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Modern Nissan of Concord

(3,446 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 2 awards
2025 state dealer award
2025 consumer dealer award
New (855) 829-0238 (855) 829-0238
Used (866) 375-6095 (866) 375-6095
Service (866) 375-6212 (866) 375-6212

Reviews

(3,446 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Modern Nissan of Concord from DealerRater.

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Modern Nissan 10/10

My Sales representative Doug was extremely helpful, I didn’t feel pressured to make a purchase and he was very open to any questions. The Sales GM Mike was also great in working with me to come to a solution to get a purchase made.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to share your feedback regarding your experience at Modern Nissan Of Concord and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! The Modern Nissan of Concord Team

Great Service and Kind people

Always have a great service with Nissian. The staff know what they are doing and never try to get more money out of me. I love bring my car there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service Department Concord Nissan

Heath Culp found my problems and got them repaired immediately. He is Knowledge, Efficient, Congenial and Understanding of the Customer's needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

Incredible service department. Fast and very courteous. The waiting room was very clean. I was in and out in one hour.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great, quality service!

Mike Redwine is my service advisor and is wonderful! Staff is friendly. I appreciate the reasonable wait times too! I’m very pleased!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

Fast and friendly service. They helped me get into the car I wanted. And great people. Jamal my salesman was just fantastic. Staci my finance lady was the best. Love her. And for my recent oil change Heath took care of my needs and was great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Kimberly, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! The Modern Nissan of Concord Team

NISSAN SERVICE

IT DIDNT TAKE LONG TO GET MY CAR SERVICED. WAS IN AND OUT IN AN HOUR. THANKS GUYS HAPPY CAMPER

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Ask first

I was impressed the wait time wasn't really long. Technician provided much needed feedback. Dealership was clean and everyone was professional.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 3.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Serivce

Jordan was very helpful and kept me informed of each step in the repair. I would use them again for service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service and attention to detail

The oil change & tire rotation took less than an hour and you all offered me a car wash too. Very friendly service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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