Modern Nissan of Concord

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Reviews

5.0
(3,156 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Excellent service...

The overall customer service at Modern Nissan of Concord is excellent. Took my 2023 Rogue in for its 5,000 mile maintenance check and yearly inspection and all went well. I drive off with a newly washed vehicle...much appreciated because for some reason, I'm not comfortable going through a car wash. I have owned my Rogue since the end of March 2023 and I feel so safe while on the road. The standard safety features among others are the reason I recommend the Rogue to other potential car buyers. I know a co-worker who may be in the market for a new vehicle and I'm encouraging her to take a look at the Rogue! Thank you!

5.0

Excellent service...

The overall customer service at Modern Nissan of Concord is excellent. Took my 2023 Rogue in for its 5,000 mile maintenance check and yearly inspection and all went well. I drive off with a newly washed vehicle...much appreciated because for some reason, I'm not comfortable going through a car wash. I have owned my Rogue since the end of March 2023 and I feel so safe while on the road. The standard safety features among others are the reason I recommend the Rogue to other potential car buyers. I know a co-worker who may be in the market for a new vehicle and I'm encouraging her to take a look at the Rogue! Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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5.0

Great Service

It was smooth process like butter. Excellent Customer Service, clean waiting area, on time service with continuous updates.would definitely recommend others.

5.0

Great Service

It was smooth process like butter. Excellent Customer Service, clean waiting area, on time service with continuous updates.would definitely recommend others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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5.0

Great

My service advisor Mike is always attentive and ready to go. Quick, understood my issue and worked towards a solution.

5.0

Great

My service advisor Mike is always attentive and ready to go. Quick, understood my issue and worked towards a solution.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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5.0

Great friendly service

They are always friendly and willing to help. Called and scheduled same day oil change and inspection. Always helpful and knowledgeable.

5.0

Great friendly service

They are always friendly and willing to help. Called and scheduled same day oil change and inspection. Always helpful and knowledgeable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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5.0

Great service clean facility

Always excellent staff is friendly and the facility is very clean so I enjoy coming to your dealership for my services

5.0

Great service clean facility

Always excellent staff is friendly and the facility is very clean so I enjoy coming to your dealership for my services

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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5.0

Great service

Was getting my car service for a routine change oil and was seen quickly after arriving and the wait wasn't long.

5.0

Great service

Was getting my car service for a routine change oil and was seen quickly after arriving and the wait wasn't long.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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5.0

Great service

Good service and the integrity of the staff. Service can be a bit pricey. I like this location above the others I’ve visited.

5.0

Great service

Good service and the integrity of the staff. Service can be a bit pricey. I like this location above the others I’ve visited.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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5.0

Great

Gil took great care of me again. He listens to what I want and helped me stay within my budget. Stacy was thorough, made sure I understood everything.

5.0

Great

Gil took great care of me again. He listens to what I want and helped me stay within my budget. Stacy was thorough, made sure I understood everything.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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5.0

Great Service

Service team were knowledgeable, friendly and listen to my concerns. Notified in a timely manner when services were completed. Clean facilities definatly recommend.

5.0

Great Service

Service team were knowledgeable, friendly and listen to my concerns. Notified in a timely manner when services were completed. Clean facilities definatly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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5.0

Oil Change

Art was so nice and helpful made me feel very comfortable. I really appreciate how he was able to break down my service.

5.0

Oil Change

Art was so nice and helpful made me feel very comfortable. I really appreciate how he was able to break down my service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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See all 3156 reviews