Reviews
Kalvin did a great job no issues, happy with service I
Kalvin did a great job no issues, happy with service I received at the dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the feedback, Jack. We are so happy to read such a great review about your sales experience with Kalvin McCollum at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager
Very easy to schedule an appointment for NC State
Very easy to schedule an appointment for NC State Inspection. Took my car in the service bay as soon as I arrived. Service Advisor very pleasant. I was interested in the detail service I had heard about but he just checked me out and never mentioned it.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review for your service visit at Hendrick Toyota Concord with Jay Moore. We look forward to seeing you again. Vernita, Customer Relations Manager
Jay Moore was very helpful!
Jay Moore was very helpful! Saved me a huge expense and gave an accurate diagnosis for my truck.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review for your service visit at Hendrick Toyota Concord with Jay Moore. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager
Nicolás presta un servicio excepcional Muchas gracias
Nicolás presta un servicio excepcional Muchas gracias Sin embargo en el servicio pasado tuve algunas inconformidades con el servicio Y el las resolvió con agilidad Gracias de nuevo
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Gracias por la reseña de su visita de servicio en Hendrick Toyota Concord con Nico Anatrella, Miler. Esperamos brindarle la misma experiencia de 5 estrellas la próxima vez. Vernita, Gerente de Relaciones con el Cliente
It was a good time nice facility great service advisor
It was a good time nice facility great service advisor better then my last experience
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review for your service visit at Hendrick Toyota Concord with Travis Enix, Ryan. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager
Great experience!
Great experience! Good job! They Service Technician was courteous and responded in a professional manner. He also gave me a progress report on the oil change. I plan to continue to get oil changes there.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the review for your service visit at Hendrick Toyota Concord with Justin Dreyer. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager
Cindy Hernandez was wonderful.
Cindy Hernandez was wonderful. Helped me several times while my car was being serviced. The service was handled quickly by the crew. Top notch service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the review for your service visit at Hendrick Toyota Concord with Cindy Hernandez, Terri. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager
Chris Norway in the service department was friendly,
Chris Norway in the service department was friendly, knowledgeable, and helpful throughout the process of my first service visit. I recommend Hendrick dealers above others for their professional and courteous treatment of customers.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review for your service visit at Hendrick Toyota Concord with Chris Norway. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager
This is my review using at least twenty five words.
This is my review using at least twenty five words. This is my review using at least twenty five words. AAAA++++ AAAA++++ AAAA++++ AAAA++++ AAAA++++
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the review for your visit at Hendrick Toyota Concord. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager
Bernard Joseph had my recall taken care of efficiently
Bernard Joseph had my recall taken care of efficiently and cordially. I waited at the dealership for the work to be completed. It was done in a timely manner.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review for your service visit at Hendrick Toyota Concord with Bernard Joseph. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager