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Jeep Chrysler Dodge RAM of Ontario

(710 reviews)

Reviews

(710 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jeep Chrysler Dodge RAM of Ontario from DealerRater.

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Purchased a new Jeep Compass and had a trade in.

Purchased a new Jeep Compass and had a trade in. Very pleased with the transaction.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

We appreciate your kind words, Ann. We're lucky to have a wonderful team and thrilled that you enjoyed your visit with us. Congratulations on your new vehicle! Regards, Chris Howard General Sales Manager chris@jcdontario.com

Our experience with Ontario Jeep Dealer

I give five stars to David Saad, Internet Manager who patiently found the vehicle we were looking for. He is outstanding to work with, professional and a great person. We appreciate his dedicated and hard work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are so happy to hear you found what you were looking for, Carla! Congratulations and welcome to the family! We look forward to working together again in the future. Regards, Chris Howard General Sales Manager chris@jcdontario.com

The dealer was efficient and quick to check in.

The dealer was efficient and quick to check in. Finished a complete service in under two hours. Great service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're so happy to see our team got you in and out in a timely manner. We hope your truck is running like new and we look forward to working together again in the future. Regards, Chris Howard General Sales Manager chris@jcdontario.com

Everything was fantastic!

Everything was fantastic! Could not be happier with the service department. Brittany and Jared took amazing care of me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Doug, It's a team effort here and we're happy to see that Brittany and Jared both provided you with the 5-star service that you deserve. Thank you so much for choosing us here for your truck needs and should you have any questions about anything, please don't hesitate to ask. You're family. Regards, Chris Howard General Sales Manager chris@jcdontario.com

It was a pleasure doing business with Ontario Chrysler

It was a pleasure doing business with Ontario Chrysler Dodge. The sales staff was very knowledgeable and helpful. Brandon Goodermont is an amazing general manager. I tell people about Ontario, dodge Chrysler all the time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Ken, It was a pleasure helping you get into the Jeep that you deserve. Thank you for both your business and your feedback and we can't wait to serve you, your friends, and your family in the future. Regards, Chris Howard General Sales Manager chris@jcdontario.com

Best place to buy your next vehicle!

Freddy Arvayo was our fleet sales representative and he was a genuine pleasure to deal with! He had the vehicle we purchased clean and ready by the time we arrived. Freddy was easy to talk to and he was very open with us. Also, Leo Gangarica in Finance was just as friendly and helpful with the paperwork. In all it took about 90 minutes to complete the transaction and have me driving away in my new vehicle, very nice!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate your kind words, Joe. We're lucky to have a wonderful team and thrilled that you enjoyed your visit with us. Congratulations on your new vehicle! Regards, Chris Howard General Sales Manager chris@jcdontario.com

Jeep Recall

I took my Jeep gladiator in for a right rear leaking axle recall. The service drive was a little slow but after I got written up they told me it would be a few days and they did look busy but they provided me a rental car so that was okay.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We apologize for the long wait, Gary, but we're glad our team delivered quality service. We hope your Jeep is running like new! Regards, Chris Howard General Sales Manager chris@jcdontario.com

I have been going to this dealership since 2009 highly

I have been going to this dealership since 2009 highly recommend them very professional always take care of my needs

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your stars! We are so happy to hear our team has delivered nothing but 5-star service all these years. We look forward to many more! Regards, Chris Howard General Sales Manager chris@jcdontario.com

From out of town

I am not from this area and my RAM ha d a Perform Service as I left San Diego to travel here. I bought my truck from Carl Burger in San Diego and until now they have performed all the services. I had no choice and had to trust this facility with the 60K ERP leaning. Glad I found them and they did even to get my 3500 back to me as quickly as possible. Great staff, great working happy there is such a great organization to trust to succeed in making this a great experience. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for sharing your experience with us, Julie. We're glad that we could assist you with the service on your RAM 3500 and get your truck back to you quickly. We appreciate your kind words! Regards, Kirk Irvine Service Director Kirk@jcdofontario.com

Excellent customer service!

Went in on 8/15 for a failing battery with my Jeep Rubicon. Brittney, my service advisor, confirmed bad battery issue and confirmed battery was still under warranty. Brittney had me out of there with a new battery within 30 minutes! Incredible customer service, thank you Brittney!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Manny, We're so happy to see Brittney got you in and out in no time. We'll be sure to share this 5-star review with her and we hope your Jeep is treating you well! Regards, Kirk Irvine Service Director Kirk@jcdofontario.com