Reviews
They made the whole process super easy.
They made the whole process super easy. Everyone was very polite and courteous. Thanks again everyone
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words! We're glad to hear the process was smooth and that our team made a positive impression. It was our pleasure to assist you, and we truly appreciate your business. Thanks again, and we hope you enjoy your new vehicle! Happy Motoring, Team HiLine Autohaus
Naasir and Carl worked everything out for me and got us a
Naasir and Carl worked everything out for me and got us a great deal! Thank you so much!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Kim, Thank you for your feedback! We're thrilled to hear that Naasir and Carl were able to assist you and secure a great deal. We truly appreciate your business and are glad we could help make the process a positive one. Enjoy your new vehicle, and don’t hesitate to reach out if you need anything in the future! Happy Motoring, Team HiLine Autohaus
Everything went very smooth from the time we walked onto
Everything went very smooth from the time we walked onto the lot until we drove off in our new car!!!🚙
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience! We're delighted to hear that everything went smoothly from start to finish. Enjoy your new car, and please don’t hesitate to reach out if there's anything we can assist you with in the future! Happy Motoring, Team HiLine Autohaus
Here's an updated review reflecting your
Here's an updated review reflecting your experience: --- ⭐️⭐️⭐️⭐️⭐️ I recently purchased my third car from Hi-line AutoHaus, a 2022 Jaguar F-Pace, and once again, it was an outstanding experience! This is the second vehicle we've bought from Richard Bogert, who truly goes above and beyond for his customers. We drove over 90 miles from South Carolina to work with him, and it was absolutely worth it. Richard is knowledgeable, attentive, and made the entire process smooth and enjoyable. If you're looking for a luxury vehicle, I highly recommend visiting Hi-line AutoHaus and asking for Richard. You won't be disappointed!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jill, Thank you for your continued trust in Hi-line AutoHaus, and congratulations on your new 2022 Jaguar F-Pace! We're honored to be your dealership of choice for the third time. It's wonderful to hear that Richard once again provided an exceptional experience—his dedication and commitment to our customers truly set him apart. We greatly appreciate you making the trip from South Carolina, and we're thrilled it was well worth the drive. Thank you for your kind recommendation, and we look forward to welcoming you back when you're ready for your next luxury vehicle! Happy Motoring, Team HiLine Autohaus
Nassir was helpful and informative as well as
Nassir was helpful and informative as well as knowledgeable about the vehicles on the lot. He was out of office for a few days but the rest of the team stepped in and helped seamlessly.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your thoughtful feedback! We're glad to hear that Nassir provided helpful and knowledgeable service, and that the rest of our team was able to support you seamlessly during his time away. We appreciate your trust in us and are here whenever you need assistance in the future! Happy Motoring, Team Hi-Line Autohaus
This was a bucket list purchase.
This was a bucket list purchase. The last car i will buy and the first nice car i have had. I did all of my due diligence to make sure i could purchase the car. I purchased the extended manufacturers warranty. As i was leaving the dealership i find out there is only 1 key fob.Different employees “searched” but could not find the other fob. . In the end I am told that is just the way it is and I am expected to buy the other key fob. Unacceptable in my opinion
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- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
Jan, As previously discussed, it is standard industry practice to deliver pre-owned vehicles with the keys available at the time of acquisition. In our case, we follow this approach in order to maintain competitive pricing and pass those savings on to our customers. Similarly, when we receive trade-ins, it is common for customers to provide only the keys they have on hand. Requiring two keys from every trade-in is typically not practical, and aligning with this norm allows us to offer the best possible value to our buyers. Happy Motoring, Team Hi-Line Autohaus
Hmm In my mind BMW x3 is not industry standard . It is above and beyond just as your dealership should be in re the vehicle. Seems it would be in your best interest to replace the missing fob and offer it with the vehicle rather than make excuses for why you don’t have it. Just curious as to why several employees “looked” for it prior to close of sale. Hopefully this review will reach others. Not my normal practice. Thanks
Good car buying experience with friendly staff and help.
Good car buying experience with friendly staff and help. I would likely buy there again. Took a little bit longer getting the car ready but was worth it for they spent the time cleaning having her showroom condition.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your feedback—we truly appreciate your patience throughout the process. While it did take a little extra time to prepare the vehicle, we're glad to hear that the final result met your expectations. Delivering a vehicle in "near showroom" condition is something we take pride in, and it’s great to know that effort made a positive impact. We’d be honored to earn your business again in the future. Happy Motoring, Team Hi-Line Autohaus
Very happy with the vehicle I purchased from this
Very happy with the vehicle I purchased from this dealership. Great deal on my used 4Runner! Rich was great to work with too!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words and for choosing our dealership! We're thrilled to hear you're enjoying your 4Runner and that you had a great experience working with Rich. We truly appreciate your business and look forward to serving you again in the future. Safe travels! Happy Motoring, Hi-Line Team
I received friendly, professional customer service.
I received friendly, professional customer service. I purchased a mini Cooper and I love it.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words! We're thrilled to hear that you had a positive experience with our team and that you're enjoying your new MINI Cooper. It was a pleasure assisting you, and we're grateful you chose us for your purchase. If you ever need anything in the future, don't hesitate to reach out. Enjoy the ride! 🚗 Happy Motoring, Hi-Line Autohaus Team
Nasir and Mr.
Nasir and Mr. Terry were so helpful and made our purchase so easy! We love HiLine this is our 6th vehicle we’ve purchased from them!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your continued trust in Hi-Line and for sharing such wonderful feedback! We're delighted to hear that Nasir and Terry made your experience smooth and enjoyable. It's an honor to have earned your business for the sixth time, and we truly value your loyalty. We look forward to serving you again in the future! Happy Motoring, Hi-Line Autohaus Team