Reviews
Nassir was amazing!
Nassir was amazing! We traveled all the way from WV and he was there to help as soon as we arrived. Quick and does an awesome job!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Nassir was really helpful and made sure that I was able
Nassir was really helpful and made sure that I was able to get in the vehicle I wanted.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Rick was always available and informative throughout the
Rick was always available and informative throughout the whole purchasing process , the quality of vehicle and Customer Service at Hi-Line Autohaus is top notch , I will definitely recommend them .
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Nassir was amazing from the jump.
Nassir was amazing from the jump. Great communication throughout the process, very knowledgeable and no pressure, which was awesome! Highly recommend Hi-Line and ask for Nassir. Definitely did a great job taking care of me! Wish I could give 10 Stars!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Rick and Hi-Line Autohaus were amazing to work with for
Rick and Hi-Line Autohaus were amazing to work with for my car buying experience! The team is incredibly knowledgeable, hospitable, and willing to work with you on financing to secure the car of your dreams. I visited other dealerships in the area and can say with confidence that Hi-Line offers a better buying experience and quality of vehicles than their competitors. Everyone from financing to service exceeded my expectations - they were even nice enough to wax the car before driving off the lot!! I’m incredibly happy, in-love with my new car, and cannot thank them enough for making an otherwise stressful buying decision an enjoyable experience. I highly recommend Rick and Hi-Line for your car buying journey - you’ll be well taken care-of!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Did not honor the offer they made on my car once I drove
Did not honor the offer they made on my car once I drove out of my state to them. The car was in perfect condition and they said so themselves so had no reason to lowball me after they got me to drive all the way to them with a fake offer.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Everything is good and the dealer is cool his name is NAS
Everything is good and the dealer is cool his name is NAS thank to him
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience overall!
Great experience overall!! 10/10 for customer service!! Rich was super helpful and informative and walked me through every step. Would recommend him to anyone!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very easy to deal with and gave me time to make a
Very easy to deal with and gave me time to make a decision on what vehicle .Without any pressure to buy one.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Only good things to say about the experience.
Only good things to say about the experience. Naasir was attentive and knowledgeable in the process. He kept me updated on inventory changes and understood my desires in the process. My time was respected and I felt that all along the process. Being a BMW enthusiast for a number of years I can say their models are well equipped with desired packages. I would recommend both Naasir and Hi-Line with your vehicle purchasing endeavors. I appreciate their efforts.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car