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Hi-Line Autohaus

(1,069 reviews)
Visit Hi-Line Autohaus
Sales hours: 9:00am to 7:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–5:00pm
Sunday Closed
2025 consumer dealer award
View 8 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
(888) 695-8614 (888) 695-8614

Reviews

(1,069 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hi-Line Autohaus from DealerRater.

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Awesome experience dealing with Randy.

Awesome experience dealing with Randy. Delivery was a Bonus! Pricing was more than fair. A++

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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No tank of gas with a purchase?

Our 3rd car from Hi-Line; this one a 740i. Only disappointment was that the tank was not full of gas and the car was not very clean inside. Took it the next day to our detailer who got it nice and clean for us. We did buy at the end of the day and they had to catch the guy who cleans them as he was leaving. Additionally, First car we've ever bought without a full gas tank. Was this also an oversight? Sometimes it's the little things!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 3.0
  • Overall facilities 3.0
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Good selection & service.

Good selection & service. Especially Miracle. She was fantastic to work with. Randy was polite and professional. Jay was great. Excellent service and patient. Rob in finance was easy to work with also.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Randy made sure the car had what was important to me.

Randy made sure the car had what was important to me. It was an easy process. Would recommend Randy and the Dealership. They have a quality selection

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

This was, hands-down, the best car buying experience

This was, hands-down, the best car buying experience ever! Randy was wonderful to work with. The car was detailed, maintenance checked and ready to go when I arrived. The purchasing process was smooth and easy. All of the staff was very friendly and accommodating. I would absolutely buy another car from them in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Love my new car.

Love my new car. Great product, professional sales, professional service. Will recommend others to give you a look. Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very warm and friendly staff and customer service.

Very warm and friendly staff and customer service. I had a great experience will recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great experience!

Great experience! straightforward and no hassle. Shoutout to Randy for a smooth experience and values my time. I would definitely recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I would recommend this dealership to anyone very friendly

I would recommend this dealership to anyone very friendly staff. My salesman has patience out of this world. Great experience!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

They was very unprofessional and rude

Hi my name is Sharay Webb I was a customer at HLine today and I was very disappointed in the service they provided, they were very unprofessional the customer service was trash and the whole team was very unfair , I don’t recommend anyone to them not even a enemy! If you ever wanna do business there TAKE YOUR LAWYER because they will scam you out of your money, mix up your paperwork and even white out certain spots to make the car Available for someone that don’t even qualify, and the guy randy that helped me was very very nasty towards me and my sister I don’t recommend this place

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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