and I took our 2004 LIncoln Town Car into Pecheles in Washington for service, and Ben was our service contact. He was professional and courteous and listened carefully to our concerns. We were very impressed with how patient he was with us, and how detailed he explained things to us so that we could understand. Our vehicle needed a part, then it needed another part to finish the job, and he was sympathetic to our concerns. We appreciated his candor and advice, and totally trusted him with our car. We will recommend Pecheles to our friends and neighbors. Our experience was excellent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Routine 5,000 mile service.

Very pleased with the customer service I received at Pecheles Toyota in Washington, NC. They are very prompt upon arrival and very accommodating. John Kelly is a top-notch Service Manager.

Routine 5,000 mile service.

Very pleased with the customer service I received at Pecheles Toyota in Washington, NC. They are very prompt upon arrival and very accommodating. John Kelly is a top-notch Service Manager.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Incredible customer service. Wow!

Originally bought the van from Tyler at Pecheles Toyota and had an amazing experience. From start to finish on recent maintenance and repair, I received excellent, proactive customer service. The staff was super friendly, took time to explain the repair process, under promised and over delivered, and followed through on everything they said they would do. The service and sales staff were incredible. Interacted with Ben Rhyne on the service team who took great care of me. Highly recommend the team at Pecheles Toyota.

Incredible customer service. Wow!

Originally bought the van from Tyler at Pecheles Toyota and had an amazing experience. From start to finish on recent maintenance and repair, I received excellent, proactive customer service. The staff was super friendly, took time to explain the repair process, under promised and over delivered, and followed through on everything they said they would do. The service and sales staff were incredible. Interacted with Ben Rhyne on the service team who took great care of me. Highly recommend the team at Pecheles Toyota.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you so much for your kind comments and recommendation of our team here at Pecheles Ford Toyota! We appreciate your business and we hope to see you here again in the future! Safe travels!

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