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Motorcarsonline.com Lansing

(880 reviews)
Visit Motorcarsonline.com Lansing
Sales hours: 9:00am to 6:00pm
Service hours: 9:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 9:00am–6:00pm
Tuesday 9:00am–6:00pm 9:00am–6:00pm
Wednesday 9:00am–6:00pm 9:00am–6:00pm
Thursday 9:00am–7:00pm 9:00am–6:00pm
Friday 9:00am–6:00pm 9:00am–6:00pm
Saturday 10:00am–4:00pm Closed
Sunday Closed Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(517) 507-5246 (517) 507-5246

Reviews

(880 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Motorcarsonline.com Lansing from DealerRater.

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Excellent experience!

I came in to test drive the model car I had settled on getting, and in the course of discussion it just so happened that they had my ideal car on the lot! I ended up with what I feel was a great deal, and I’m very happy with my new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great customer service

Rick took very good care of me in my search for a new car. The whole staff was friendly and very helpful. I woikd defentily recommend this establishment to any ine looking for a vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great experience with Motorcars of Lansing-Kalamazoo

I bought an SUV here today and they gave me a great deal! Super impressed with the fast and friendly customer service. Keith made buying a vehicle a nearly seamless process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience buying a used car!

Mike was great - very friendly and knowledgeable. Addressed all my concerns so I felt comfortable negotiating with him - and he let me put the final price on the vehicle, asking me what I thought a fair price was - and then honored it. I highly recommend him for anyone looking to buy a used car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Thanks Rick!

We had such a great experience purchasing our new Cadillac from Rick. He made it so easy was so helpful throughout the whole process. Thank you so much! We love our new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

excellent service

I was looking for a used vehicle online. I came across a used 2012 Ford Escape. I emailed an inquiry on the vehicle and I received a response immediately! The salesman Keith King informed me thEscape had been sold but that he could find me another one within a couple days. Within a day he had located me a 2013 Ford Escape the new body style I actually wanted in the first place. he asked me if I needed help with financing I said yes gave him my information and he was back with me within 30 minutes with an approval. within a few days my new vehicle arrived it was beautiful and everything that I wanted! the process is quick and easy and I drove away in my dream vehicle happy and I will recommend Motorcars of Lansing and Keith King to any of my friends and family for their new purchase of a used vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

GREAT GUY! VERY KNOWLEDGABLE AND HELPFUL!!

Needed a bigger car for my fam. Liked what I saw in the Yukon, Mr. King was helpful from start to finish... STRESS-FREE BUYING!! He was also one of the best sales reps I have ever worked with when buying a car. Go check out Keith @ Motorcars of Lansing, he will take good care of you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Amazing service

Amber and motorcars of Lansing exceeded my expectations! Not only did I get a great price on my car but they made me feel comfortable throughout the process and helped me make the right decision with certainty.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Return Customer

I purchased a vehicle in 2013 from Keith King and it was an awesome car! When it came time to trade in for something larger, I did not hesistate to check Motor Cars again. I contacted them and found Keith was handling the sale. He made the process quick and stress free. I highly recommend Motor Cars and Keith because the experience was painless and very fast.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Amazing!!

Couldn’t ask for a better experience. Keith made sure to find exactly what I was looking for in a snap of the finger. I will definitely be coming back for future purchases and recommending motorcars of Lansing and Keith king to anyone I know.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.