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Motorcarsonline.com Lansing

(880 reviews)
Visit Motorcarsonline.com Lansing
Sales hours: 9:00am to 6:00pm
Service hours: 9:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 9:00am–6:00pm
Tuesday 9:00am–6:00pm 9:00am–6:00pm
Wednesday 9:00am–6:00pm 9:00am–6:00pm
Thursday 9:00am–7:00pm 9:00am–6:00pm
Friday 9:00am–6:00pm 9:00am–6:00pm
Saturday 10:00am–4:00pm Closed
Sunday Closed Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(517) 507-5246 (517) 507-5246

Reviews

(880 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Motorcarsonline.com Lansing from DealerRater.

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Great environment

Beautiful building! Beautiful waiting room! And beautiful cars! thank you everyone for being so nice to my family and I. Will definitely come back to Motorcars for our next purchase!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Love my new car!

Michael at Motorcars of Lansing really went above and beyond to make sure that I ended up in the car of my dreams! The dealership is amazing and very comfortable. The staff is very nice. Go see the folks at motorcars before yo The dealership is amazing and very comfortable. The staff is very nice. Go see the folks at Motorcars!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Awesome customer service.

Jacob was very helpful and knowledgable throughout the entire process. He made me feel welcomed and assured the whole time. I would highly recommend Motorcars and Jacob to any friends or family looking for a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Wonderful!

This guy is a wonderful! I came to him with a ton of questions about potential vehicles & he always had an answer. He picked out vehicles with the extras asked for & always within my price range. Definitely recommend Jacob for your car needs!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very Transparent

I walked into this dealership to sell my BMW. After a quick inspection Michael offered me a fair value which I accepted. I then asked if he could find me a 2018 Honda Civic. He said that he could indeed. One week later I was in the exact Honda that I was looking for! I then asked if I could have Apple CarPlay installed. Within two days it was installed perfectly. I'm extremely happy with the way everything went. I never felt pressured or as if there was anything that this business was trying to hide. I highly recommend giving Motorcars a shot when ever you plan to buy or sell a car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

So friendly!!!

Receptionist was a great help. First time buying a car so she was so helpful and patient. Thank you Yasmine for the the help! Everyone else was so friendly also including the owner John! Can’t wait to come back and pick up my impala!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Fast and outgoing

I had a long day at work and I had to go to Motorcars of lansing i was already stressed out I didn’t want to go I thought it was going to be really slow but when I walked in Yasmine greeted me in with a smile she was a really helpful and kind

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Oil change

First of all I would like to THANK YOU for supporting the UAW members that are on strike. To be honest i have never been here and probably would of never stopped. Your generosity on a discounted oil change for us is why I came. The welcoming I received was overwhelming. Everyone said hello I was shown to the wait room not told it's over there. Everything is so clean. As I sit here and watch the sales people interact with the people I am floored. You have a spanish speaking sales associate not to many dealers do. I will definitely be back to purchase a vehicle and will highly recomend MotorCars. Again THANk YOU Micheal!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent Custumer Service!

Yasmine was very helpful over the phone and helped me find a great sales Associate to seal the deal! Finally got my dream car thanks to her and Marty’s help

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Fantastic customer service

Perfect place to buy my car ! Receptionist was so helpful in helping me find what I needed. The showroom was very clean and all workers were nice and friendly, and also great inventory to choose from.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.