Reviews
Great Service
The service team is always pleasant, and the responsiveness of the service representatives and quality of service at Modern Nissan in Concord, NC is unbeatable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service, clean facility
II went in for an oil change and tire rotation. The person i dealt with (sorry foegot his name at the moment) was very nice. He was friendly and knowledgeable. I appreciate that be was not pushy to upsell anything else
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Your kind words and fantastic review are greatly appreciated, Elizabeth! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. The Modern Nissan of Concord Team
Excellent Sercice
Heath Culp always takes care of my needs in a friendly and professional manner. His attention to detail is far superior than I have experienced with CSR's at other dealerships.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service
Staff was friendly, helpful saw to my cars' needs. Answered my questions serviced my vehicle top notch. Would recommend to friend.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service. Clean facilities
Very prompt and efficient. The facility and waiting room were immaculate. Service personnel very polite and professional. Waiting time was great.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great sales team.
The service was great. The staff were very accommodating and friendly. Our service technician was very knowledgeable and explained all maintenance.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service and friendly sales team
Our salesperson Howard was great. He explained every detail to us on what was happening and how things were being handled on our loan.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Modern Nissan of Concord Team
Dealership dealings
Amani Robinson did a great job with helping me out with my end of lease financing. I really appreciated his customer service and friendliness. Steven Cunningham was also so friendly and personable and I felt comfortable with them both. Thanks guys.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Regrads, The Modern Nissan of Concord Team
Great sales team.
We loved our salesman Mr. Gil Bracy. He was the best. He was so professional and knowledgeable. And he was very accommodating. We will be recommending him to all our friends and family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thanks for your praise and kind comments about our team. Your recommendation means so much to us and we're so happy to have earned it. We do hope we can be of assistance in the future. Take care! Best, The Modern Nissan of Concord Team
Excellent Service
A very short wait even though I did not have an appointment. Service technician was great and kept me informed while my car was being serviced.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase