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Hi-Line Autohaus

(1,069 reviews)
Visit Hi-Line Autohaus
Sales hours: 9:00am to 7:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–5:00pm
Sunday Closed
2025 consumer dealer award
View 8 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
(888) 695-8614 (888) 695-8614

Reviews

(1,069 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hi-Line Autohaus from DealerRater.

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Nassir was amazing!

Nassir was amazing! We traveled all the way from WV and he was there to help as soon as we arrived. Quick and does an awesome job!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Nassir was really helpful and made sure that I was able

Nassir was really helpful and made sure that I was able to get in the vehicle I wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Rick was always available and informative throughout the

Rick was always available and informative throughout the whole purchasing process , the quality of vehicle and Customer Service at Hi-Line Autohaus is top notch , I will definitely recommend them .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Nassir was amazing from the jump.

Nassir was amazing from the jump. Great communication throughout the process, very knowledgeable and no pressure, which was awesome! Highly recommend Hi-Line and ask for Nassir. Definitely did a great job taking care of me! Wish I could give 10 Stars!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Rick and Hi-Line Autohaus were amazing to work with for

Rick and Hi-Line Autohaus were amazing to work with for my car buying experience! The team is incredibly knowledgeable, hospitable, and willing to work with you on financing to secure the car of your dreams. I visited other dealerships in the area and can say with confidence that Hi-Line offers a better buying experience and quality of vehicles than their competitors. Everyone from financing to service exceeded my expectations - they were even nice enough to wax the car before driving off the lot!! I’m incredibly happy, in-love with my new car, and cannot thank them enough for making an otherwise stressful buying decision an enjoyable experience. I highly recommend Rick and Hi-Line for your car buying journey - you’ll be well taken care-of!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Did not honor the offer they made on my car once I drove

Did not honor the offer they made on my car once I drove out of my state to them. The car was in perfect condition and they said so themselves so had no reason to lowball me after they got me to drive all the way to them with a fake offer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Everything is good and the dealer is cool his name is NAS

Everything is good and the dealer is cool his name is NAS thank to him

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Great experience overall!

Great experience overall!! 10/10 for customer service!! Rich was super helpful and informative and walked me through every step. Would recommend him to anyone!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Very easy to deal with and gave me time to make a

Very easy to deal with and gave me time to make a decision on what vehicle .Without any pressure to buy one.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Only good things to say about the experience.

Only good things to say about the experience. Naasir was attentive and knowledgeable in the process. He kept me updated on inventory changes and understood my desires in the process. My time was respected and I felt that all along the process. Being a BMW enthusiast for a number of years I can say their models are well equipped with desired packages. I would recommend both Naasir and Hi-Line with your vehicle purchasing endeavors. I appreciate their efforts.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.