Reviews
Awesome experience dealing with Randy.
Awesome experience dealing with Randy. Delivery was a Bonus! Pricing was more than fair. A++
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
No tank of gas with a purchase?
Our 3rd car from Hi-Line; this one a 740i. Only disappointment was that the tank was not full of gas and the car was not very clean inside. Took it the next day to our detailer who got it nice and clean for us. We did buy at the end of the day and they had to catch the guy who cleans them as he was leaving. Additionally, First car we've ever bought without a full gas tank. Was this also an oversight? Sometimes it's the little things!
- Customer service 4.0
- Buying process 4.0
- Quality of repair 3.0
- Overall facilities 3.0
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Good selection & service.
Good selection & service. Especially Miracle. She was fantastic to work with. Randy was polite and professional. Jay was great. Excellent service and patient. Rob in finance was easy to work with also.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Randy made sure the car had what was important to me.
Randy made sure the car had what was important to me. It was an easy process. Would recommend Randy and the Dealership. They have a quality selection
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This was, hands-down, the best car buying experience
This was, hands-down, the best car buying experience ever! Randy was wonderful to work with. The car was detailed, maintenance checked and ready to go when I arrived. The purchasing process was smooth and easy. All of the staff was very friendly and accommodating. I would absolutely buy another car from them in the future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Love my new car.
Love my new car. Great product, professional sales, professional service. Will recommend others to give you a look. Thanks
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very warm and friendly staff and customer service.
Very warm and friendly staff and customer service. I had a great experience will recommend
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience!
Great experience! straightforward and no hassle. Shoutout to Randy for a smooth experience and values my time. I would definitely recommend!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I would recommend this dealership to anyone very friendly
I would recommend this dealership to anyone very friendly staff. My salesman has patience out of this world. Great experience!!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
They was very unprofessional and rude
Hi my name is Sharay Webb I was a customer at HLine today and I was very disappointed in the service they provided, they were very unprofessional the customer service was trash and the whole team was very unfair , I don’t recommend anyone to them not even a enemy! If you ever wanna do business there TAKE YOUR LAWYER because they will scam you out of your money, mix up your paperwork and even white out certain spots to make the car Available for someone that don’t even qualify, and the guy randy that helped me was very very nasty towards me and my sister I don’t recommend this place
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase