AutoNation Chrysler Dodge Jeep Ram North Fort Worth

Don did an excellent job of keeping us informed and getting us is and out very quickly. Thank you Don for you professionalism.

I had the pleasure of working with Danielle and Yusuf, they did a awesome job. I would recommend working with them.

We were met by Nicole. She was very informed of the vehicles shown which made the process quick. The finance dept. expidited and got us on the road in... no time. Thanks for a great experience

Avoid this place at all cost! I brought my car in they said it took 6 days just to diagnose it, so I found the place that can fix my car right away. I... pulled my car out the next day, they charged me $165 for the test? This place is a ripoff.

Advisers were great waiting room was very sparse scheduling of service was easy

Great customer service, would happily recommend this place to someone.

I would like to start by saying that I do not purchase new vehicles. I look for a vehicle that is two years older. I do my research and give the sales... representative a list of exactly what I want. Levi did all he could to find a vehicle with my specific specifications. It turned out that my specifications lead me to a brand new Dodge ram 2020 . Levi worked with his manager closely in an effort to secure my business. I must say it is because of Levi that I purchased this vehicle. It is because of Levi?s sincerity, determination, and commitment to give me what I desired in a vehicle That made me decide to do business with this dealership. I had visited four other dealerships prior to auto nation. And the only con that I experienced after deciding to purchase the vehicle was the processing time. I should have been in and out within 30 to 45 minutes with a cash purchase no financing needed. It took about two hours. Customers like me likes to get in and out as fast as possible. Time is money.

Great place to purchase a vehicle and for service. Will be going back again

I recently bought a 2019 Jeep Cherokee from your dealership on Friday, December 13th. Nicolas Luksetich was my car salesman. He was very helpful. He found... a car that met my specific criteria- few miles, newer version, remote start. I was very pleased with the service he gave. He was also extremely helpful in explaining all the technology in my new car. I would recommend Nicolas as a great car salesman. However, I was very displeased from the customer service we received from Ahmed Yousif during the finance portion of buying my car. He started off the process by complaining multiple times on how he was ready to go home. I understand that it was around 9:30 pm , however I just bought a new car from the dealership and would expect to receive excellent customer service as I just did business with the dealership. Then he proceeds to insult my husband and me on how we weren't purchasing any additional insurance. He made comments about how he didn't care if we didn't purchase the insurance because we were the ones who would have to pay for the car if there was a problem. But, the comment that upset me the most was when Ahmed asked me how long I had been a teacher because he was surprised my hand signature wasn't any faster. I felt completely disrespected from this interaction and would not recommend buying a car to anyone at this dealership if this is who deals with finance.

We were told we would receive a call before any charges were made. It was even hand written on our form. Then we receive a call saying we owe $300 that... has already been purchased. No phone call.