Reviews
Write a reviewExcellent service...
The overall customer service at Modern Nissan of Concord is excellent. Took my 2023 Rogue in for its 5,000 mile maintenance check and yearly inspection and all went well. I drive off with a newly washed vehicle...much appreciated because for some reason, I'm not comfortable going through a car wash. I have owned my Rogue since the end of March 2023 and I feel so safe while on the road. The standard safety features among others are the reason I recommend the Rogue to other potential car buyers. I know a co-worker who may be in the market for a new vehicle and I'm encouraging her to take a look at the Rogue! Thank you!
Excellent service...
The overall customer service at Modern Nissan of Concord is excellent. Took my 2023 Rogue in for its 5,000 mile maintenance check and yearly inspection and all went well. I drive off with a newly washed vehicle...much appreciated because for some reason, I'm not comfortable going through a car wash. I have owned my Rogue since the end of March 2023 and I feel so safe while on the road. The standard safety features among others are the reason I recommend the Rogue to other potential car buyers. I know a co-worker who may be in the market for a new vehicle and I'm encouraging her to take a look at the Rogue! Thank you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service
It was smooth process like butter. Excellent Customer Service, clean waiting area, on time service with continuous updates.would definitely recommend others.
Great Service
It was smooth process like butter. Excellent Customer Service, clean waiting area, on time service with continuous updates.would definitely recommend others.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great
My service advisor Mike is always attentive and ready to go. Quick, understood my issue and worked towards a solution.
Great
My service advisor Mike is always attentive and ready to go. Quick, understood my issue and worked towards a solution.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great friendly service
They are always friendly and willing to help. Called and scheduled same day oil change and inspection. Always helpful and knowledgeable.
Great friendly service
They are always friendly and willing to help. Called and scheduled same day oil change and inspection. Always helpful and knowledgeable.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service clean facility
Always excellent staff is friendly and the facility is very clean so I enjoy coming to your dealership for my services
Great service clean facility
Always excellent staff is friendly and the facility is very clean so I enjoy coming to your dealership for my services
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
Was getting my car service for a routine change oil and was seen quickly after arriving and the wait wasn't long.
Great service
Was getting my car service for a routine change oil and was seen quickly after arriving and the wait wasn't long.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
Good service and the integrity of the staff. Service can be a bit pricey. I like this location above the others I’ve visited.
Great service
Good service and the integrity of the staff. Service can be a bit pricey. I like this location above the others I’ve visited.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great
Gil took great care of me again. He listens to what I want and helped me stay within my budget. Stacy was thorough, made sure I understood everything.
Great
Gil took great care of me again. He listens to what I want and helped me stay within my budget. Stacy was thorough, made sure I understood everything.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Service
Service team were knowledgeable, friendly and listen to my concerns. Notified in a timely manner when services were completed. Clean facilities definatly recommend.
Great Service
Service team were knowledgeable, friendly and listen to my concerns. Notified in a timely manner when services were completed. Clean facilities definatly recommend.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Oil Change
Art was so nice and helpful made me feel very comfortable. I really appreciate how he was able to break down my service.
Oil Change
Art was so nice and helpful made me feel very comfortable. I really appreciate how he was able to break down my service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase