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Reviews

4.9
Average based on 116 reviews
  • Great Customer Service, Great Dealership!

    Griffin Buick GMC is an excellent dealership! They treat you like you're an old friend of the family and make sure you are completely satisfied. T...

    Dealer Response

    Monica, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied w...


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    Griffin Buick GMC is an excellent dealership! They treat you like you're an old friend of the family and make sure you are completely satisfied. The staff is extremely friendly and very willing to help. It doesn't matter who you dealt with previously, everyone there jumps right in to make sure you are taken care of. They all work well as a team and make you feel confident that you made the right choice in dealerships for your purchase.

    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Monica, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the SALES experience. We look forward to working with you again; be sure to take advantage of our exclusive specials by visiting us on Facebook. Regards, Peter Fridrich | General Manager | pfridrich@griffinbuickgmc.com


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  • Streamlined

    From the moment my wife and I showed up, we were greeted by a very friendly sales staff. It was a painless process from the test drive to signing ...

    Dealer Response

    Thank you for taking the time to share with us, Terry! The goal of the Griffin Motor Company team is to ensure a painless and enjoyable purchasing...


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    From the moment my wife and I showed up, we were greeted by a very friendly sales staff. It was a painless process from the test drive to signing on the dotted line. Everything was streamlined and efficient, and that's how a car buying process should be.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to share with us, Terry! The goal of the Griffin Motor Company team is to ensure a painless and enjoyable purchasing process for each of our customers. We're happy to read that you found what you wanted in such a timely manner. Please remember that we're always here to assist you with any future auto needs and be sure to keep up with us on Facebook for access to exclusive content. Regards, Peter Fridrich | General Manager | pfridrich@griffinbuickgmc.com


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  • Great service and clean facilities

    Thanks for your great service as usual. Jane, service advisor, made sure that technicians followed through with the inspection that I requested as...

    Dealer Response

    James, thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience wa...


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    Thanks for your great service as usual. Jane, service advisor, made sure that technicians followed through with the inspection that I requested as well as the alignment check. I would definitely recommend Griffin Motor Company in Monroe, NC to a friend.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
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    Dealer Response

    James, thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Peter Fridrich | General Manager | pfridrich@griffinbuickgmc.com


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