Reviews
The service department always makes sure to take good
The service department always makes sure to take good care of me! No complaints! Brandon was awesome!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5 Star review for your service visit at Hendrick Toyota Concord. We look forward to providing the same 5 Star experience next time. Vernita, Customer Relations Manager
Car was serviced quickly as promised.
Car was serviced quickly as promised. My service advisor Nico Anatrella was knowledgeable, professional and kind.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5 Star review for your service visit with Nico Anatrella at Hendrick Toyota Concord. We look forward to seeing you again. Vernita, Customer Relations Manager
Service advisor Brad Treece did a great job!
Service advisor Brad Treece did a great job!! Service was excellent and timely. Will go again.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5 Star review for your service visit with Brad Treece at Hendrick Toyota Concord, Robert. We look forward to providing you the same 5 Star experience next time. Vernita, Customer Relations Manager
I Love my Tundra.
I Love my Tundra. simple and easy process Can’t recommend Hendrick Toyota of Concord enough!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the feedback. We are so happy to read such a great review about your sales experience with the team at Hendrick Toyota Concord. We appreciate the recommendation and look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager
Good sales and negotiations.
Good sales and negotiations. Actually follow thru on what was agreed upon was not there however. Should have delayed until I had the agreed upon maintenance IN WRITING. Like the car after two weeks.
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- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for taking the time to leave us your honest feedback. We value each and every customer and value the opportunity to rectify any situation when we have come up short in our customer service. We would value the opportunity to discuss your experience further. At your convenience, please contact me on my direct number, 704-979-7613.. We look forward to hearing from you soon. Vernita, Customer Relations Manager
We had a great car buying experience at Hendrick Toyota
We had a great car buying experience at Hendrick Toyota Concord. We were greeted and assisted very quickly. Our salesperson Andrew was great to work with, very patient, knowledgeable and responsive.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the feedback. We are so happy to read such a great review about your sales experience with Kevin Harris at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager
Every person in this dealership is professional from the
Every person in this dealership is professional from the cleaners on up. This is why I just bought our 4 th Prius from Hendrick
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the feedback. We are so happy to read such a great review about your sales experience with Jimmy Michalec at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager
Thanks Vernita,always a pleasure, but when are you bringing back the donuts
Appreciate the fast and professional service for getting
Appreciate the fast and professional service for getting my truck serviced,, I have always had a good relationship with these guys.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5 Star review for your service visit with Ryan Cawley at Hendrick Toyota Concord. We look forward to providing the same 5 Star experience next time. Vernita, Custodie Relations Manager
Very professional, great customer service and honestly.
Very professional, great customer service and honestly. Great quality and variety of vehicles. Highly recommend this dealership! Continue the greatness!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the feedback. We are so happy to read such a great review about your sales experience with Lamont Perry at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager
Bring the vehicle in every December for annual state
Bring the vehicle in every December for annual state inspection and routine service. Everything went perfectly.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5 Star review for your service visit with Abadi Almasri at Hendrick Toyota Concord. We look forward to providing the same 5 Star experience next time. Vernita, Customer Relations Manager