Reviews
Dante was super helpful and was very kind to work with !...
Dante was super helpful and was very kind to work with ! Dealer ship is great and very clean. Overall a great experience! Killer people ! Killer deals !
I really cannot say enough good things about my...
I really cannot say enough good things about my experience with Dante DeMiro. Since I first contacted him several months ago in my search for a new heavy duty truck, he went above and beyond my expectations. In fact, I have never had such a positive experience with a car salesman. Anytime I had a question, he quickly responded. I had a lot of questions and he spent a great deal of time with me. I highly, highly recommend going through Dante if you are looking for a vehicle. I will definitely be using his services in the future, and will be recommending that my friends and family contact him if they need a car or a truck.
Had to get my windows tinted. Dante Picked up my vehicle...
Had to get my windows tinted. Dante Picked up my vehicle at my place of work and took care of me. Communicated thru the entire process.
Service
Great service. It wa prompt and professional. My rep guy Zach provided great experience that kept me informed.
Audi A4 purchase
I worked with Triston and he was great to work with. I would highly recommend asking for him when you get ready for your next car.
Horrible experience. This is my mother’s car and she has...
Horrible experience. This is my mother’s car and she has cancer and is completely stressed out now and scared to drive her own car. First repair — unskilled mechanic supposedly left a connection loose. Service rep was so cavalier about everything. Mechanic mishap could have put my mother’s life in danger on the highway. Had to demand to have it towed back to dealer and demand a loaner car. Never offered refund. After second repair, car now making a cracking noise. Should have checked out awful reviews of this dealership first. And in the midst of a global pandemic not ONE staff person in dealership worn a mask and I was there at least three different times during all the mishaps. And how can this dealership demand customers wear masks and not one staff person wears a mask. How can cam service rep and that mechanic live with themselves with how they put my mother’s life in danger? I just don’t know what to do now. Overall, they are crooks and a dangerous dealership.
Made an apppointment 2 weeks ahead of time for 7am this...
Made an apppointment 2 weeks ahead of time for 7am this morning april10 for oil change and battery check.Got there the guy workin counter by himself said he couldn't find appointment and it would be 2-3 hour wait.Got keys and left.I have been withcarl black since 2005 when I bought my Impala and never had a problem until this morning.I'm a little skeptical in re-scheduling tho this is the only place my car has been serviced..any othher time I'd give you a 5 but after this morning,not so high..thank you
Ken, My name is Lewis Whitener and I am the Business Development Manager here at Carl Black. I wanted to reach out and let you know that I am very sorry that we left you less than satisfied with your visit on the 10th. We pride ourselves in taking care of our customers, especially our long term customers. Not to make an excuse, but to simply give a small explanation to hopefully help you understand what happened. On March 28th we moved to a new software system to better handle our customers. We are in a little bit of a learning curve and obviously we dropped the ball with you. Please give us the opportunity to regain your trust and I believe you will see a marked improvement. Again, thank you for your past business and we hope to continue working with you in the future.
Triston was very friendly and helpful! He was able to...
Triston was very friendly and helpful! He was able to get the vehicle I wanted at the price I wanted! He was great to work with!
Joel was very helpful and good at keeping in contact with...
Joel was very helpful and good at keeping in contact with me about the car I was inquiring about. After making my final decision he also gave me tips, and other advice about my vehicle after the purchase. Very happy spirited guy.
Ahin serviced my gas cap, was very quick and friendly. I...
Ahin serviced my gas cap, was very quick and friendly. I didn’t have to wait around as soon as got there I was able to pull right in to get my service done