Reviews
Joey was a great person to work with and didn’t try to
Joey was a great person to work with and didn’t try to force me into any car. We had great conversation and he paid clear attention to detail when helping me pick the car for me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so pleased to hear your kind praise of Joey Tripp and his customer service during your purchase experience. Our goal is certainly not to 'force' our customers into a vehicle, but to assess their needs and help meet those needs with the right vehicle. Thank you for confirming that Joey and our Sales team were adept at achieving that goal with you. We look forward to taking care of you again. Lisa Owens Customer Relations Manager
I had agreat experience with Mr Vick's.
I had agreat experience with Mr Vick's. He answered all my questions and went above and be beyond to help me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're pleased to hear our team was able to assist you effectively. Thank you for choosing Hubert Vester Honda.
Isaiah was very helpful and informative.
Isaiah was very helpful and informative. It was a smooth transition from the test drive earlier in the week to the final sale later in the week. I never felt any pressure nor was I rushed. It was a very personalized sale. He went above and beyond to get us on the road with the vehicle we wanted. Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your positive feedback about your recent purchase experience and your interaction with Isaiah. He cares and is dedicated to providing the highest level of customer service. We appreciate your business and hope to take care of you again. Lisa Owens Customer Relations Manager
Isaiah was a great salesman, made my time enjoyable from
Isaiah was a great salesman, made my time enjoyable from the second I walked in. Also, he ensured me he was going to try his best to get me a good deal. Super excited about my 2025 Honda Civic Sport. First big girl purchase, Thanks Isaiah 😊
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Carmen, Isaiah is adept at putting our customers at ease and our Sales team works together to ensure you are pleased with your chosen vehicle and deal. Purchasing a vehicle is a major decision and investment and we feel honored to have assisted you with your first. Thank you for taking the time to share about your experience. We hope you continue to be thrilled with your new Civic and we look forward to serving you again. Lisa Owens Customer Relations Manager
Isaiah was the most considerate, selfless salesperson
Isaiah was the most considerate, selfless salesperson I've ever met in my life! He is wonderful at his job but also at making an emotional connection with customers. He made the process of buying a car pain free, as well as lifting my spirits and helped to boost my confidence and belief in myself. I couldn't have asked for a better person to help me! Keep shining your light Isaiah! It's beautiful & bright! ❤️
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words about Isaiah and his personalized customer service. He is committed to providing an exceptional purchase experience for our customers and shows how much he cares. We appreciate your feedback and hope to serve you again. Lisa Owens Customer Relations Manager
Smooth transaction, Great Salesperson easy to work with ,
Smooth transaction, Great Salesperson easy to work with , overall experience was a 10 , From start to finish all great , Finance guy was Great as well .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Our Sales team works together to provide an exceptional purchase experience for our customers and we are so pleased to hear such affirming feedback from you. Thank you for allowing us the opportunity to serve you. Lisa Owens Customer Relations Manager
You missed an opportunity to sell to me.
You missed an opportunity to sell to me. I was wanting to purchase the vehicle in Wilson. I comparison shop. I knew the exact model, trim and color that I wanted. I had contacted 7 different dealers asking for a price. I bought from the lowest bidder.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
We understand that purchasing a vehicle is a significant investment, and though we consider our pricing to be competitive, there can be an instance where another offers less. We appreciate you giving us the opportunity to win your business and are sorry to hear that we missed it. Thank you for your candid feedback about your recent experience with us. We are always seeking to improve our customer's (and potential customer's) experience. If you would like to further discuss your interactions, please reach out to me at your convenience, at lisa.owens@hubertvester.net or (252) 401-3008. Lisa Owens Customer Relations Manager
Joey was awesome!
Joey was awesome! The finance manager lacked customer service! I understand everyone has a job to do but when you’re working with people, experience is everything!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Ms. Bynum, thank for your kind words about the service Joey provided for you and for your candid feedback. I understand that our Sales Manager, Brayson Ferrell has already reached out to you to address your concerns and work towards resolution. We appreciate your business and hope to have the opportunity to serve you again. Lisa Owens Customer Relations Manager
Joey was a great salesman, who worked with me on my
Joey was a great salesman, who worked with me on my budget and whatnot. He was very kind and knowledgeable on the Honda cars.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing about your recent purchase experience and the great customer service that Joey Tripp provided during your visit. We appreciate your kind words and hope to assist you again. Lisa Owens Customer Relations Manager
Our experience with Joey was excellent.
Our experience with Joey was excellent. He was very knowledgeable , easy to work with and did not make us feel pressured .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It is our goal to make the purchase experience comfortable and hassle-free for our customers and we are happy to hear that Joey Tripp and our Sales team were able to deliver such an experience to you. Thank you for allowing us the opportunity to serve you. Lisa Owens Customer Relations Manager