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Hi-Line Autohaus

(1,069 reviews)
Visit Hi-Line Autohaus
Sales hours: 9:00am to 7:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–5:00pm
Sunday Closed
2025 consumer dealer award
View 8 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
(888) 695-8614 (888) 695-8614

Reviews

(1,069 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hi-Line Autohaus from DealerRater.

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I purchased a BMW 428i from Hi-Line Auto online, had a

I purchased a BMW 428i from Hi-Line Auto online, had a great experience. Carl Fitzgibbon helped me work through the process, and was fantastic to deal with. I would highly recommend Hi-Line Auto for your next vehicle purchase, and call Carl to make the sale go smooth!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Nassir went above and beyond really went the extra step

Nassir went above and beyond really went the extra step to get me what I needed

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Great feedback Carl!

Naasir was amazing from the time we greeted each other

Naasir was amazing from the time we greeted each other and remained attentive until the deal was completed. The team wanted to ensure that I got the car that I wanted and within the desired payment range. They worked together and today I get to drive off with my new car. Thanks team!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that Naasir and the team provided attentive and dedicated service from start to finish. It’s always our goal to ensure our customers drive away in the vehicle they truly want—at a payment that fits their needs. Congratulations on your new car, and we appreciate the opportunity to assist you. Enjoy the ride! Happy Motoring, Team Hi-Line

Had a great experience bought a Tesla from Carl and Josh

Had a great experience bought a Tesla from Carl and Josh did the financing. Awesome

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We're thrilled to hear that Carl and Josh provided excellent service during your Tesla purchase and financing process. We truly appreciate your business and look forward to assisting you again in the future. Enjoy your new Tesla! Happy Motoring, Team Hi-Line

I recently had the pleasure of working with Rich at

I recently had the pleasure of working with Rich at Hi-Line Auto, and I cannot praise his service enough. From the moment I stepped onto the lot, Rich provided an exceptional car-buying experience. First and foremost, Rich's customer service was outstanding. He was incredibly courteous, attentive, and genuinely interested in helping me find the right vehicle for my needs. He made me feel comfortable and valued as a customer, without any pressure. Rich's knowledge of cars is truly impressive. He was able to answer all of my questions thoroughly and accurately, demonstrating a deep understanding of the vehicles he was selling. He provided valuable insights and helped me make an informed decision. Finally, Rich's follow-up was excellent. He stayed in touch with me throughout the process, ensuring that everything went smoothly. His dedication to customer satisfaction is evident, and I truly appreciated his commitment. I highly recommend Rich to anyone looking for a car salesman who is knowledgeable, courteous, and dedicated to providing excellent customer service. He made the car-buying process a positive and stress-free experience.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Jimoh, Thank you so much for your thoughtful and generous feedback. We are truly grateful that you took the time to share your experience with Rich and Hi-Line Auto. It’s wonderful to hear that Rich provided you with an exceptional car-buying experience—from his attentive and knowledgeable service to his commitment to your satisfaction throughout the process. We take great pride in our team, and feedback like yours is a testament to the dedication and professionalism Rich brings to every customer interaction. We're thrilled that we could help make your car-buying journey positive and stress-free. On behalf of Rich and all of us at Hi-Line Auto, thank you for your recommendation and trust. If there's anything more we can do for you, now or in the future, please don’t hesitate to reach out. Warm regards, HiLine Team

Naas and George are good and they helped me closing the

Naas and George are good and they helped me closing the deal. It was nice experience working with them.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Aditya, Thank you for sharing your experience with us. We’re glad to hear that Naasir and George were able to assist you effectively and help you close the deal. It's always our goal to provide a smooth and positive experience for our clients, and we're pleased to know they delivered on that promise. We truly appreciate your business and your kind words. Should you need any further assistance, please don’t hesitate to reach out. We look forward to serving you again in the future. Best regards, HiLine Autohaus Team

Rich provided exceptional customer service.

Rich provided exceptional customer service. He was personable, cordial, thoughtful, thorough, friendly and professional. He provided one of the best car-buying experiences my wife and I have ever had

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  • Overall experience 5.0
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  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Stephon, Thank you for your wonderful feedback! We're thrilled to hear that Rich provided you with such an exceptional car-buying experience. It's great to know that his personable, thoughtful, and professional approach made a lasting impression. We truly appreciate your kind words and will be sure to pass them along to Rich. Your satisfaction is our top priority, and we're grateful for the opportunity to serve you and your wife. We look forward to assisting you again in the future! Happy Motoring, HiLine Team

Just completed my second purchase from Hi-Line in the

Just completed my second purchase from Hi-Line in the last year. Rich was involved in both sales and always a pleasure to work with. Lonnie and Justin made sure the deal kept moving along and answered all my questions. Great folks.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your continued trust in Hi-Line! We're so glad to hear that both of your experiences with us were positive. It's wonderful to know that Rich, Lonnie, and Justin were able to assist you and make the process smooth and enjoyable. We truly value your feedback and are grateful for your business. We look forward to serving you again in the future and making your next visit just as great! Happy Motoring, HiLine Team

Excellent work and great contact by Nassir and everyone

Excellent work and great contact by Nassir and everyone in the finance department overall great company to work with

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We're delighted to hear that Nassir and our finance department provided you with excellent service. We truly appreciate your feedback and are glad to know that your experience with us was a positive one. It's our goal to offer the best service possible, and we're grateful for the opportunity to work with you. We look forward to assisting you again in the future! Happy Motoring, HiLine Team

The guys were great, Rich, Terry, Justin and Josh.

The guys were great, Rich, Terry, Justin and Josh. I Would recommend them to anyone

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! I'm glad to hear that Rich, Terry, Justin, and Josh provided great service. We'll be sure to pass along your positive comments to them. Let us know if there's anything else we can do for you! Happy Motoring, HiLine Team