Reviews
Jason Wolters and Francisco took really good care of us.
Jason Wolters and Francisco took really good care of us. Francisco was so patient with us …. We are both in our late 70’s and all that computer stuff!! Jason was very professional and caring. The young man that explained all the warranty info was great too. Everyone was very friendly The dealership is pristine. I will refer anyone I know to start there first. It couldn’t have been a better experience
- Customer service —
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I highly recommend Autonation on N Freeway in Ft worth.
I have responded twice
Dana was super awesome to work with.
Dana was super awesome to work with. Came in and explained the process of what to expect for the maintenance on my vehicle.
- Customer service —
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Saul, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chrysler Dodge Jeep RAM North Fort Worth! Don't hesitate to call us if you ever need anything. Be safe on the road!
Service request
Don was very helpful in the service department! We will definitely ask for Don?s help again .
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!
Service dept
I appreciated the little video from inspection tech and the comments from service advisor
- Customer service 5.0
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Patricia, Thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
From the start everyone was very nice.
From the start everyone was very nice. They made the pickup very easy and convenient. Good job
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!
Above and beyond!!!
Don and the whole service team went above and beyond! My service appt was scheduled for early Mon (3/13) morning. I asked if I could drop off my vehicle early over the weekend, Saturday specfically, so I was not rushing to drop of my kids or be late to work on Monday. They happily accomodated my request. A little while after I dropped off , less than a hour, Don from the service team called to let me know they had accessed my vehicle. He confirmed what I had assummed was the issue, battery needed to be replaced. Additionally he let me know that they would be able complete everything that same day, including the oil change and tire rotation I needed as well. This was unexpected as my appointment was techinically scheduled for Monday, totally made my day! Thank you Don and team!
- Customer service 5.0
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Amber, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!
Jeep Cherokee repair
Customer service good. Dropped our jeep off for just a few days that ended up taking 8 days for repairs. No one called when repairs were complete, we had to call and find out it had been ready for us to pick up.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Erika, thank you for taking the time to leave us feedback. If you have any further questions, please give us a call. We're always happy to help!
Great Service!
Yesterday I took my car in for a regular oil service and to have the windshield fluid connectors reattached to the sprayers. I did not have to wait long and there was a comfortable waiting room. The service was great! My service advisor was very polite, attentive and made everything a smooth process!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we are pleased to hear you had such a positive experience with us, Melanie! Feel free to stop by if you ever need any more help.
Great service, friendly staff.
Great service, friendly staff. I always hate trying going to get service done but they make it painless and very easy.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Bonnie, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!
Maintenance
Always good service. Been going there for 15 years to buy and sell my vehicles
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Tewayne, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!