Mercedes-Benz of Chandler

Rectangle 48
Sales 8:00 AM - 7:00 PM
Service 8:00 AM - 1:00 PM

Mercedes-Benz of Chandler Hours

Sales

Monday

8:00 AM - 8:00 PM

Tuesday

8:00 AM - 8:00 PM

Wednesday

8:00 AM - 8:00 PM

Thursday

8:00 AM - 8:00 PM

Friday

8:00 AM - 8:00 PM

Saturday

8:00 AM - 7:00 PM

Sunday

10:00 AM - 5:00 PM

Service

Monday

7:00 AM - 8:00 PM

Tuesday

7:00 AM - 8:00 PM

Wednesday

7:00 AM - 8:00 PM

Thursday

7:00 AM - 8:00 PM

Friday

7:00 AM - 8:00 PM

Saturday

8:00 AM - 1:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since February 2003

Still deciding on which Mercedes-Benz you'd like to be driving? Are you comparing lease programs or internet specials? Maybe you simply want the best price on a new or used car? For all of this and more, look no further than Mercedes-Benz of Chandler.

...



We are located in Chandler, Arizona at I-10 & Ray Road.

Our team is professional, offers you a no-pressure environment and operates with the quality you expect from a Penske Automotive dealership. We look forward to helping you with your next new or used car.

Service

Oil, Filter Change

$79.95 and up*

Wheel Balance

$59.95 and up*

Tire Rotation

$9.95 and up*

Transmission Service

$349.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.1 out of 5 4.1
35 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    February 19, 2019

    I'm pretty selective in my buying criteria and how I'm treated by those people assisting. I can't say that I've ever experienced a better process (other... than my father's Chrysler dealership in Rock Island, Illinois) than that of MB of Chandler. What great guys and great support. No pressure or perhaps their kind of pressure is more palatable than others because it's combined with a significant amount of knowledge and class. I highly recommend MB of Chandler.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for sharing your experience! We are happy to hear that our team provided you with excellent service. We'll be sure to share your fee...dback with them and thank them for making your visit so pleasant! We wish you many happy miles!

  • 5.0 out of 5
    January 31, 2019

    This was the first time I had been to this dealership and the service was excellent. Isaac Weaver was my salesperson and he was extremely courteous and... professional. Everyone there was this way and I thought the dealership was above a 10.

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    5.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Hello Linda and thank you for the excellent review. Isaac will be thrilled to learn of your satisfaction in his services. We will be looking forward t...o your next visit. Have a great day!

  • May 13, 2017

    MJ and Leo Gonzalez are the two you definitely looking for on your next new or used car. You will not be disappointed, they both have great knowledge and... excellent customer service. The dealer by itself and all the staff will make you feel like home. Mercedes of Chandler are the dealer you can trust, specially Gavin the manager there will help you to make your dream car come true. Thank you all for the help, love my car and the great experience with you.

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    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, Thank you for sharing your kind remarks regarding our team at Mercedes-Benz of Chandler! We're thrilled you had a fantastic experience while s...hopping with us for your new car. We'll be sure to pass along your kind remarks to the rest of the team. Thanks again, Mercedes-Benz of Chandler

  • 5.0 out of 5
    January 30, 2019

    Pham and Sean are very helpful in supporting me in choosing the car. The whole process was super fast and easy. They are very professional and patient.... Great experience!

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Ying T, Thank you for the great review. Efficiency and comfort are some top priorities to our team. We look forward to your next visit. Have an... amazing day!

  • 1.0 out of 5
    October 6, 2018

    I went to this dealership with a pre approved loan from Mercedes Benz Financial for a Mercedes E-400 ( 72,000 value) Instead of putting me in a brand... new zero mileage car , they put me in a loaner car from the service department . Their salesmen and desk manager made me sign papers and not knowing at the time they hid information on the papers to deceive me into believing that the car was a vehicle of the General manager. I contacted Mercedes North America, and Mercedes Financial to help assist me but they already funded the money to this dealership so I was told I had to deal with the dealership . Mercedes Benz Of North America, and Mercedes Benz financial contacted James Kelly who is the dealership manager and wanted to void the contract . I did put 3500 in good faith as a down payment . After realizing the car was a service car and not a General manager but a loaner car I voided the 3500 dollar down payment because a loaner car costs less than a brand new car . I tried to negotiate with them to give me the down payment and it would be even for falsifying information and being deceitful . Or the could give me a brand new e-400 as I was approved for from Mercedes Benz financial with a 3500 dollar down payment . Please keep in mind I came to this dealer with a Pre approved loan through Fletcher Jones Mercedes Benz in Newport Beach California who sells 700 cars a month with zero down payment I figured since I live here in Arizona I might as well just purchase the car here in Arizona. Even after being funded by Mercedes Benz bank they refuse to register the car and give me the license plate for the vehicle regardless of the fact they got paid for it. This dealership only sales 60 cars a month on a good month . As mentioned in several reviews this dealership is NOT HONEST , NOT UPFRONT, If your looking for a vehicle I recommend going elsewhere ! I paid my car payment ahead by 8 months . Car payments of 903.00 a month . My next payment is no due until March 15, 2019 . The Department Of Motor Vehicles In Arizona said that this is illegal for this dealership to do such things . However I just want to help anyone who may become their next victim ! BEWARE OF THIS DEALERSHIP ! Schemes and Scams should be the motto of this dealership and the way they conduct business !

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 11, 2017

    I had been searching for a while for a specific vehicle for my 18 year old (Kia Soul). We found one at a very unexpected dealership, Mercedes Benz of... Chandler. Ed Riddle contacted me immediately and upon visiting the lot to check the vehicle, Ed was very helpful and made the decision to buy from him very easy. No pressure, were treated as if we were buying a Benz and not a Kia. Great experience.

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    4.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 3, 2017

    MJ has a deep understanding of cars in general and Mercedes Benz in particular. My husband's father was a mechanic and my family had an agricultural business... that maintained its own vehicles and tractors; so our questions were pretty detailed. MJ was able to intelligently answer all of our concerns. (She mentioned growing up in her family's automotive business). Since we were trading in a 2010 E 350, we appreciated MJ's ability to detail the upgrades we were looking at in the 2016 GLE 350 we ended up purchasing. The actual negotiating and purchasing portion of our day was remarkably smooth and pain free - especially compared to some vehicles (BMW) we've purchased in the past. We noticed the little things as well - like offering drinks and seeing to our comfort, AND giving us time to discuss things privately.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 2, 2017

    What brought me to Mercedes-Benz of Chandler was the very competitive and low prices, I was able to find the exact car I wanted a a really low price thanks... to MJ "Mariana" a very patient and informative sales person. She was able to assist me and make it painless thanks to the great team work of her and her management I was able to be in and out I am very happy with my purchase I defiantly recommend buying from here they will defanatly take good care of you and come see MY she is great!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    March 17, 2017

    Went to look at a preowned car. Waited for an hour and a half for someone I had set an appointment with. The car did not start for a test drive. They... did not take me seriously genuinely snobby when I talked to anyone there. Accept for the janitor.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, We're sorry to hear about your experience and are concerned by your feedback. We want to assure you this is not how we treat our customers. P...lease contact our General Manager, Mike Druken, at your earliest convenience by emailing MDruken@Penskeautomotive.com or calling 480-421-4510. We look forward to the opportunity to speak with you. Thank you, Mercedes-Benz of Chandler

  • 5.0 out of 5
    December 16, 2016

    12/14/2016 LIKE ALWAYS, MY TREATMENT AT YOUR DEALERSHIP WAS WONDERFUL! I CAME IN FOR AN OIL CHANGE SERVICE ON MY 2008 SMART PASSION, AND I WAS IN AND OUT... IN RECORD TIME. YOUR SMART SERVICE TECHNICIAN, DAN, CAME INTO THE WAITING ROOM AND ADVISED ME OF NEEDED FUTURE NEEDED REPAIRS. THIS KIND OF SERVICE DESERVES A REAL PAT ON THE BACK. AS ARNOLD MIGHT SAY "I'LL BE BACK!" THOMAS GEBHEIM

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Hello, Thank you so much for sharing your experience with our Service Department. We truly appreciate the kind words and feedback regarding Dan. Tha...nk you for choosing us! Kind Regards, Mercedes-Benz of Chandler

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