Reviews
My sales person done an awesome job, helping me with the truck explaining things to me and how it works. I would recommend him to anyone.
My sales person done an awesome job, helping me with the truck explaining things to me and how it works. I would recommend him to anyone.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Billy, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Dodge Jeep RAM North Fort Worth. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Experience was very pleasant and everybody was helpful and grateful for the being able to purchase a car from them
Experience was very pleasant and everybody was helpful and grateful for the being able to purchase a car from them
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, it is great to read such wonderful comments about your recent experience with us! Drive safe, and we'll see you on the road.
I had a great experience at AutoNation North Fort Worth. The staff and management team treated me with the most respect. And at the end of the day I drove away in what I was looking for and also at a GREAT PRICE.. we definitely be recommending this dealership to family and friends
I had a great experience at AutoNation North Fort Worth. The staff and management team treated me with the most respect. And at the end of the day I drove away in what I was looking for and also at a GREAT PRICE.. we definitely be recommending this dealership to family and friends
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
I brought my Enclave in for our first free oil change at appointed time of 8am on 5/8/26. I was met right away and vehicle was taken in to shop in about 12 minutes. But then it took 2 and 1/2 hours to get the vehicle back. All for just an oil change. I asked the assistant service manager after about an hour how long and he simply said Oh just seconds now.
I brought my Enclave in for our first free oil change at appointed time of 8am on 5/8/26. I was met right away and vehicle was taken in to shop in about 12 minutes. But then it took 2 and 1/2 hours to get the vehicle back. All for just an oil change. I asked the assistant service manager after about an hour how long and he simply said Oh just seconds now.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
Hello, we're disappointed to hear of the negative experience you had at our location. If you'd like, please contact our General Manager at (817) 642-7894. We'd appreciate the chance to make your experience a positive one.
I called these guys at 11am to ask if they had a truck still onsite. They told me they did and held it for me as I got home, packed up the wife and drove 4 hours from where I live. we hit some traffic and were not able to get there any sooner than 7:40pm... EVEN with that, they waited and I was at the hotel taking pictures of my New to Me truck at 8:30pm. It was a record, and was the greatest vehicle purchasing experience I have ever had. That's based on my 5 most previous truck/car purchases!
I called these guys at 11am to ask if they had a truck still onsite. They told me they did and held it for me as I got home, packed up the wife and drove 4 hours from where I live. we hit some traffic and were not able to get there any sooner than 7:40pm... EVEN with that, they waited and I was at the hotel taking pictures of my New to Me truck at 8:30pm. It was a record, and was the greatest vehicle purchasing experience I have ever had. That's based on my 5 most previous truck/car purchases!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Not only will I consider it, I have started telling people local to me to head yalls way and buy from the team there in Fort Worth
Brought my Jeep Gladiator to replace the auxiliary battery, tire rotation and alignment Ms. Shelly took excellent care of me. Everybody was very friendly.
Brought my Jeep Gladiator to replace the auxiliary battery, tire rotation and alignment Ms. Shelly took excellent care of me. Everybody was very friendly.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Wonderful staff and process, made the deal very simple. We were from out of state, they held the vehicle until we got there to make the deal, very clean and was as listed!
Wonderful staff and process, made the deal very simple. We were from out of state, they held the vehicle until we got there to make the deal, very clean and was as listed!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I was very impressed with this dealership. Although across town from my home, I was not sorry that I took the trip. The dealership was clean and welcoming. Their customer service was excellent. They were very accommodating and I felt like they wanted my business. Kudos to Terricka and Chad for getting me in a new 2025 Grand Cherokee easily and painlessly. I am a customer for life.
I was very impressed with this dealership. Although across town from my home, I was not sorry that I took the trip. The dealership was clean and welcoming. Their customer service was excellent. They were very accommodating and I felt like they wanted my business. Kudos to Terricka and Chad for getting me in a new 2025 Grand Cherokee easily and painlessly. I am a customer for life.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Chrysler Dodge Jeep RAM North Fort Worth. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
My car isn't working well; it was working fine, and now it isn't working well
My car isn't working well; it was working fine, and now it isn't working well
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 3.0
- Does not recommend this dealer
- Came in for service or repair
Hello, thank you for taking the time to leave us feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (817) 642-7894 when you have a chance. Thank you, and we look forward to hearing from you.
Very organized; They greet you on check-in, give you an idea of wait time (overestimating seems to be their strength.) They started our vehicle before expected, invited us to test drive with their tech when they couldn't make "the noise," and identified the problem promptly after that. Kris, our service advisor, kept us informed throughout the process. Pricing was fair with no surprises.
Very organized; They greet you on check-in, give you an idea of wait time (overestimating seems to be their strength.) They started our vehicle before expected, invited us to test drive with their tech when they couldn't make "the noise," and identified the problem promptly after that. Kris, our service advisor, kept us informed throughout the process. Pricing was fair with no surprises.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!