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Hi-Line Autohaus

(1,072 reviews)
Visit Hi-Line Autohaus
Sales hours: 9:00am to 7:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–5:00pm
Sunday Closed
2025 consumer dealer award
View 8 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
(888) 695-8614 (888) 695-8614

Reviews

(1,072 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hi-Line Autohaus from DealerRater.

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Great experience

We had a great experience at Hi-Line garage. We are very happy with our car purchase (BMW) . We drove from Raleigh on a recommendation from a friend

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

AWESOME CAR BUYING EXPERIENCE

We had a wonderful experience purchasing our new truck at Hi-Line Garage. Matthew Zelie was THE best! He stayed in touch with us throughout the entire process from the get-go, and worked diligently on keeping us updated with new inventory, as he knew what we were looking for. When we went in to look at the truck we bought in person, he was very polite, caring, personable, and explained each thing step-by-step to us so we knew what to expect and when. It also was a pleasantly fast process compared to others. We were in and out within a very reasonable timeframe! Should we need another car in the future, we WILL be back! We would recommend Hi-Line Garage to anyone looking for a car! Oh…. and ASK FOR MATT Z.! You will not be disappointed!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Audi Q5

Thanks for the great car at a good price. My wife found it on your web site and we bought it the same day! Rich , our salesperson made everything go smooth. The entire staff was friendly and helpful. Next time we need a car we'll be sure to check Hi Line first!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Best place to buy a quality used car.

Thanks for the great car at a good price. My wife found it on your web site and we bought it the same day! Rich , our salesperson made everything go smooth. The entire staff was friendly and helpful. Next time we need a car we'll be sure to check Hi Line first!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Best buying experience EVER

I worked with Matt and then Erick to trade my vehicle for another used car. I DREAD trading cars because it always takes ALL DAY LONG and I have to sit through haggling with the sales people then with the financial person who tries to add on dozens of other packages, which is why I hate it when I need to trade. Going to Hi-Line Garage was absolutely the opposite. Matt and Erick were both knowledgeable and laid back, and Erick actually got me a better deal than I asked for!! Now what car salesman EVER does that?! If you are in the market to purchase another vehicle, I highly recommend these guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Like pushing the EASY button!

In the market to trade for a new vehicle. Matt and Erick both helped tremendously with this process. This was the easiest transaction I have ever had in my life with purchasing a car! Highly Recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Shopping for a New Car

Hi-Line Garage had the exact car that I was looking for and at a great price! I enjoyed very much working with Rich Bogert and other staff members, and felt that I received exceptional customer service! I would highly recommend Hi-Line Garage to anyone looking to buy another car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience at Hi-Line Garage

I wanted to say what an awesome experience I had working with Asheesh Pathak at Hi-Line Garage. It was one of the easiest car buying experiences I have ever had! Thanks Hi-Line and Asheesh!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Car buying made easy

I wanted to say what an awesome experience I had working with Asheesh at Hi-Line Garage. It was one of the easiest car buying experiences I have ever had! Thanks Hi-Line and Asheesh!h!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Easiest Place to Buy a Car

Just started my car search and this was probably the easiest process I have encountered. The majority of their inventory is off lease luxury vehicles that are two and three years old. As far as the condition of the vehicles, these are probably some of the cleanest pre-owned cars I've seen on one lot. I dealt with an associate named Ash. Very professional and knowledgeable. Best part was that I never felt like I was being pressured. The prices are non-negotiable but comparing it to other dealers, Hi Line's are about three to four thousand dollars less than all the other advertised prices. I still have 4 months left on my lease and when that ends I'm definitely planning to come back and purchase a vehicle from Ash.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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