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Carl Black Chevrolet

Reviews

4.7 out of 5 4.7
181 lifetime reviews. Includes reviews of Carl Black Chevrolet from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    January 21, 2019

    Everyone was polite and helpful. The salesman explained all the features of the car to me that I was unfamiliar with. He answered all my questions in a... courteous friendly manner.

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    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Tremayne Townsend

    Sales Manager

    (4.8) 61 reviews

    Terrence Robinson

    Sales

    (4.6) 27 reviews

  • 5.0 out of 5
    January 21, 2019

    It was a good experience with Mr .George .And I would recommend the dealership to friends and family. Thanks for a nice and good experience

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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Tremayne Townsend

    Sales Manager

    (4.8) 61 reviews

    George Darvin

    Sales

    (5.0) 11 reviews

  • 1.0 out of 5
    January 21, 2019

    A nightmare received a raggedy car. Service department are lazy don't do there job properly. I will never thought i would go through this i should... have just stuck to buy here pay here if i was gone buy a lemon

    1.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jeremy Teal

    Sales Floor Manager

    (4.8) 38 reviews

    Tremayne Townsend

    Sales Manager

    (4.8) 61 reviews

    Terrence Robinson

    Sales

    (4.6) 27 reviews

  • 5.0 out of 5
    January 15, 2019

    Terrence was awesome ! Very good experience buying my Traverse from him. Treymane was also very nice. The both of them creating a very nice buying experience!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to leave such great feedback with us on your overall experience at the dealership with Terrance and Treymane. Congrats o...n your Traverse! We hope you are enjoying it. If you ever need anything, let us know. Take care!


    Worked with:
    Tremayne Townsend

    Sales Manager

    (4.8) 61 reviews

    Terrence Robinson

    Sales

    (4.6) 27 reviews

  • 5.0 out of 5
    January 14, 2019

    Here's why Carl Black totally rocks --- When I set out to buy a car I knew exactly what I was looking for, and I was in no mood to play "the game" with... another cheesy car salesman... I visited probably 10 dealerships in my quest... Along that journey, I found a lot of cars that *almost* fit the description of what I wanted, but when I would start inquiring about buying, the salesmen at other dealerships would throw in the "Oh, well we added these accessories, and we put this and that on the car, so that's why we're going to have to charge you more than what it's worth..." ---- When I got to Carl Black, I looked at the car, and I told them that some things needed to be changed on the automobile before I would commit to buying... I expected the typical pushback of some sort, but all I got was absolute agreement and unbelievable cooperation... A car sale should be an agreement of equal value between two honest people - And that's exactly what Terrence at Carl Black gave me. I will do all my business here for the remainder of my time in this area. Top notch service.

    5.0 out of 5
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    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to leave such great feedback with us on your overall experience at the dealership with Terrence! We look forward to work...ing with you again in the future. If you need anything, let us know. Thank you kindly for the five-stars and recommendation. Take care!


    Worked with:
    Terrence Robinson

    Sales

    (4.6) 27 reviews

    Kiante Young

    Sales

    (5.0) 21 reviews

  • 4.0 out of 5
    January 9, 2019

    it was a great experience they met most of my requirements and I did not feel pressured into purchasing and Rodney bonds was a great salesperson who worked... with us.

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    3.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are thrilled to hear about your overall experience at the dealership with Rodney! We strive to have the best possible customer service and your rev...iew reflects that. Thank you kindly for your five-stars and recommendation! We hope to see you again soon!


    Worked with:
    Tremayne Townsend

    Sales Manager

    (4.8) 61 reviews

  • 5.0 out of 5
    January 7, 2019

    Due to a deer hitting my car I was in desperate need of a new one. Jewel flowers made my experience easy and comfortable. I would recommend him for fast... easy and not pushy car service. Thank you for all your help!

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    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Tremayne Townsend

    Sales Manager

    (4.8) 61 reviews

  • 5.0 out of 5
    January 3, 2019

    From the beginning they were helpful and caring. They did whatever they had to do to make everything possible and for that I really appreciate the Carl... Black staff especially Jeremy and Tremayne!

    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to leave feedback with us on your full experience at the dealership. We are thrilled to hear that Jeremy and Tremayne we...re a pleasure to work with! Thank you for your five-stars and recommendation! We hope to see you again soon!


    Worked with:
    Jeremy Teal

    Sales Floor Manager

    (4.8) 38 reviews

    Tremayne Townsend

    Sales Manager

    (4.8) 61 reviews

  • 5.0 out of 5
    January 3, 2019

    Got me into a new Chevy Cruze within a few hours. Got my monthly payment where I wanted it. Answered all my questions. I love my new car.

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    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jeremy Teal

    Sales Floor Manager

    (4.8) 38 reviews

  • 3.0 out of 5
    January 1, 2019

    It took two times to get the paperwork right they did not have two key had to go back to get the second one made it been a rough process

    5.0 out of 5
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    3.0 out of 5
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    2.0 out of 5
    Friendliness
    3.0 out of 5
    Pricing
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We thank you for taking the time to leave feedback with us on your experience with the dealership as it helps us improve. We would like for you to per...sonally contact: Customer Relations Manager, Kayte (615)748-8543. We look forward to hearing from you. Thank you.


    Worked with:
    Tremayne Townsend

    Sales Manager

    (4.8) 61 reviews

    Kiante Young

    Sales

    (5.0) 21 reviews

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