Hendrick Toyota Concord

Reviews

4.4 out of 5 4.4
98 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    December 9, 2018

    very pleased, pleasant facilities, good waiting area, clean and efficient, excellent quality, consistently good.

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    Dealer Response

    Hi Jacquelyn, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Toyota Concord! Vernita, CRM

  • 5.0 out of 5
    December 7, 2018

    Great dealership. Friendly, informative, honest, and upfront with deal. No nonsense. Will recommend to friends. Definitely go back when we need another... car.

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    Shopped for a new car
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    Dealer Response

    Hello Wayne, thank you; we appreciate your feedback! Vernita, CRM

  • January 27, 2018

    I have purchased several Toyota cars and trucks over the years and I have never had a more pleasant experience. Ashlea Norcom was superb. She was knowledgeable,... easy to work with and did exactly what she said she would do. I never had to worry about anything. Be sure to see Ashlea at Hendrick Toyota in Concord to buy your next Toyota.

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    Shopped for a new car
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  • 5.0 out of 5
    December 6, 2018

    I had a great experience getting my car serviced and will definitely be back. Michael was personable and helpful, and the other staff working that day... were also very friendly.

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    Came in for service or repair
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    Dealer Response

    We appreciate your positive review about your recent service experience with us and Mike Sheehan! Vernita, CRM

  • 5.0 out of 5
    December 6, 2018

    Very efficient and quick. Staff was very friendly and knowledgeable.

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    Does recommend this dealer
    Came in for service or repair
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    Dealer Response

    Hi ANN, thanks again for taking the time to leave us this great review about your recent service visit. Vernita, CRM

  • 5.0 out of 5
    December 6, 2018

    Truly exceptional service. Hendricks is a fine company

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    Dealer Response

    Hi Lafayette, we are very happy to have provided you with such a positive experience! Vernita, CRM

  • 5.0 out of 5
    December 2, 2018

    Sales listened to my needs, made suggestions, and 3 hours later I was out the door with a new “used” car. Everyone was friendly and helped... me through the process. Thanks Hendricks!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We are very happy to have provided you with such a positive experience! Vernita, CRM

  • 5.0 out of 5
    November 24, 2018

    The best service experience I have ever had anywhere.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We appreciate your positive review about your recent service experience with us! Vernita, CRM

  • 5.0 out of 5
    November 21, 2018

    Took the Tundra in for an oil change and tire rotation before holiday travels. The entire process took an hour. The waiting room was comfortable and... clean

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    Dealer Response

    Thank you again for taking the time to let us know how we did. We look forward to seeing you on your next visit. Vernita, CRM

  • 5.0 out of 5
    November 19, 2018

    I have a Toyota Dealership within 5 miles of my home, but I choose to bring my car to Hendrick Toyota of Concord not just because I purchased the vehicle... there but because their service department is top notch.

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    Dealer Response

    Thank you so much for your positive comments about Hendrick Toyota Concord! Vernita, CRM

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