Hendrick Toyota Concord

(4.5) 235 reviews

Dealer on Cars.com since February 2012

Currently in stock!

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New Used Service

Today's Hours

Sales 1:00 PM - 7:00 PM
Service 9:00 AM - 5:00 PM
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 9:00 PM
Wed 9:00 AM - 9:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 9:00 PM
Sat 9:00 AM - 8:00 PM
Sun 1:00 PM - 7:00 PM
Mon 7:00 AM - 7:00 PM
Tue 7:00 AM - 7:00 PM
Wed 7:00 AM - 7:00 PM
Thu 7:00 AM - 7:00 PM
Fri 7:00 AM - 7:00 PM
Sat 7:00 AM - 6:00 PM
Sun 9:00 AM - 5:00 PM

Reviews

4.5
235 lifetime reviews. Includes reviews of Hendrick Toyota Concord from DealerRater.com
  • Finally a Fast and painless car transaction!

    I was about to purchase a Toyota Prius from Lake Norman Toyota when I found the same car but a year newer on the cars.com website for Hendrick Toyota.

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    I called them as I was in route to their dealership but they told me that car was just purchased, however, they had another one in the same year and they would discount that one to the same price. When I arrived they already had pulled that car around to the front. The sales rep (Jeffery) who I talked to on the phone met me at the door and showed me the car that they had told me about. I told them what I was offered at the Lake Norman store for my Cadillac. They went out and took a look at it and within 5 minutes agreed to my offer. I was purchasing this car for my teenage daughter who just turned 16. I had to get financing and the lady (Rachael) showed me my options and informed me that two credit bureau's had a 50 point difference. I found that Equifax had some inaccurate information so I was able to get that corrected. They used the correct report from Experian and I was able to get a good interest rate. All this took place in a matter of 90 minutes. I had to pick up my kids from school so I told them in the beginning that I would have to finish the deal the next day expecting this to take two or three hours. They filled the new car up with gas, detailed it and had me on the road in time to pick up my kids. I'm very good about finding the best price online so they got my attention with their price but the "process" was very easy and painless. They also threw in 6 oil changes and road side assistance. I have AAA so I don't need the roadside assistance but the 6 oil changes will save me some $$ down the road. This was my first time dealing with any Hendrick dealership and I was really impressed. The Lake Norman dealership was very nice too. They just got beat out on price.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to post this review. We appreciate your feedback here at Hendrick Toyota Scion Concord. We strive for just the type of

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    visit you had with us. We appreciate you and your business. Vernita Reveron Customer Relations Manager


  • Best dealership I have EVER experienced

    I drove all the way from Burlington to Concord. I???d do it again, indeed if I ever need to purchase another vehicle, I will! Shelly is awesome! She g

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    oes above and beyond!

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    Does recommend this dealer

  • Great experience

    We just purchased a 2018 Toyota Highlander and had a great experience with Noelle, our salesman Rafa and the finance representative, Dave Parker. They

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    were able to beat all other pricing from the nearby three dealerships. The purchase process with Noel was great as well - he is super friendly, very knowledgeable and takes ample time to show you the car and its features. I highly recommend this dealership and the crew of people! Thank you for a great experience!

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    Does recommend this dealer

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Service & Repair

Service Reviews

4.5

60 lifetime reviews of the Service Department.
Includes reviews of Hendrick Toyota Concord from DealerRater.com

  • Excellent , professional service

    Excellent and courteous service. Chris took very good care of my 4runner service needs. The techs were fast and effective. They explained the services

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    provided and made sure all my questions were answered.

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    Does recommend this dealer
    Came in for service or repair

  • OIl change and service

    April was extremely helpful and friendly. I arrived early to my appt. and the advisor I had scheduled wasn't there yet. She took me right on in and

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    assisted me and I was out the door when my scheduled advisor arrived.

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    Does recommend this dealer
    Came in for service or repair

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Service Pricing

    Wheel Alignment (4WD)

    $64.95 and up*

    Wheel Alignment (RWD)

    $64.95 and up*

    Wheel Alignment (AWD)

    $64.95 and up*

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since February 2012

We are proud to be the only Hendrick Toyota dealer in the Charlotte Metro area. We are a 21 time Toyota President's Award Winner. With every used car purchase at Hendrick Toyota Scion Concord, you will receive our Hendrick Care Package. The Care Package includes a complimentary maintenance plan with 2 years roadside assistance, 6 oil changes, tire rotations, and multipoint inspections done at Hendrick Toyota Concord. We proudly serve Charlotte, Concord, Lake Norman, Matthews and the surrounding areas. Please call, email or stop by today!
Hendrick Toyota Concord
7670 Bruton Smith Blvd Concord, NC 28027
New (980) 248-2391
Used (980) 248-2390
Service (877) 401-8568
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