Reviews
its to go place if any thing happens to car whether its...
its to go place if any thing happens to car whether its related to regular service or collision, all in one place. highly recommended.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We strive for 100% satisfaction, and it is great to see you had such a positive service experience at Hendrick Toyota Concord We hope to be of service to you again in the future. Vernita, Customer Relations Manager
Excellent service. Woody was very transparent about the...
Excellent service. Woody was very transparent about the needs and costs of service required. We currently have two vehicles that Hendrick Toyota service regularly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to see that Woody Woods provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do! Vernita, Customer Relations Manager
Great service. Pleasure to work with. Will buy my next...
Great service. Pleasure to work with. Will buy my next car from Eric for sure
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review for your buying experience with Eric Hall. We hope you enjoy your new vehicle and are here for you for all your automotive needs in the future. Vernita, Customer Relations Manager
Very transparent, kind and helpful, Thank you for your...
Very transparent, kind and helpful, Thank you for your help in putting a request in for a new vehicle,
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Tim, thank you so much for the positive review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Vernita, Customer Relations Manager
i was able to drop my car off before work and my advisor...
i was able to drop my car off before work and my advisor Chris Haynes took care of everything for me. I came and picked it up after work, it is so convenient.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to see that Chris Haynes provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do! Vernita, Customer Relations Manager
I was having an issue with my driver side front wheel and...
I was having an issue with my driver side front wheel and even though I didn’t have an appointment on a very busy Saturday the folks in service fit me in and were able to resolve the issue. Even though they were pretty busy they suggested completing an upcoming service while I was there so I wouldn’t have to return again in a couple of weeks.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are happy you found our staff to be so supportive during your experience here at Hendrick Toyota Concord. Thank you so much again for your feedback! We hope to see you again. Vernita, Customer Relations Manager
Ryan did an amazing job helping me out the other day!...
Ryan did an amazing job helping me out the other day! Could not have been any easier!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5 Stars, Ben. We look forward to your next service visit with Ryan Cawley. Vernita, Customer Relations Manager
Chris Haynes always does a terrific job with my family’s...
Chris Haynes always does a terrific job with my family’s cars. Great advisor to provide honest car advice.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5 Star review. We look forward to your next service visit with Chris Haynes. Vernita, Customer Relations Manager
Abadi is awesome! He takes the time to answer all of my...
Abadi is awesome! He takes the time to answer all of my questions regarding my vehicle. He thoroughly goes over the paperwork and next steps so that I am well informed on what I need to do to keep my vehicle in tip top shape. Kudos!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your praise and kind comments about our team member Abadi Almasri. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick Toyota Concord! We look forward to see you again. Vernita, Customer Relations Manager
Service writer Steven Spooner was great. He is very...
Service writer Steven Spooner was great. He is very knowledgeable and respectful. I will continue to come back and work with him.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5 Stars, Lauren. We look forward to your next visit. Vernita, Customer Relations Manager