Reviews
Write a reviewCustomer Service is wonderful.
Karina was very helpful. Our repair required parts that had to be ordered, and she kept us updated as to when to expect the parts to arrive.
Hi Karen, we are so happy to hear that Karina made sure you had a 5-star experience! Please do not hesitate to let us know if we can help you with anything else! Regards, Brandon Goodermont Director of Operations bgood@jcdontario.com
Always do follow up w/ a customer some will return
Very happy with the customer service especially from reggie he helped us out they didnt have what we were looking for so i asked to get a call back incase they do get what we where looking and the next day he called us back and went home with a brand new 22 dodge ram !!!!
Hi Brenda, it's a pleasure to hear that Reggie and our team always make sure you leave a happy customer! We're here for all of your RAM needs! Feel free to let us know if you need anything in the future! Regards, Brandon Goodermont Director of Operations bgood@jcdontario.com
Great service advisor and great customer service!!
Troy Turner in the service department was friendly and super responsive! This dealership is always packed and Troy was sure to get me in and out as quickly as promised. Thanks Troy!
Hi Val, we are so proud to hear that Troy always provides you with a positive service visit! Feel free to call or stop by if there is anything else we can do for you. Regards, Brandon Goodermont Director of Operations bgood@jcdontario.com
Awesome!!!
Excellent customer service and fast service it was done faster than expected, Ryan did a great job accommodating me everybody I talked with was very nice.
We are glad that Ryan was able to get you in and out as soon as possible! Your business and time are much appreciated! We hope to see you soon. Regards, Brandon Goodermont Director of Operations bgood@jcdontario.com
Ask for Ryan
Vehicle was serviced with Ryan. He was great. Nice, great service and updates were coming my way of the status of the vehicle and about how much longer it would be. I will be back and I will ask for Ryan.
Hi Chris, we are so happy that Ryan was able to take care of all of your needs and we're proud to have him on our team. We can't wait to see you back here again! Regards, Brandon Goodermont Director of Operations bgood@jcdontario.com
Awesome dealership
Fred was my customer service representative and he did a fantastic job, he answered all my questions and I will be referring everyone I know to him. The Jeep Grand Cherokee is the best car I’ve owned.
Hi Jeffrey, customer satisfaction is our main goal, and it pleases us to hear of your experience with Fred! We appreciate your business and we can't wait to see you again soon! Regards, Brandon Goodermont Director of Operations bgood@jcdontario.com
A+ in an era that you don’t see often
Beyond efficient and pleasant - I drove over 200 miles each way and would do it again to do business with this team! Professional and courteous, quick and down to business!
Hi Jon, we couldn't be happier to hear that you enjoyed your experience with us! Thank you for driving all the way out to us and we hope to see you again! Regards, Brandon Goodermont Director of Operations bgood@jcdontario.com
Outstanding Service from Dana
Dana has provided outstanding service consistently. He is direct, with focused follow-through, and does what he says he is going to do. I am not easily impressed, however, I give Dana 5 stars.
Carmen, Dana is awesome and we can't wait to let him know about your 5-star review! We appreciate this great review and we hope to see you again! Regards, Brandon Goodermont Director of Operations bgood@jcdontario.com
Service Advisor Kevort was great!
If you are going in for service, ask for Kevort. He was very professional and concerned about my concerns. Made me feel like he cared. Service line was slow so be prepared to wait in line awhile even if you have an appointment.
Mike, While happy that you receive great service from Kevort, we're disappointed to read about your wait. We understand your time is valuable and we must provide more prompt service. Thank you for bringing this to our attention and we look forward to providing you with a 5-star experience at your next visit. Regards, Kirk Irvine Service Director Kirk@jcdofontario.com
dALe, t v best service prOvidr!
"dALe" was v prOfesionL rSpectfuL undrstanding sNCr & a v good LisNr. wE wud OnLy rEqwSt OnLy him N t fUtur. thank you sO v much dALe, 4 tAkN such good cAre of r car & us & 4 thurOLy XpLanN ur biLN st8mNt & charges!
The satisfaction of our customers is of the utmost importance to us and we're pleased to hear that is what you received from Dale. We appreciate your feedback and we hope to see you back here again! Regards, Brandon Goodermont Director of Operations bgood@jcdontario.com